Ibrar Akram

**** ******* **. *, *******, Ontario, M4L1Y6

416-***-**** ab9n6e@r.postjobfree.com

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EDUCATION

Business Management- Bachelor of Commerce, Ryerson University

Major: Global Management and Information Technology

Relevant Courses: Systems Analysis and Design, Managing Information

Systems, IT Project Management, Management of Innovation, Strategic

Management, Global Management Strategy

TECHNICAL SKILLS

Platforms: Windows, DOS, LINUX / UNIX

Applications: MS Access, MS Project, MS Visio, MS Excel, SQL,

Oracle, SAP, CRM system

WORK EXPERIENCE

Supply Chain Analyst - Intern

March 2013- Present

Loblaw Companies Limited, Mississauga, ON

. Perform advanced level data mining and ad hoc data analysis using MS

Access and MS Excel

. Perform analysis of data in LCL internal systems e.g. supplier

performance reporting, analytics to support Flow initiatives/projects

. Perform replenishment duties for Flow, where required including the

creation and analysis of product level forecasts to maintain high

accuracy in replenishment

. Work with manager to organize and coordinate roll-outs of Flow processes

to supplier community

. Collaborate directly with associates, other departments, and external

constituents to analyze data, identify trends, and communicate findings

. Develop and maintain effective communication both internally and

externally to the supplier community regarding all aspects of Flow supply

chain and SAP functionality

. Develop and integrate Access database with macros and queries on SAP

data with legacy systems for vendor performance scorecards sent out to

more than 500 suppliers and internal executives

. Support SAP implementation by monitoring data quality and identifying

discrepancies in BI reports

Information Technology Consultant

September 2012- Present

Ryerson University, Toronto, ON

. Offered student, faculty, and staff consultation on dealing with Ryerson

account issues, trouble shooting on mobile devices and laptops, privy to

a high degree of sensitive information.

. Monitored the physical environment of the two largest computer

laboratories in Ryerson University, includes equipment support, providing

daily statistics and reports to management, and overall cleanliness and

up keeping

Quality Assurance Analyst- Summer Intern May 2012 -

September 2012

NexJ Systems, Toronto, ON

. Performed various different testing methodologies to drive continuous

efficiency and improvements for new CRM software, testing includes but is

not limited to: performance, scalability, load, integration, regression,

stack, smoke, and sanity testing

. Developed and designed test cases and script for existing and new

software features

. Liaise with team member using the SCRUM methodology (agile software

development), clarifying and defining issues or needs, including both

urgent fixes and application enhancements such as website and software

functionality issues

. Created, logged, tracked and closed defective bugs within the system and

communicated with App Developers, Business Analysts, and Project/Product

Managers regarding software environments

Best Buy Mobile Sales Associate

October 2008- April 2012

Best Buy, Toronto, ON

. Provided customers with a variety of different pre and post sale support

regarding their mobile units including billing, software, and hardware

related questions.

. Developed complete product knowledge of a variety of complex technologies

including Best Buy's inventory control systems, Android, IOS, Windows

Mobile, Symbian and etc.

. Took ownership of all billing related customer issues and gained a high

level of expertise on all mobile service providers including; Rogers,

Bell, Telus, Wind Mobile, Mobilicity, Verizon, AT&T, Sprint, and T-

Mobile.

Resale and Logistics Operations Manager May 2009 - September 2011

Ontario Place, Toronto, ON

. Managed project finances and maintained expenses under the given period

budgets

. Completed all necessary administrative duties in a precise and expedient

manner, while looking beyond my responsibilities to recognizing

potentials for innovation

. Utilized and trained others on the use of Siriusware SQL system for

inventory control purposes, which included shipping, receiving, and other

logistical duties

. Operated Oracle Customer Relationship Management systems to monitor sales

activities with existing customers and to establish a strong relationship

with new customers

. Examined and refined existing business processes and supply chain to

match financial, operational and efficiency targets. Used Microsoft Excel

and other available tools to derive insight from data and to forecast

potential demand and stocked accordingly

ACADEMIC EXPERIENCE

Fall 2011: Strategic Analyst/ Consultant- "Strategic Management", Ryerson

University

. Worked on comprehensive reports for Goldcorp, Coca-Cola and Southwest.

The report included market analysis & financial breakdowns for each

company based on industry key success factors

. Analyzed companies, established problems and potential issues, generated

and evaluated viable solutions, and selected the best solution in

accordance with the specifications and allocated financial situation,

required a high level of analytical skills

. Received the highest grade in the course

Winter 2011: Team Member, Case Study- "Project Management", Ryerson

University

. Implemented a mock project for Ford Motors Configured and tested

transaction Management (FSCM) and transactional interfaces, with other

systems (market portals, trading platforms and third party portfolio

management system)

. Implemented In-House Cash, Cash and Liquidity Management, Cash

Concentration, EBS and treasury components including securities, FX and

loan products

. Configured and rolled out In-House Cash Management components i.e. IHC,

bank areas, ALE customizing in SAP In-House cash systems and subsidiary

companies, bank accounts, electronic bank statement for subsidiaries,

Payment Transactions, IHC and local payment programs, cash management,

lockboxes, EBS and cash concentration process

. Achieved 94% grade for the project as well as the team's presentation &

communication

ACHIEVEMENTS

. Finished 1st overall in the Ryerson Strategic Management Case Competition

(Fall 2011)

. Finished 3rd overall in the DECA Provincial Marketing Case Competition

(2009)

. Achieved Ryerson Dean's List for GPA higher than 3.5 in the 2010 and 2012

Academic years

References Available Upon Request

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