Dario Osowski

***** ****** ****. *** *

South Ozone Park, NY 11420

718-***-****

ab9iiu@r.postjobfree.com[pic]

Objective: Project Manager or Product Manager

Summary Of Qualifications: Vastly experienced in Project Management and

Product Management; Applied Methodologies: Agile and Waterfall;

Understanding of Scrum; Hands on experienced in SDLC from beginning to end

in mobile technologies; Knowledgeable in developments: Apps, web and mobile

web; Solid experience with Wireframes, UI and UX; Strong background with

API's, SDK, online platforms, E-commerce and online advertising; Highly

skilled in problem solving, creating documentations, flowcharts, schedules,

creating QA procedures, tracking bugs and delivering quality products;

Extensively experienced in being a liaison with clients, OEM's, upper

management and customers. Self-starter, motivated, organized, results

driven, highly analytical, excellent communicator; Lead and motivated teams

of engineers, developers, QC, marketing, sales and technical customer

service; Supervised vast amounts of software integration projects;

Portfolio: http://www.coroflot.com/dosowski

Mocean Mobile

2012

SDK Product Manager/Project Manager:

New York, NY

. Directed team towards using Lean Methodology for Android and iOS

SDK (Software Development Kit) version 2.12.

. Guided, directed in launching Android and iOS SDK version 2.12.

. Managed Product Backlog; Communicated project schedules, risks, QA

procedures to the development team.

. Designed a "Getting Started" guide for Android and iOS SDK 2.12 for

clients to help them better understand how to integrate an ad

banner into a mobile app or mobile website.

. Created a business requirement document and use cases for the SDK

product.

. Researched and defined product strategies for future roadmap.

. Led a team of Android and iOS developers.

. Quickly answered customer tickets with clear and precise

communication.

Personal Communications Devices (PCD)

2005 - 2011

Achievements:

New York, NY

. Product Portfolio I: Successfully launched 12 mobile products

into the field and one in particular sold over 1 million units

globally.

. Product Portfolio II: Successfully released into the field 126

software's/operating systems.

. Software's/operating systems launched: Android: Cupcake, Donut,

clair, Froyo, Gingerbread and Honeycomb. Windows: Windows 7.

. Increased customer's revenue by hundreds of millions of dollars.

Lead Engineer: Project Manager/Product Manager:

. Lead from beginning to end mobile product development by following

SDLC methodologies like Waterfall and Agile;

. Clients: ACG (Group A: 3 carriers, Group B: 5 carriers and Group C:

33 carriers), Isuacell, MTS in Canada and India.

. Spearheaded projects by gathering stakeholder requirements, worked

with OEM (Original Equipment Manufacturers) developers in

creating/designing the software's and settings for the clients;

alpha test the software's before beta releasing them to the

clients; monitor and control all bugs and report them to the

developers through a bug tracker; performed alpha and beta testing

through software cycle 1, 2 and 3 until technical approval followed

by production approval.

. Ensured fast software delivery and work packages to clients;

created work packages which consist of writing stakeholder's

settings into an API, writing XML files (MMS); sequentially create

work packages as developers create the software; integrate the

software then work packages into mobile product's through a micro

SD card or via USB.

. Documented all change requests clients had for either software or

work packages; change requests are documented from emails, tickets

into a single internal bug tracker between PCD and OEM team; change

requests for work packages were created within minutes or hours of

the request sent; change requests for software were implemented for

next software cycle.

. Orchestrated, communicated milestones to upper management, project

team and clients.

. Created project documentations for my team, OEM and clients to

follow; historically documented projects.

. Ordered, supervised and controlled product, project inventory for

samples; valued close to a million dollars.

. Successfully overseen SDLC projects in the main warehouse and

offsite warehouse's valued at 200+ millions of dollars.

. Researched, introduced new ideas to manage better costs and faster

service for faster delivery of project programming tools.

. Created, executed, monitor and controlled new QA procedures for QC

team, warehouse department and Engineering team to follow for

excellent quality management with products and projects.

. Lead weekly conference calls with upper management, team and

clients. Updated everyone regarding schedules, change requests and

new product roadmaps.

. Voluntarily helped other department teams with their projects and

helped my team with any assignments delegated to them.

. Trained Customer Service department on new products.

. Technically account managed 44 clients and built solid

relationships and integrity; coordinated new products; setup dozens

of new clients, persuaded, closed them with current and future

products.

. Collaborated with marketing team in correcting user manuals, user

guides, gift boxes and marketing materials.

. Vast experience in web and stand-alone API's; quality controlled,

tested different API's for different mobile products.

. Organized project documentations for SOX requirements.

. Expertise with the Android platform, MSFT Mobile, HTC logging

tools, HTC SDK, QXDM, QPST and WireShark.

Achievements:

. Product Portfolio: Successfully launched 13 mobile products into

the field.

. Software's/operating systems launched: Windows Mobile 5, 6 and

6.1

Assistant Engineer:

. Assisted, monitored and controlled SDLC projects with different

engineering team leaders from the initiation, execution, delivery

and close of all projects; Applied Waterfall Methodology.

. Supported clients on-site to capture log files and identify

software bugs, reported and communicated to team leaders and upper

management regarding any critical issues found; defined UI/UX upon

testing.

. Efficiently documented test cases for A+ grading regarding

stakeholder's software and hardware requirements.

. Tested mobile products in Lucent, Nortel and Ericson network based

stations and with Spirent equipment.

. Knowledgeable in Mobile Network Architectures: CDMA, LTE, GSM and

EDGE; messaging services: SMS, EMS, MMS and Email; wireless

technology: Wi-Fi and Bluetooth.

Achievements:

. Recognized by managers and Microsoft as the helping hand in

Active Sync 4.5.

. Newly created position was to act as Tier II customer service

representative.

PDA Coordinator:

. Created internal "can't work without" technical documentations for

Customer Service and the Engineering department.

. Wrote software patch file installation instructions and other

technical documents for website postings for customers.

. Communicated, documenting to the Engineering department of any

risks of mobile products my team and I are seeing.

. Supervised, trained 7 employees.

Customer Service Representative:

. Provided excellent customer service to customers with technical

issues with their mobile products and modem air cards.

. Handled 80-120 calls per day; 30-50 tickets per day in step-by-step

well-detailed answers.

. Updated Customer Service staff and management in effective customer

service solutions.

Merrill Clark

2003 - 2004

Achievements:

Providence, RI

. Promoted to full time position after 4 month non-paid internship

and awarded $500 from client for outstanding desktop support.

Desktop Support and Network Assistant:

. Repaired, networked computers and printers in different locations

for cliental.

. Designed matrix to outline locations, users, IP addresses,

printers, network drops and subnet masks for technical mapping; 10

locations, 3000+ users.

Johnson & Wales University

2000 - 2004 Senior Lab Assistant:

Providence, RI

. Managed computer lab; repaired 1000+ PC's; deployed and created

images of 1000+ PC's; repaired network printers.

. Supervised and trained 200+ Work Study students along with

completing student's weekly payrolls.

Technical Skills:

. Operating Systems: DOS, Windows XP, Windows 7, MAC OS, Android and

iOS

. Software/Application knowledge: Microsoft Office suites, Microsoft

Project 2010, Google, Lotus Notes, CSS, RSS, C++, PHP, HTML5,

Google Analytics, Eclipse, Xcode, Android, iOS, Redmine, Helpserve,

Jira, Bugzilla, Edraw, Adobe Reader, Photoshop, Axure,

Dreamweaver, Symantec, Norton Antivirus, Altiris (back-up

software), Sharepoint and Smartsheets.

Education:

Johnson & Wales University

Providence, RI

Bachelor of Information Science

Technical Institute of America

2012

Certificate of Completion: 35 PDU Contact Hours

Project Management Professional (PMP), Online Course

. Studying for PMP Exam (Anticipated examination date - Mid 2013)

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