Lorraine D. Coleman
Oxon Hill, Maryland 20745
Phone: 240-***-**** Email: ab9myu@r.postjobfree.com
Objective: To obtain a position where my experience, education and proven
abilities will be an asset
Work Experience
Professional Cleaner/Household Services Manager Oxon
Hill, Maryland
Going Green Cleaning Services May 2009 - Present
Responsible for cleaning and maintaining areas in workplaces and private
homes. Duties include delegating and receiving assignments as well as
monitoring and inspecting results to ensure conformance to prescribed
standards of cleanliness within the domestic service provision industry.
Secretary Washington, DC
Child & Family Service Agency September 2012-April 2013
Duties: Enter clients name into a confidential database under the (CPR)
unit to support foster care licensing, clearance for adoption and to
determine suitability for individuals to work directly with children at the
request of prospective or current employers.
Secretary Washington, DC
Child & Family Service Agency March 2008 -September 2012
Received telephone calls and visitors for the Administrator and maintained
Administrator's appointment schedule; served as a liaison between the
Administrator and staff; tracked incoming and outgoing correspondence;
designed special announcements; conducted clerical staff meetings; recorded
time and attendance. Other duties as assigned.
Clerical Assistant Washington, DC
Office of the Chief Financial Officer (CFSA) April 2002 - March 2008
Assisted CFO/Director of Finance with correspondence greeting visitors,
scripting telephone messages, organizing calendar appointments; processed
clothing and furniture vouchers for the agency to include apprising staff
of status of requested vouchers, maintained contact with vendors for
billing and purchasing; scanned contracted and non-contracted service
provider invoices, emailed invoices and/or remittances advisories, assigned
and closed invoices through invoices tracking system (ITS); assisted
accounting tech with demand payments. Other duties as assigned.
Office Assistant Washington, DC
Agriculture Forest Services March 1999 - April 2002
Answered multi-line telephone, directed calls to appropriate office and/or
staff person; assisted numerous staff members with various projects. Typed
correspondence, including confidential letters, memorandums, reports and
schedules, etc.; arranged travel, prepared itineraries, vouchers and
expenses for payment; performed multi-task assignments in proficient and
efficient manner.
Tax Preparer (seasonal) Washington, DC
Jackson Hewitt January 1997 - April 2002
Prepared individual clients' various tax forms; Assisted clients with tax
questions to include any new IRS regulations inquired about; answered multi-
line telephone, photocopied, files, faxed and mailed completed tax form to
IRS and various state tax agencies; prepared electronic filings upon
clients' request.
Clerical Assistant Rockville, MD
Informatics General January 1994 - August 1996
General secretarial duties and other duties as assigned.
Education
University of District of Columbia Washington, DC
Major/Minor: English/Psychology GPA: 3/1 Credits: 24
Software Training: Microsoft Office Suite (MS Word, PowerPoint, Access,
Excel); Correspondent Database, Faces, Lotus Notes, WordPerfect
6.0/7/0/8.0, Windows 98/2000. Various facsimiles and photocopy machines
and applications.
References: Available upon request