Customer Service High School

JENNIFER TRAN

**** ********* ****** ******, ********, Ohio 43228 C: 614-***-**** ab9o6w@r.postjobfree.com

Highly experienced Customer Service professional. Able to handle a high volume of customer calls in a fast- paced environment, with minimum supervision, while maintaining emphasis on the highest quality of consumer service. Excellent listening skills, oral and written communications, Good eye for detail; well organized, skilled in setting priorities. Excellent problem solving and negotiating skills. Able to make decisions independently and quickly. A creative support professional with a record of increased responsibility. Proficient in prioritizing and completing tasks in a timely manner, yet flexible to multitask when necessary. Customer focused with experience in retail and food service. Enjoys learning new programs and processes. A team player who is attentive to detail and able to work in a fast paced environment. Ability to safely handle and use powered equipment. Resourceful and self confident; can get the job done, and do it well. Strong interpersonal and communication skills. Remains calm and work well under demanding conditions.

Fast leaner

Highly dependable

Excellent attention to detail

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ROFESSIONAL

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UMMARY

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KILLS

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ORK

Great guest service skills

Team oriented

Powered equipment experience H

ISTORY Signing Team Member, 04/2008 to 08/2013 Target – 1970 Hilliard Rome Rd, Hilliard, OH 43026 Expert and consultant for all signing in the store. Planning signing sets, setting signs, placing sign and fixture orders, maintain a clean and organized fixture room. Deliver accurate and timely transitions (planograms and revisions). Handle all transactions as necessary to ensure guest service needs are met. Provide services, process returns, exchanges, adjustments and payments on accounts, provid Gift Registry assistance record lost and found/track paid and left items. Deliver accurate prices though signs/labels /tickets. Stock merchandise to salesfloor capacity, ensuring the salesfloor locations are in-stock and properly zoned, unload/move/palletize and stock cartons with speed and accuracy, use equipment ( ladders, wave lifts, walkie stacker, walkie pallet trucks) to reach high areas in the backroom, use personal digital assistant(PDA) to assist with daily tasks.

Sandwich Artist, 04/2006 to 07/2008 Subway – 3195 Hilliard Rome Rd, Tinapple Plaza Hilliard, OH 43026 Greets and serve guests, prepare food, maintain food safety and sanitation standards, and handle or processes light paperwork.

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DUCATION GED: Hilliard Darby High School - 4200 Leppert Rd, Hilliard, OH 43026

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