NIcole A. Penney

*** *. ******** **. *****, Oklahoma 74106 ab9jwj@r.postjobfree.com 918-***-****

OBJECTIVE To utilize my education and practical skills through a full-time position working with your

company, where I can contribute my dedication and care for the help of others.

•

SKILLS & CPR, CPI, & First Aid Certification

ABILITIES

• Knowledgeable in Microsoft Office, Excel, & excellent computer skills.

• Punctual, dependent, trustworthy, and an outstanding team player and leader.

EDUCATION TULSA COMMUNITY COLLEGE TULSA, OKLAHOMA

01/2013- PRESENT

AA Social Science: Criminal Justice- 68 hours

- Understanding the laws of crimes and their elements, cases, sentencing, punishments,

policing, and corrections.

- Knowing Critical issues in the Criminal Justice Field

- Understanding & knowing Citizen’s Rights.

UNIVERSITY OF PHOENIX TULSA, OKLAHOMA

08/2011- 05/2012

Criminal Justice Administration

ROGERS STATE UNIVERSITY CLAREMORE, OKLAHOMA

08/2008- 12/2010

General Ed. / Criminal Justice Administration

EXPERIENCE TULSA COUNTY JUVENILE DETENTION, TULSA, OKLAHOMA

04/2012- PRESENT DETENTION COUNSELOR

• Monitoring, & providing quality assistance to Juvenile Residents

• Counseling with residents, helping residents set goals, & giving positive

encouragement

• Staying alert and consistent and working with co-workers as a team to maintain a

safe environment while in the program with residents

JCPENNEY’S, TULSA, OKLAHOMA

05/2006- 02/2013 SALES ASSOCIATE/ MERCHANDISE EXECUTION LEADER

• Focused on providing quality customer service daily

• Continually met and exceeded goals in sales, credit application & catalog orders

• Worked as a team leader to help plan for sales floor merchandising changes

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TCIM, TULSA, OKLAHOMA

01/2006- 03/2006 SALES REPRESENTATIVE

• Assist customers over the phone with identity theft protection.

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