Kimberly Williams
*** * ***** *** ** ( New York, NY 10001 347-***-**** (
ab9m9d@r.postjobfree.com
Education
University of Hawaii at Manoa
Honolulu, Hawaii
Bachelor of Arts, Political Science, May 2006
Bachelor of Arts, Speech/Communications, May 2006
Parsons The New School For Design
New York, New York
Associate of Applied Sciences, Fashion Design, January 2010
Walt Disney World, Traditions Customer Service Training Course, January
2010 Orlando, Florida
Key Skills
Professional Presentations Ability to Type 75 wpm Proficient in Math
Ability to Work Under Proficient in Illustrator and Public Speaking
Pressure Photoshop Interpersonal
Time Management Trained in Sabre Travel Program Communication
Multitasking and Prioritizing Microsoft: Word, Excel, Power Leadership Skills
Skills Point, Publisher Project Management
Detail Oriented General Office Skills Willingness to Learn
Excellent Customer Service Office Management Enthusiastic Attitude
Proven Ability in Sales Inventory Management
Professional Experience
Bella Beauty LLC, Owner, Honolulu, HI
March 2012-Present
. Personal stylist for international Broadway artist, Kristian Lei for
personal appearances, performances, photo shoots and events
. Work with various companies and organizations such as Iolani Palace,
2Couture, and Miss Hawaii USA in the capacity of beauty and fashion
. Consult on beauty and fashion projects within the community
. Handle all social media aspects to grow the business
Neiman Marcus, Bobbi Brown Cosmetic Business Manager, Honolulu, HI
November 2011-Current
. Responsible for driving the sales result of the Bobbi Brown line
. Managing daily, monthly, and seasonal goals and numbers
. Creating and executing store and counter event plans to drive sales
. Remain in constant communication with Account Executive, Educational
Coordinator, and store department manager regarding all aspects of Bobbi
Brown business
. Create and establish a personal client database through store wide
educational clinics
. Assist in daily housekeeping and organization of the line
. Provide outstanding customer service that exceeds all expectations of the
customers and cultivated and developed client relationships to maximize
sales
. Merchandise counter inventory using Bobbi Brown and Neiman Marcus
merchandising guidelines
. Purchase stock from the buying office, manage returns and damages of
products, create and manage testers of products for customer's use
. Attend seasonal Bobbi Brown trainings and give the clients the ultimate
Bobbi Brown experience with customizable makeup lessons
. Train sale associates and product specialist on Bobbi Brown products
. Add on and upgrades sales and open a Neiman Marcus credit card
Legends in Concert Waikiki, Head of Wardrobe Department, Honolulu, HI
December 2011-August 2012
. Managed wardrobe department, worked closely with production manager in
daily duties, oversaw completion of projects within the department
. Created schedules for working shifts of subordinates and scheduled
fittings with main acts, background singers, band, and dancers
Victoria Secret Waikiki Flagship Store, Visual Merchandiser, Honolulu, HI
September 2011-
November 2011
. Unpacked and stocked inventory in order to build the store within for
its' grand opening
. Executed corporate visual designs through the store for seasonal and on-
going promotions
. Upheld corporate visual standards for merchandise on display throughout
the store in beauty, lingerie, and Pink sections
. Maintained cleanliness of store, especially within the beauty areas by
cleaning all testers and trays and replenished empty testers
. Attended meetings regarding new corporate standards, seasonal promotions,
product placement, and new inventory
. Assisted in creation of window displays, fixtures, looks for mannequins,
and created/checked in marketing
. Assisted in creation of a set display for grand opening photo shoot with
Victoria Secret Angel Alessandra Ambrosio
National Basketball Association, Customer Service Member, New York, NY
July 2010-March 2011
. Attended required sales and customer service training program provided by
the National Basketball Association
. Provided excellent customer service, answered incoming calls and directed
calls to appropriate destination and responded to incoming email from
"fans"
. Handled and resolved customer inquires, complaints, and individual
situations
. Handled national and international sales of NBA merchandise over the
phone and tracked shipping to recipients
. Sold tickets for concerts, games and event through Ticketmaster and
maintained a sales log of each transaction
. Informed visitors and guests of the store of new and current merchandise
within the store and met weekly sales goals
. Assisted in replenishing store's merchandise each night and inspection of
condition of stock
. Managed sales and return transactions using POS system
. Maintained store and sale merchandise during holiday season on 5th Avenue
of New York City
. Prepped, worked and assisted in promoting special events and celebrity
appearances held in the store
Honolulu Broadway Babies, Costume Director/Designer, Honolulu, HI
June
2011-Present
. Attend weekly production meetings with director and CEO of company to
discuss production and execution of the show and attended nightly
rehearsals for the show
. Create, style, and design looks for each scene of the show as well as
create style concepts for promotional shows around island
. Maintain and organize folders of documents pertaining to each cast
member, 100 cast members in total including wardrobe closet and garments
during the show
. Manage costume department during production of the show and delegate
duties and responsibilities to volunteers and department interns
Marchesa, Production/Design Assistant, New York, NY
January
2011-June 2011
. Assisted with all aspects of Fall 2011 New York Fashion Week RTW Show
including having dressed models, handled garments and kept track of
garment whereabouts
. Assisted with fittings for Fashion Week presentation
. Prepped garments for fashion week and helped to create emergency packs
for each look in the presentation
. Gathered items to prepare for photo shoots
. Organized and maintained wardrobe and sample closet, showroom, swatch
library, trim library, embroidery reference, and lap dips
. Assisted with shipping out garments to warehouse and store, including
Neiman Marcus, and assisted with deliveries of garments to the company
. Assisted director of production in making sure orders were placed for
fabrics in a timely manner
. Assisted design team in finishing looks for confidential celebrity
clientele
Tom and Drew Boys, Freelance Marketing/Design Assistant (Childrenswear),
New York, NY
June 2010- August 2010
. Gathered marketing data from competitors and complied data into
spreadsheets for marketing purposes
. Attended meetings with east coast sales representative and met with
boutique and department store buyers, including Nordstrom
. Researched and contacted potential buyers, boutiques, national and
international showrooms, and nationwide tradeshows in order to inform
them about the company and the clothing line to expand the line
. Handled international packaging of fabrics
. Maintained organization of the showroom for meetings with buyers,
vendors, and public relations personnel
. Assisted with social media
. Hand-delivered PR materials and tradeshow invitations to different
boutiques throughout Manhattan
. Assisted CEO of company with personal errands
Keith Lloyd Couture, Freelance Marketing Assistant, New York, NY
March 2010-May 2010
. Assisted creative directors with trunk shows around the city by informing
existing clientele of trunk shows, creating personal appointments for
clients with the directors, and enlightening potential clientele about
product knowledge and the history of the company and the
. Gathered and analyzed marketing data
Victoria Secret Direct, Woven Design Assistant, New York, NY
September 2009-December 2009
. Researched and collected design ideas and concepts for upcoming season
then transferred those ideas with a creation of various inspiration
boards
. Worked closely with the woven head designer and the knit wear head
designer to execute looks for upcoming season and contribute to the
creative process
. Maintained and organized wardrobe and sample closet as well as color
chips bins
. Sourced and maintained fabric, trims, buttons and swatch libraries
. Developed embroidery layouts and sourced color stories
. Created power point presentations and assisted with catalog layout
Party of Six, Event Coordinator/Event Host/Match Maker, Honolulu, HI
March 2008-August 2008
. Informed existing clientele of social events being offered through the
company and assisted owner with creating romantic connections between
clientele
. Obtained new clientele for company, assisted with selling of match
packages offered through the company and developed a relationship with
client to maximize sales
. Assisted owner by creating a new organizational system for member's files
and data management, and assisted in marketing and branding for the
company
Expressions Photography, Makeup Artist/Sales Associate, Honolulu, HI
February 2008-July 2008
. Created different hair and makeup looks ranging from day to night,
natural to glamour for each client
. Created hair and makeup looks for special events such as dinner
engagements, proms, business cards, headshots, glamour shots
. Informed customers of portrait packages offered through the store, sold
and upgraded packages to customers
Walt Disney Corporations, Customer Service Representative and Entertainer,
Orlando, FL January 2005-May 2005
. Created "Disney magical moments" for guest in the park by portraying
famous Disney characters in parades, during special events in the park,
and during meals
. Provided customer service to park guest and assisted with children from
the Make A Wish foundation
24 Hour Fitness, Front Desk Attendant, Honolulu, HI
August 2003-September 2007
. Greeted all members and guest upon arrival and ensured all proper check
in procedures were met
. Provided customer service to club members and guest, and maintained up
to date financial information for memberships
. Answered all incoming inquiries and obtained appropriate information to
direct/transfer calls and/or guests
. Handled all customer service issue, complaints, and grievances
. Promoted and sold merchandise in the Pro Shop and gave customers product
knowledge about fitness merchandise
. Check in new merchandise and assisted in maintaining inventory logs
Paint it Pottery, Retail Associate, Honolulu, HI
November 2002-June 2003
. Provided excellent customer service to customers and handled customer
issues, complaints and grievances
. Assisted in preparing pottery green ware, unloading the kiln, stocking
pieces and wiping pieces
. Assisted in training new employees, promoted store merchandise and gave
customers product knowledge
. Maintained a clean and warm appearance of the store
. Coordinated and supervised children's birthday parties
Town and Country Surf, Retail Associate, Honolulu, HI
September 2002-December 2004
. Provided excellent customer service to customers and handled customer
issues, complaints and grievances
. Managed sales and returns transactions, stocked merchandise, upgraded
sales, and enlightened customers about our brand and fashion trends
. Maintained a clean and warm appearance of the store
Hawaiian Airlines, Travel Representative, Honolulu, HI
June 2002-August 2002
. Provided excellent customer service over the phone under high stress and
pressure, and enlightened customers of daily travel deals
. Booked travel arrangements for customers using the Sabre Travel Program,
upgraded sales and opened new mileage accounts
. Informed customers about new electronic check in procedures and handled
customer complaints and grievances and provided solutions to each
situation