Jerry Cantrell***** N. Rose St. Burbank, CA. ****** 818-***-*****

ab9ld5@r.postjobfree.com

To find a challenging, hands-on position in an environment with high

standards that makes a difference for the better in the Information

Technology industry.

Qualifications

* 15 years of experience in Information Technology / Network Administration

& Support, and Project Management, Website management, Database Management.

* An efficient, detail oriented, well organized professional

* Excels at identifying, analyzing and solving problems effectively

* A highly motivated person, ability to manage time with little direction

* Proven Leadership skills

Positions Held

Network Database Manager

The Winter Laboratory - Laguna Beach, CA November 2012

to June 2013

Provide IT Strategic Planning for IT Department and Capital Budget

Planning. Manage and maintain the company's Database using SQL Server 2008

R2 running the Lab's Jenmar Application. Administration of Server 2008R2

Active Directory Accounts. Use T-SQL programming to query data from the

Jenmar Database and use Crystal Reports to create and modify custom reports

regarding Production and sales to Executive team and develop reports, query

database to perform maintenance. SQL Database Administration, tuning and

optimization. IT Disaster Planning for Data Recovery and Business

continuity. Create Crystal reports to provide up to date reporting for

Strategic Planning. IT Asset and Inventory Management. Provide Project

Management of new Reports for Jenmar and infrastructure upgrades. Manage a

team of Developers to create new report to meet the Executive Management

needs. Provide and manage IT support for User at the laboratory and on-

board new-hires. Manage a Team of Developers to create a simple

application to track Doctor Discounts that automated the Invoicing of the

discounts. Improved upon current reports using T-SQL and Crystal reports.

The Database expert for the Executive Management team and provide

recommendations on reporting and Database Storage technology. Other

Projects in progress: create an IT Policy & Procedure Manual. Create an IT

Disaster recovery plan.

Los Angeles Child Guidance Clinic Dec. 2008 to June

2012

Information Technology Coordinator (Director of Information Technology)

Provide vision and leadership to the Clinic's Information Technology

Department.

Plan, develop, and manage all aspects of information technology and

telecommunication infrastructure for the enterprise. Duties span the day-

to-day operation of two data centers and one Server Room across three

branch Offices, serving over 200 internal. Technologies in scope include

Client-Server, storage, local and wide area networks, IP and PBX voice

communications, and Electronic Health Records System and SharePoint

collaboration. Instrumental in supporting enterprise growth through

envisioning and delivering the next generation of essential, high-

performance infrastructure services. Manage and Supervise a staff of

Database Administrators, Developers and IT Support personnel. Develop and

write IS Policy and Procedures. Vendor, Supplier management and

negotiations, Asset Management, Budget Management, IT Disaster Recovery

planning and IT Project Management.

Responsibilities include overseeing the purchase, implementation and

maintenance of business oriented information systems, the consolidation

of information systems onto a single IS platform, as well as the

integration and building of a newly formed information systems department.

Network Administration, Security and Web Management. Provide Business

Intelligence reports to the CFO and CEO using MS Access, Excel and Crystal

Reports and T-SQL Programming to query data from the EHR Database. Managed

and maintained SQL Server 2005. Managed a team of Data Specialist and

Developer to create reports and applications for company's intranet to

automate data entry for billing the LA County Department of Mental Health.

Customized Medical and Medicare financial data reports for Executive

Management review on a weekly basis. Chair the IT Steering Committee.

Monthly reporting to the Board of Directors on Clinic Technology. Member

of the Clinical Operation & Technology Board Committee and the Clinic

Safety Committee. Develop, execute and manage IT planning & IT operations

to achieve operational excellence and customer satisfaction, including:

computer operations, network systems and technical support, database

administration, help desk, end-user field support and education,

application development and support, telecommunications, and any outsourced

technical services. Administered Citrix XenApp for remote users to access

the Electronic Health Records System. Administration of Exchange Server

2003 and Symantec Backup Exec 12.5. SANs Administration. Terminal

Services and Database Application management. Design infrastructure from

Servers to Security.

Provide internal client groups with IT solutions that are responsive to

their needs. Specifically ensure that the IT function meets expectations on

projects, timetables, service levels and budgets.

Lead IT department in design, development and support for unique and

complex needs of highly specialized organization. Maintain current

platforms. Stay current, through research & industry collaboration with

technologies used in accounting and professional service environments.

My Projects:

. Built the Infrastructure to support the new Electronic Health Records

system for the Clinic. A critical member of the Projects team for the

new EHR System implementation. First Children's Mental Health Clinic in

Los Angeles County to implement and EHR System.

. Negotiated and implemented the MPLS private network to connect the branch

offices to the corporate office, which resulted in increased bandwidth

and security, as well as, a significant cost savings to the Clinic.

. Brought the Information Technology Department in alignment with Business

goals of the Clinic by creating an IT Strategy plan and providing a clear

vision and path for the IT Department. Created and IT Plan and Manual

for the IT Department.

. Implemented a Data Warehouse infrastructure for the Clinic's EHRS

reporting system and implemented SharePoint Services for dashboards and

Business Intelligence reporting.

. Created an IT Disaster Recovery Plan, which included implementing a

replication of encrypted data to an Off-Site, out of State, Data Center

for disaster business continuity purposes.

. Virtualized Training and Testing servers for the EHR System to reduce

reduce the heat output in the datacenter and save space. Retired older

servers and virtualized them. We used VMware ESX 3.5.

Frontier Imaging, Compton, CA and Canada AUG

2007 to Dec 2008

MIS DIRECTOR

Provide leadership and direction for the IT Department and Staff. Plan,

develop, and manage all aspects of information technology and

telecommunication infrastructure for the enterprise. Duties span the day-

to-day operation of two data centers in the California and Canada region,

serving 100 internal customers and 200 agency customers. Technologies in

scope include Client-Server, storage, local and wide area networks, IP and

PBX voice communications. Instrumental in supporting enterprise growth

through envisioning and delivering the next generation of essential, high-

performance infrastructure services. Supervise Staff. Develop and write

IS Policy and Procedures. Vendor, Supplier Management and negotiations,

Project Management. Administration of Exchange Server 2003 and Symantec

Backup Exec 12.5. SANs Administration. Terminal Services and Database

Application management. Design infrastructure from Servers to Security.

Responsibilities include overseeing the purchase, implementation and

maintenance of business oriented information systems, the consolidation

of information systems onto a single IS platform, as well as the

integration and building of a newly formed information systems department.

My Projects:

. Re-designed entire enterprise network for both Corporate and Canadian

offices. All offices were isolated LAN's. Successfully connected all

offices through VPNs for centralized network control and administrations.

Established Dual T-1 connection at the Corporate office and replaced DSL

connections at the Canadian offices with T-1 connections.

. Negotiated Telephone and T-1 connections that brought the company close

to 50% savings on monthly bill.

. Built the network infrastructure of the Toronto Office so that it was

able to open for business by Mid-September 07.

. Authored the Company's security policies, which had none in place prior

to my employment with the company.

. Negotiated Vendor support for Microsoft Dynamics Nav which brought the

company 25% savings from their previous contract.

. Improved Servers at both Canadian offices and established Terminal

servers for network connections between the Offices.

. Built 4 server workgroup infrastructure at the Corporate Office to a 17

Server (Windows 2003 Enterprise) infrastructure which included, 2

Clustered Exchange 2003 Enterprise Servers, 2 SQL 2005 Servers

(clustered), Dell MD3000 SANs, File print Server, 2 Terminal Servers,

Back up Server, 2 Domain controllers, Application Server, Ghost Server,

DHCP, Web, SMTP and a WSUS Server. IBM and Dell Servers.

Leiner Health Products Carson & Valencia, CA

Oct 2004 to AUG 2007

Network Support Specialist lll

Create and administer User Accounts and Groups in Windows Server 2003

Active Directory Environment.

. Configure and install HP DL380 Servers.

. Trouble shoots DNS and DHCP issues on the Network and Client sides.

. Manage all Print Servers and Queues for all West Coast Leiner Facilities.

. Troubles shoot Citrix Metaframe issues on Server and clients sides.

. Manage, Administer and troubleshoot all Network and Client issue for the

Leiner Valencia Facility, including all IT Projects. Handle all IT

Projects assigned to me by the Network Manager at the Leiner Corporate

Office and Leiner Garden Grove Office.

. Diagnose and resolve problems in the areas of hardware, applications, and

operating systems (Intel-based Windows platforms) and provides assistance

to the IT Manager / Network Administrator

. IT Project Management.

. Assembles and configures network components and associated services

. Responsible for daily backups, scheduled maintenance of Servers /

workstations Upgrades network hardware and software components as

required

. Communicate and work effectively in a team environment

. Installs, configures Network HP and Sharp Printers. Troubleshoot all

printer issues.

. Installs and tests necessary software and hardware.

Provides users with network technical support, responds to needs and

questions of users concerning their access of network resources

Establishes network users, user environments, directories, and security

for networks being installed

. Cat 5 Cable and Crossover Cable fabrication.

Warner Music Group, WEA, Warner Brothers Records, Burbank, CA

1999 to 2004

Network Administrator

Primary responsibilities include evaluation of information systems and

operating procedures in accordance with established corporate standards for

efficiency, accuracy and security. Support, monitor, test and troubleshoot

hardware and software problems pertaining to LAN, recommend and schedule

repairs. Provide end user support for all LAN-based applications. Manage

existing network, set up new servers and networks. Support desktop Pc,

laptop and desktop support, trouble shooting. Recommend and purchase new

hardware and software. Exceptional knowledge of all Microsoft operating

systems, printer hardware and ability to troubleshoot remote technologies

(i.e. Blackberry). Firewall and Router experience. Provide personal support

and training to users, assist clients to determine business needs, interact

with vendors and staff. Prepare statistical reports, analyze and evaluate

report and

make recommendations to reduce the incident rate. Manage and implement

various IT related Projects. Perform hardware and software upgrades in

order to ensure compatibility and license compliance. Read, analyze, and

interpret the most complex documents. Technical Support for Macintosh OS 9

and OS X computer systems and software. Manage and provide technical

assistance and guidance to staff. Responsible for Inventory and control of

Computer and Laptop assets for

entire Company, including all Branch Offices across the United States and

Puerto Rico. Maintain the Asset Excel Database of Computer and laptops.

Assist in the development, implementation and maintenance of technology

security, risk management and control related policies, standards,

procedures and other initiatives. Helps to ensure compliance

of current and develop new control related processes and methodologies to

help meet internal and external requirements.

Northridge Hospital Northridge, CA

1997 to 1999

Network Specialist

Team Leader of the Y2K Upgrade Project, Trouble shooting: Win95, Win98,

Office98, Macintosh, Word Perfect, AS400 Systems, Smarterm, Royalty

Systems, Filemaker Pro. Internet Explorer, Oracle all systems, MacAfee

Virus Scan, MS Mail, Schedule +, Novell Netware, Microsoft NT 4.0 Server

and Workstation, Microsoft Exchange Server 5.0 and 5.5, MS Outlook, Remedy

5.0. Technical Support, Install and Configure. Upgrade hardware and

software. Training, Call Center, Desk Top Support and resolution of trouble

tickets. Managed and maintained network accounts and security.

Education:

BS in Information Technology

Integrated Digital Technologies, Pasadena, CA

MCSE Security

Certifications & Training:

Security + Part I : Network Security, Policy, Administration and Firewalls

Security + Part II : Integration and Implementation, Application,

Operational & Organizational Security.

Cisco Certified Network Associate - (CCNA)

MCSE 2003 Security, A + Technician, and Network Essentials

MS Project 2007

PHP, MYSQL and Javascript

C++

Crystal Reports

Dreamweaver

Adobe CS5 Suite

Ethical Hacking

Management Training (Management Resources) 3 day course.

North American Computer Consultants, New Horizons and Learning Tree

University,

San Diego Naval Hospital - Basic Corps School, Rio Hondo Community College,

East Los Angeles College, Almeda College and University, Federal Law

Enforcement Training Center, State of California P.O.S.T. Basic

Certificate.

Various Seminars, Day Course's and Classes relating to new Technology.

Bachelor of Science / Major in Information Technology

Awards

2002 Recipient of the AOL TIME WARNER

Andrew Heiskell Community Service Award.

2000 Foster Parent Recognition Award from Los Angeles County Department of

Children and Family Services.

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