CHAD

MICHAEL

RYAN

ab9ir1@r.postjobfree.com

th nd

1414

12

Avenue

#617

610

W

42

Street

N46D

Seattle,

WA

98122

New

York,

NY

10036

206-

720-

1000

212-

575-

1000

OVERVIEW

Highly-

motivated

and

results-

driven

management

consultant

with

tremendous

talent

and

expertise

in

SAP

systems

integration,

organizational

change

management,

and

human

capital

management.

More

than

19

years

of

outstanding

professional

consulting

experience

to

global

organizations.

Solid

track

record

for

exceeding

client

expectations,

achieving

project

goals,

and

meeting

critical

deadlines.

Thrive

in

a

fast-

paced,

creative,

rapidly-

changing,

flexible,

and

challenging

environment.

Deep

expertise

in:

• Business

Strategy

• Organizational

Design

• Change

Management

• Performance

Improvement

• Facilitation

&

Training

• Process

Reengineering

• Human

Capital

Management

• Project

Management

• Information

Technology

• SAP

HCM

• International

Business

• Systems

Integration

KEY

ACCOMPLISHMENTS

-

Retained

by

SAP

to

lead

the

Organizational

Change

Management

Team

comprised

of

more

than

90

professionals

on

a

public

sector

SAP

HCM

system

implementation

impacting

160+

state

departments

and

240,000+

employees.

Played

a

key

role

in

guiding

the

project

to

a

Go

Live

implementation

after

prior

costly

and

failed

attempts

by

previous

integrators.

-

Served

as

the

Global

Organizational

Design

Leader

on

the

SAP

HCM

outsourcing

project

in

North

America

and

Europe

for

a

Fortune

100

company.

-

Demonstrated

capacity

to

provide

outstanding

vision,

expertise,

and

direction

to

leading

consulting

firms,

global

multi-

billion

dollar

companies,

and

large

public

sector

organizations.

-

Designed,

configured,

and

implemented

SAP

HCM

solutions

for

numerous

organizations.

-

Developed

and

delivered

training

and

change

management

on

numerous

SAP

implementations.

-

Successfully

implemented

global

business

solutions

in

the

areas

of

people,

process,

and

technology

in

North

America,

South

America,

Europe,

Middle

East,

Africa,

Asia,

and

Australia.

QUALIFICATIONS

Strong

leadership

skills

paired

with

intense

vision,

creative

talent,

and

team-

building

spirit.

Highly

competent,

customer

focused,

and

excel

in

providing

outstanding

client

services.

Superior

communication,

facilitation,

and

presentation

skills.

Sound

decision-

making,

troubleshooting,

and

problem-

solving

skills.

Known

for

turning

challenging

and

adverse

situations

around

into

positive

outcomes.

Results-

driven

to

meet

established

goals

and

critical

milestones.

Interface

effectively

with

executive

teams,

project

leadership,

team

members,

stakeholders,

change

agents,

and

end-

users.

Broad

understanding

of

diverse

industries

including

aerospace/defense,

chemical,

consumer

products,

entertainment,

managed

health

care,

manufacturing,

pharmaceutical,

public

sector,

real

estate,

retail,

technology,

and

telecommunications.

EXPERIENCE

Provide

strategy

consulting,

project

management,

organizational

development,

change

management,

end-

user

training,

and

SAP

HCM

consulting

expertise

to

leading

consulting

firms

and

global

Fortune

500

clients.

Deliver

superior

expertise

in

the

Design,

Build,

Test,

Go-

Live,

and

Support

phases

of

a

project.

Highly

skilled

at

analyzing

client

situations,

researching

best

practices,

developing

recommendations,

implementing

solutions,

and

measuring

results.

Retained

by

the

same

clients

for

multiple

engagements

and

contract

renewals

due

to

superior

performance

and

outstanding

accomplishments.

TECHNICAL

EXPERTISE

SAP

HCM

Certified

Consultant

with

deep

hands-

on

configuration

experience

in

PA,

OM,

Benefits,

Recruiting,

and

ESS/MSS.

CHAD

MICHAEL

RYAN

Page

2

EMPLOYMENT

HISTORY

THE

CHAD

RYAN

COMPANY

1999

to

Present

Management

Consultant

Seattle,

WA

DELOITTE

CONSULTING

2006

Consulting

Manager

Seattle,

WA

WHITTMAN-

HART,

INC.

1998

to

1999

Senior

Consultant

San

Francisco,

CA

ERNST

&

YOUNG

LLP

1994

to

1998

Senior

Consultant

(1995

to

1998)

St.

Louis,

MO

Consultant

(1994

to

1995)

EDUCATION

WASHINGTON

UNIVERSITY

1990

to

1994

OLIN

BUSINESS

SCHOOL

St.

Louis,

MO

Bachelor

of

Science

in

Business

Administration

(1994)

TRAINING,

LICENSES,

&

CERTIFICATIONS

Ernst

&

Young

Training

Consultant

Training

(1994

to

1998)

• Activity

Based

Costing

Consulting

for

the

Advanced

Practitioner

•

• SAP

ASAP

Methodology

Facilitated

Session

Leader

Training

•

• Business

Change

Implementation

SAP

Learning

Solutions

•

• Change

Tools

&

Techniques

SAP

America

Partner

Academy

Certified

SAP

HR

Consultant

(1997)

• CA095

ASAP

Change

Management

HR311

Time

Evaluation

•

• D46HR

Human

Resources

4.6

Delta

Course

HR315

Recruitment

•

• HR050

Human

Resources

Overview

HR325

Benefits

•

• HR250

Employee

Self-

Service

4.6

HR450

Payroll

•

• HR305

Master

Data

HR505

Organization

Management

•

• HR306

Time

Recording

HR510

Personnel

Development

•

• HR307

Personnel

Administration

Control

&

HR515

Training

&

Event

Management

•

Security

HR520

Workforce

Planning

•

CLIENT

ENGAGEMENTS

State

of

California

(2010

to

2013)

SAP

HCM

Integration

Manager

leading

the

Organizational

Change

Management

Team

and

responsible

for

the

communications,

deployment,

end-

user

training,

and

workforce

transition

onto

a

new

SAP

HCM

system

impacting

more

than

160+

state

departments

and

240,000+

civil

service

employees.

Retained

by

SAP

to

play

a

key

role

in

guiding

the

project

to

Go

Live

after

prior

costly

and

failed

attempts

by

the

State

over

the

course

of

10+

years.

Challenged

by

adversity

and

a

hostile

political

climate.

Delivered

multiple

executive

and

stakeholder

presentations

to

the

Executive

Steering

Committee,

Business

Transformation

Council,

department

agencies,

department

sponsors,

department

coordinators,

and

unions.

Conducted

system

demonstrations

for

the

State

Controller,

Legislative

Budget

Committee,

Local

Unions,

and

numerous

department

stakeholders.

CHAD

MICHAEL

RYAN

Page

3

PetSmart

(2010)

SAP

HCM

ESS/MSS

Lead

Consultant

for

the

new

system

implementation

and

roll-

out

to

more

than

47,000

end

users.

Facilitated

numerous

blueprinting

design

workshops

and

conducted

integration

sessions

across

functional

teams.

Received

outstanding

written

feedback

from

the

client

for

presentation

and

communication

skills,

business

analysis

skills,

training

talent,

and

the

ability

to

translate

SAP

terminology

into

general

business

language.

Worked

closely

with

the

Organizational

Change

Management

lead

on

identifying

and

understanding

the

project’s

impact

to

the

business.

Developed

detailed

solution

design

documents,

fit-

gap

analysis,

and

functional

specs.

ESRI

(2009

to

2010)

SAP

HCM/Payroll

and

FI/CO

Project

Manager

responsible

for

system

enhancements

and

production

support.

Significant

amount

of

work

was

focused

around

improving

Accounts

Payable,

E-

Recruiting,

Personnel

Administration,

Organizational

Management,

Benefits,

and

Reporting

functionality.

Topaz

Bridge

(2009)

SAP

HCM

Thought

Leader

for

a

startup

company

that

created

a

Microsoft

SharePoint

custom

application

for

Employee

Self-

Service

and

Manager

Self-

Service.

Configured

SAP

functionality

for

so

that

developers

could

effectively

understand

how

SAP

HCM

works

in

order

to

build

a

new

self-

service

product.

Provided

subject

matter

expertise

in

all

areas

of

SAP

HCM

on

ECC

6.0.

Presented

with

Noam

Topaz,

the

company

CEO,

at

the

SAP

HR

2009

convention.

DuPont

(2006

to

2008)

SAP

HCM

Lead

Consultant

on

the

global

outsourcing

implementation

of

the

SAP

HR

module.

Served

as

the

Global

Organizational

Design

Leader

for

the

entire

project

life-

cycle

consisting

of

the

Blueprinting,

Realization,

Testing,

Go-

Live,

and

Post

Go-

Live

project

phases.

Worked

jointly

with

client

and

outsourcing

vendor

solution

teams

to

manage

the

critical

tasks

to

plan,

design

the

system

configuration,

and

report

back

to

project

management

and

the

program

management

office.

Provided

subject

matter

expertise

to

the

client

on

all

Organizational

Management,

Personnel

Administration,

Compensation

Management,

Qualification

Catalog,

ESS,

MSS,

Workflow

design

and

mapping

activities.

Designed

security

profiles

and

workflow

processes.

Served

as

the

Organizational

Design

Lead

Integrator

between

client

and

outsourcing

vendor

solution

teams

to

ensure

dependent

tasks/assignments

and

their

deadlines

are

understood

and

achieved.

Worked

directly

with

the

Global

Project

Architect

and

PMO.

Assisted

with

preparation

for

the

Org

Management

data

conversion.

Managed

client

expectations

in

regards

to

SAP

functionality

and

feasibility

of

effort.

Led

global

design

workshops

in

North

America

and

Europe.

Worked

closely

with

Change

Management,

End-

User

Training,

and

Call-

Center

Operations

teams

to

ensure

quality

delivery

of

training

and

end

user

support.

LSI

Logic

(2006)

SAP

HR/Payroll

Consultant

providing

critical

backfill

production

support

and

system

release

support

for

an

open

position

the

client

was

trying

to

fill.

Provided

expertise

in

the

areas

of

Personnel

Administration,

Organizational

Management,

Benefits,

Compensation,

CATS,

Time

Management,

Payroll,

ESS

and

MSS.

Implemented

the

Success

Factors

tool.

Setup

Benefits

for

the

2007

open

enrollment

period.

Sotheby’s

(2006)

SAP

HR/Payroll

Consultant

for

the

global

implementation

of

the

SAP

HR

module.

Provided

advice

and

guidance

in

the

design

and

implementation

which

the

client

was

doing

on

their

own.

Reviewed

the

global

blueprint

and

made

recommendations

on

how

to

improve

the

final

design.

Continued

to

provide

remote

support

and

occasional

on-

site

assistance

as

the

client

moved

through

various

phases

of

the

project

life-

cycle.

Provided

extensive

detailed

support

in

the

implementation

of

the

Personnel

Administration,

Organizational

Management,

and

Benefits.

T-

Mobile

USA

(2003

to

2005)

SAP

HR/Payroll

Consultant

and

Project

Manager

for

the

development,

implementation,

and

rollout

of

a

special

Benefits

program

offered

to

12,000

employees

and

administered

through

a

customized

Employee

Self-

Service

solution

that

interfaces

from

SAP

to

ADP

Payroll.

Led

the

project

planning,

functional

design,

SAP

HR

configuration,

end-

user

training,

communications,

and

organizational

change

management.

Achieved

a

99.9%

success

rate

for

employees

making

benefits

elections

online.

Returned

for

a

second

project

to

serve

as

SAP

HR

Consultant

and

Project

Manager

for

the

implementation

of

Benefits

open

enrollment

through

Employee

Self-

Service,

which

included

new

health

plans

and

FSA

plans

for

2004.

CHAD

MICHAEL

RYAN

Page

4

Stayed

on

to

serve

as

an

interim

Configuration

Project

Manager

while

the

vacant

position

was

being

filled.

Returned

for

a

third

project

to

provide

critical

assistance

in

converting

data

from

a

third-

party

Benefits

vendor

that

was

going

out

of

business

into

SAP.

The

Walt

Disney

Company

(2003)

SAP

HR/Payroll

Lead

Consultant

for

a

global

system

implementation

during

the

Blueprint

and

Design

phase

of

the

Hong

Kong

Disneyland

deployment.

Gathered

requirements

for

the

implementation

and

identified

gaps

with

the

global

blueprint.

Led

the

Payroll

and

Time

Management

design

and

configuration.

Discovery

Channel

(1999

to

2000,

2001

to

2002)

SAP

HR/Payroll

Lead

Consultant

and

Project

Manager

on

a

global

system

implementation

in

the

U.S.,

Europe,

and

Asia,

and

system

upgrade

from

4.0B

to

4.6B

and

from

4.6B

to

4.6C.

Configured

Personnel

Administration,

Benefits,

Time

Management,

Gross

Payroll,

Organizational

Management,

Employee

Self-

Service,

Manager

Self-

Service,

and

Security.

Developed

custom

infotypes

for

employee

performance

review

and

assessment

program.

Developed

custom

objects

in

Organizational

Management

for

improved

corporate

reporting

as

well

as

org

structure

actions

for

creating

org

units,

jobs,

and

positions.

Led

the

conversion

of

employee

master

data

and

payroll

information.

Implemented

Employee

Self-

Service

for

Benefits

open

enrollment

and

achieved

99.8%

employee

participation

during

the

enrollment

period.

Outsourced

payroll

to

ADP.

Provided

production

support

and

conducted

end-

user

training

on

an

ongoing

basis.

Developed

numerous

reports

for

senior

management.

Developed

and

executed

extensive

testing

scripts

and

test

scenarios.

Developed

business

process

procedures

documentation.

Retained

by

client

on

three

separate

engagements

spanning

several

years.

Maxtor

(2000

to

2001)

SAP

HR

Lead

Consultant

and

Project

Manager

on

a

global

system

upgrade

from

3.1H

to

4.6C

and

implemented

new

configuration

of

the

system

for

a

merger

with

Quantum

HDD,

supporting

the

employee

conversion

over

to

Maxtor.

Served

as

the

only

HR/Payroll

consultant

on

the

project

responsible

for

configuration

of

Personnel

Administration,

Organizational

Management,

Benefits,

Time

Management,

Gross

Payroll,

Recruitment,

Manager’s

Desktop

(MSS),

and

Security.

Developed

and

implemented

new

payroll

interface

to

ProBusiness.

Conducted

rigorous

system

testing.

Completed

project

ahead

of

schedule.

Phillip

Morris

(2000)

SAP

HR

Consultant

to

a

global

SAP

HR

implementation.

Retained

for

short-

term

six

week

engagement

since

configuration

work

at

Maxtor

was

completed

well

before

the

integration

testing

phase

across

all

modules.

Provided

analysis,

evaluation,

and

quality

assurance

of

Personnel

Administration

and

Organizational

Management

configuration

design

performed

by

the

project

team.

Immunex

(1999)

SAP

Organizational

Change

Management

and

End-

User

Training

Consultant

on

a

SAP

implementation.

Developed

materials

for

online

documentation

and

classroom

training.

Delivered

training

programs.

Conducted

project

risk

assessments

and

stakeholder

analysis

and

developed

corporate

communication

materials

Brach

&

Brock

(1998

to

1999)

SAP

HR/Payroll

Consultant

and

Project

Manager

on

a

system

upgrade

from

3.1G

to

4.0B.

Served

as

the

only

HR/Payroll

consultant

on

a

project

where

the

client

desired

to

do

a

re-

implementation

of

SAP

in

conjunction

with

their

upgrade.

Configured

Personnel

Administration,

Benefits,

Time

Management,

CATS,

Payroll,

Organizational

Management,

Recruitment,

and

Security.

Developed

business

process

procedures,

project

workplans,

and

testing

scenarios.

Utilx

(1998)

SAP

HR

Consultant

on

the

final

testing

phase

of

a

system

implementation.

Conducted

extensive

system

testing

and

provided

end-

user

training

and

support

of

Personnel

Administration,

Benefits,

Time

Management,

Payroll,

Organizational

Management,

Recruitment,

and

Security.

SBC

Communications

(1997

to

1998)

SAP

HR

and

Change

Management

Consultant

on

a

large-

scale

system

implementation

and

merger

between

three

regional

telecommunications

companies.

Responsible

for

technical

aspects

and

deployment

of

end-

user

training.

Conducted

CHAD

MICHAEL

RYAN

Page

5

organizational

change

management

consisting

of

stakeholder

analysis,

risk

assessments,

and

change

readiness.

Developed

business

process

procedures

for

Master

Data,

Personnel

Administration,

and

Organizational

Management.

Farmland

Industries

(1996

to

1997)

SAP

Change

Management

Consultant

on

a

large-

scale

system

implementation.

Worked

closely

with

the

Human

Resources

Training

&

Development

management

group

to

develop

and

perform

change

agent

training,

conduct

risk

assessments,

and

perform

job-

role

analysis.

Alliance

Blue

Cross

Blue

Shield

(1996)

Financial

Analyst

Consultant

on

an

Activity-

Based

Costing

project.

Interviewed

key

executives

and

senior

management

to

determine

SG&A

cost

allocations

for

each

of

their

managed

health

care

products.

Configured

ABC

Oros

software

system

to

determine

cost

allocations

for

each

product

on

a

monthly

basis.

Marion

Merrell

Dow

(1994

to

1995)

Change

Management

and

End-

User

Training

Consultant

on

a

custom

software

development

project.

Developed

user’s

guide,

online

training,

and

online

help

documentation.

Lockheed

Martin

(1994)

Financial

Analyst

Consultant

on

a

MRP

project.

Conducted

financial

analysis

of

MRP

related

billing

practices

to

assist

in

the

recovery

of

millions

of

dollars

in

disputed

invoices.

Contact this candidate