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Customer Service Sales

Location:
Los Angeles, CA
Posted:
August 20, 2013

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Resume:

Monique Burke

***** ******* *** ***. *, Sunland, CA 91040

612-***-****

EXPERIENCE

****-******* *********

Los Angeles, CA

I work as a barista for Starbucks. Baristas are

the face of Starbucks. I create an uplifting

experience for customers and make perfect drinks

- one drink and one customer at a time. The

store I work at also has a drive-thru which has

taught me to multi task.

2012 DGC Enterprises

I worked as a script supervisor on the film A

Month Full of Sundays. I was responsible for

maintaining the films continuity and for

recording the production unit's daily progress in

shooting the film's screenplay.

2007 LA Casting Group

Los Angeles, CA

I worked as a casting assistant for the LA

Casting group. Through working for this company I

gained experience in casting in Reality T.V.

shows, music videos, feature films, Late night

talk shows and print ads. I helped facilitate

auditions and cast projects. I also worked as a

wrangler while on set. I learned the ins and outs

of the casting world. I had never realized how

much work it was to cast a project. You have to

get specific people with specific cloths and they

might have to be SAG. It was a fun challenge to

take on everyday.

2007 American Film Institute Festival

Los Angeles, CA

The first week I lived in LA I became a volunteer

for the AFI film festival. I worked in the

community outreach department first. In that

department I visited local business's encouraging

them and there customers to come to the festival.

I also helped in the promotions area. Thorough

promotions I helped assemble kits for the press.

I also worked in the box office providing

customer service.

2007 Hollywood Hell House

Los Angeles, CA

Also the first week that I was in LA I started

working for Hollywood Hell House. Hollywood Hell

House is a satirical take on sinning. I was in

charge of ticket sales and will call. The hell

house had a duration of a month. In that month I

also got to assist with the special effects

making fake blood and guts and making heaven look

well heavenly.

2007 Hearts a Fire Productions

Minneapolis, MN

I was the producer and director for a promotional

video for a community based non profit program.

The video was to be shown at a conference and to

demonstrate who the non profit had helped. My

challenge was to show all of the places they

helped and the people who helped them and make it

interesting and entertaining. Also the video had

to be less than five minutes. It turned out great

and the wanted me to do more for them but I was

moving to LA shortly after I finished there

project.

2007 Crotalus Productions

Minneapolis, MN

I worked as a production secretary for the horror

film 13 Hours in a Warehouse. I was in charge of

typing out schedules and other data entry work. I

also was given the task in insuring that each

actor made it to set everyday.

2007 Femme Fatale Media

Minneapolis, MN

I was a line producer for a reality show. The

reality show was a take on making the band and

behind the music. I had never worked with

musicians before so that was a bit of a challenge

to get them motivated to get things done on time

and on budget. We only had one full day to

accomplish this segment which also proved a

challenge because we shot at several locations

including a night club.

2007 PUSH Studios

Minneapolis, MN

I worked on one of the American Idol finalist

Paris Bennett first music video. Because of my

previous experience I became the assistant to the

producer. I was his driver and helped him out

with other various tasks.

2006 - 2007 Southwest Family Services Mental

Health Clinic

Minneapolis, MN

I worked as an receptionist and administrative

assistant at the clinic. I was responsible with a

great many tasks at this job. I was a patience

first contact in finding help with the clinic. In

doing so I had to greatly rely on my customer

service skills. I also assisted in management of

financial records and the organization of patient

records. I also trained new employees.

2006 Red Dilemma Productions

Minneapolis, MN

This was the first feature I worked on. The film

was titled Regular Joe. The film was an ultra low

budget SAG film. This film is where I got my

knowledge of a working film set. I worked as a

PA. Since the film was so low budget I was

working in a different department almost

everyday. I demonstrated such leadership that I

was put in charge of being the head of craft

services. I was excited to be entrusted to a

department all my own. I soon found out that I

had one of the most important jobs on set! If the

crew was not caffeinated and provided snacks and

meals at outlined times they were less

productive. I had to rely on my organization

skills to make sure everything along as

scheduled. I also had to use my creativity to

come up with new options for meals and snacks.

2006 Minneapolis / St. Paul International Film

Festival

Minneapolis, MN

Through my volunteer experience I was educated in

the production of a film festival. While working

in ticket sales I used my skills of organization

and ingenuity. I used my skills of creativity and

time management to assist with the closing night

party.

1997 - 2006 Wells Fargo Bank

Minneapolis, MN

This job helped me gain many great skills. I

learned the importance of customer service

through getting to know my customers. I gained

the knowledge of bank products through which I

became the top sales person in my office. I

learned the importance of patience through

training employees.

1997 - 1998 Guthrie Theatre

Minneapolis, MN

This was my first real job. I learned to

appreciate the production of theatre. I guided

patrons to there seats and fielded question about

the production. Here is where my journey in the

world of customer service began. I learned that I

was great with people and helping them enjoy

there theatre experience.

EDUCATION Minneapolis Community Technical College

Minneapolis, MN

Associate in Arts in Science 2007

AAS. Degree in Digital Video

AAS. Degree in Apparel Arts

REFERENCES Jane Minton, President Independent Film Project

Erika Lee, Casting Director LA Casting Group

Additional References Available Upon Request



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