Wanda Delaney

**** *. ******** ******

Philadelphia, Pa 19121

610-***-****

ab9onj@r.postjobfree.com

Qualifications I have over 20 years of clerical and customer service experience, as well as the ability to manage diverse tasks in

various sized offices. In addition to my 20 years of experience, I also have strong planning, organizational, and

computer troubleshooting skills. Through my clerical work, I have become proficient in the use of the Microsoft

Office Suite, especially Word, Excel and Outlook. I am also able to type 35 wpm and operate various types of office

equipment.

Objective To continue my career in an energetic, innovative, and positive environment that will allow me to further use and

develop my administrative and customer service skills, while providing me the opportunity to grow within the

company.

Law Offices of Strachan & Hatzell

Professional Experience

File Clerk/ Receptionist

• Organized and maintained files for eight

attorneys

• Set up filing systems

• Compiled monthly case reports for

supervisors using MS Excel

• Managed and executed the closing of files

using MS Excel

• Prepared, interpreted, and proofread legal

documents, such as pleadings and subpoenas

• Scanned, faxed, copied, printed, and mailed

documents to specific locations

• Opened, sorted, and distributed incoming

correspondence, including faxes and emails

Strawberry Mansion NAC

Clerical/Surveyor

• Prepared tax rebate forms

• Maintained the filing system

• Conducted office machine operations

• Composed and sent out correspondence

• Answered multiple telephone lines

• Greeted clients

H&R Block

Data Entry Clerk

• Validated and distributed clients’ refund payments via checks

• Entered clients’ information into the office data system

• Prepared files for tax professionals

• Answered multiple telephone lines

• Greeted and assisted clients entering office

Philadelphia Corporation for Aging

Office Clerk

• Processed requests for food delivery

• Retrieved undelivered meals and distributed them to residenti

• Managed document system

• Answered incoming calls

• Greeted and assisted guests

United States Mint

Processing Specialist

• Reconciled customer accounts

• Transferred inventory to the appropriate coin storage bins

• Cancelled coin shipments for customers

• Delivered merchandise to assigned departments for shipments

• Answered multiple telephone lines

Skills Accounting Petty Cash

Payroll Saving Bonds

Accounts Receivable IDX software

Temple University Certification in Medical Billing

Education

Berean Institute Associates in Accounting

John W. Hallahan Diploma/Business

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