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Customer Service Medical

Location:
West Babylon, NY
Posted:
July 30, 2013

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Resume:

Jennifer Comeau

Email address: ab9m7c@r.postjobfree.com Mobile: 718-***-**** Home: 631-572-

8922

EDUCATION

****- */** ******** ****** School

Certified Make-up Artistry

****-*/** ****** ********* College, Garden City, New York

Major: AAS-Administration Business Technology- Medical

2002- 6/03 Hair Design Institute

Licensed Cosmetologist 2013

RELEVANT COURSES

Administration Management, Business Writing, Behavioral Psychology,

Sociology, Medical Terminology, Computer Basics, Word Processing, Word

Applications, Medical Transcription, ICD coding, and CPT coding

WORK HISTORY

6/13-current La Unisex Salon, Hair Stylist

Bayshore, New York

> Providing exceptional customer service

> Booking appointments

> Advertising/promoting work to create more clientele/business for the

salon

> Providing services such as the following: Hair treatments, relaxers,

color/highlighting applications, hair extensions, braids, updo's,

blowouts, makeup applications etc.

5/13- current Makeup by Ellen, Freelance Makeup Artist

Roslyn, New York

> Makeup artist with much experience and vast knowledge in advanced

makeup application services - Different facial structures, foundations

and dressing techniques. Cosmetics tools and techniques for all skin

types and color tones. Individual lashes and air brush applications.

Proven ability to understand customers expectations and communicate

effectively to handle/address their needs and concerns.

5/13-7/13 John Daniel Salon, Hair Assistant

Deer Park, New York

> Ensure the cleanliness of salon by sanitizing tools, workstations and

equipment

> Set up workstation with the necessary tools/products to provide service

> Shampooed clients before and after services provided

> Assisted with color application, wet sets and styling

> Provide exceptional customer service

> Bookings appointments and answering calls

10/07 - 1/2013 CMA, Senior Counselor Port

Washington, New York

> Working with adults with developmental disabilities, dementia and autism

> Assist individuals in residential program with daily living skills &

activities

> Assist individuals by role modeling social skills

> Ensure the individual's environment is safe at all times

> Follow individual service plans

> Supervise and motivate staff of six by guiding them through daily tasks

and responsibilities.

> Assist in managing facilities finances and operations

> Recognize, confront and provide logical solutions to inappropriate

behaviors displayed by the individual

> Implement effective treatment plans for ten individuals with

developmental disabilities and dementia

> Attend/ ISP (Individual Support Plan) meetings to ensure the individuals'

needs are met

> Certified AMAP personnel working under the supervision of a registered

nurse

01/12 - 05/12 Stacey Ciceron Studio, Hair Assistant

Baldwin, New York

> Ensure the cleanliness of salon by sanitizing tools, workstations and

equipment

> Set up workstation with the necessary tools/products to provide service

> Shampooed clients before and after services provided

> Assisted with color application, wet sets and styling

> Provide exceptional customer service

> Operated cash register to receive payments from customers

> Pre-booked appointments to guarantee repeat business

08/05 - 10/07 Purity Products, Customer Care Representative

Plainview, New York

> Handled all inquiries for customer accounts and provided effective

resolutions

> Trained new associates on company's procedures and products

> Managed credit card declines and processed return authorizations

Reference: Available Upon Request



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