Lamia Nasr Curriculum Vitae ****

*th District – area 2

6th October City - Giza – Egypt.

Mobile: 002-0100-110-9900

Email: ab9mw8@r.postjobfree.com

ab9mw8@r.postjobfree.com

LinkedIn: http://www.linkedin.com/profile/view?id=26973729&trk=nav_responsive_tab_profile

Profile:

Date of Birth: 12/15/ 1979.

Place of Birth: Giza- Egypt.

Citizenship: Egyptian.

Driver’s license: Private.

Strength:

Strong achiever,leader and team player with high commitment to peak performance

culture and change.

Strong leadership and people management skills, in addition to coaching and giving

feedback/feed forward.

Managing diverse teams with different back grounds, cultures and thinking styles.

Strong financial awareness and budget management.

Diversity and Inclusion model expert/lead.

Strong analytical skills in addition to decision making and problem solving techniques.

End to end process ownership/ handling in addition to excellent stakeholder

management.

Strong Training life cycle management, course design, delivery and evaluation p rocess.

Strong communication and influential skills, in addition to the ability to build cross

functional strong partnerships.

Core Skills:

12 years of experience in Vodafone – World’s number 1 mobile network.

10 years of experience in Learning and Development multinational environment.

Managing and designing Learning and Development plans for all levels up to Executives

level.

Delivering different training workshops/classrooms.

Inspirational speaker specifically in the Gender diversity aspect.

Strong Business Awareness, understanding of the organization, the different functions

and layers.

Excellent events management.

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Lamia Nasr Curriculum Vitae 2013

Personal statement:

Seeking a challenging position where my professional and academic skills can be

applied.

To deliver an outstanding quality Learning and Development plans that services the

business and strategy.

Finding an environment where my extrovert, easygoing and ability to deal with different

types of personalities abilities can be applied and practiced.

I am motivated by strong sense of achievement, the challenge of learning and adapting

to new environments and looking forward to be part of a team contributing to the

success of big organizations.

I believe that I can make a difference with my professional experience along with my

personal skills.

Interests:

Delivering classes and workshops.

Reading.

Movies.

Going out in picnics.

Shopping.

Education:

1998- 2001: Bachelor degree, Faculty of Arts, English literature, Cairo University.

Work Experience:

HR Learning and Talent Development Consultant and Diversity and Inclusion Lead –

Vodafone Egypt - April 2008 till Present.

Training /Learning Responsibilities:

Launching and executing the Soft Skills, Functional Skills, Technical skills and Manager’s

development training plans using the 70-20-10 approach

Implemented the HMM tool (Harvard Manage Mentor) as replacement for the class

room trainings for Soft skills and management skills.

Leading a team to execute the training plans for the whole company ( class room and e-

learning).

Measuring the ROI of the training programs and plans via behavioral attitudes and

different attributes, i.e Kirkpatrick model.

Setting the budget needed for each training plan and handling this budget throughout

the training year.

Manage inspirational sessions with international speakers; i.e Stephen Covey, Miles

Hilton Barber, Scott Garret, Jeff Gee.

Responsible for the logistics, payments, arrangements for these sessions

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Lamia Nasr Curriculum Vitae 2013

Development and Talent Management responsibilities:

Identifying the Development gaps for talents by doing a GAP analysis and DNA.

Designing, implementing and managing special development tracks for the high

potential employees, this includes development journeys, post graduate studies,

mentoring, assessments…

Managing Talent Development programs for students and fresh graduates, this includes

Summer Internship program and Discover internship program for fresh graduates.

Diversity and Inclusion Key responsibilities

Introducing the D&I model to Vodafone Egypt employees.

Set the key attributes for the Diversity and Inclusion model in VF Egypt.

Provide subject matter expertise, design and deliver D&I solutions that serves the

business needs and the strategic objectives.

Set the communication plan and design for the whole model.

Partner with different functions i.e Resourcing, Performance Management, CSR,

Business partners to ensure the integration of the D&I attributes with the business.

Manage awareness and inspirational sessions with external speakers stressing on the

different attributes of the D&I.

Manage the D&I agenda and effectively communicate with different functions ensuring

the D&I language is properly spoken across the organization.

Report to Vodafone Group the results and achievements specifically in the gender split

percentages across all departments and layers.

HR Training Specialist – Vodafone Egypt / Jan 07 – April 08

Responsible for the Soft Skills and the functional skills training plans.

Book the classes and send invitations for the employees.

Handle the payments for the vendors.

Executing the soft skills training plan and the functional training plan for the company.

Coordinating with the vendors and setting the dates, locations, prices etc.

Handling the logistics part for the 3Cs sessions, which are 2 hours sessions where we

invite an international speaker to give a session for our employees. The normal audience

capacity from 500-800 employees.

HR Training Administrator – Vodafone Egypt / December’04 till Oct’ 05

Responsible for booking the classes for the employees and sending invitations.

Coordinating with the vendors.

Booking the venues for the courses.

Handling the payments.

Updating the training history for each employee via an internal system.

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Lamia Nasr Curriculum Vitae 2013

Customer Service representative - Vodafone Egypt / Sept'01 till Dec'04

Handling the customers' requests and complaints.

Handling the customers calls efficiently and within the required time.

Responsible for sending the team's performance reports weekly for the team

supervisor.

References:

Rania Salah: Head of People Capabilities – Vodafone Egypt. Mobile: +201**-***-****.

Hana ElSagini : Head of Resourcing – PepsiCo Egypt. Mobile : +201**-*******.

Magdy Ismail: CEO – TTM associates- Cyprus. Mobile : +357-*****-***.

Julie Muhs: Project Manager at Liverpool Victoria- UK. Mobile: +447*-****-****.

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