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Project Manager Customer Service

Location:
Cleveland, OH
Posted:
July 11, 2013

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Resume:

Libby Iskandar **** Nicole Lane, Olmsted Falls, OH 44138

216-***-**** ab9iip@r.postjobfree.com

Profile

Results-driven leader seeks to contribute dynamic management, team building, and interpersonal skills

to a health, safety and environmental group as a key staff member.

Proactive leader who successfully recruits, trains/develops, mentors, and leads top-performing team

committed to providing superior service

Excels at interacting with broad populations including senior management, sales and customer service

staff as well as clients, external contractors and regulatory agencies.

Professional Experience

Ferro Corporation - Independence, Ohio 2/2011 - Present

Global Product Compliance Manager/EHS Business Process Architect

Developed objectives, goals and strategies for implementing a global solution for complying with GHS

for all company products.

Manages MSDS Authors US, Europe and Asia in the completion of new and revised MSDS for over

75,000 products in 26 different languages and multiple country formats.

Completes continuous reviews and impact analysis of global regulations for compliance with health,

safety and environmental laws affecting import and export of products, MSDS, transportation and

labeling requirements.

Successfully lead business side on the design and implementation of an SAP EH&S solution for MSDS

authoring, Global Label Management and Dangerous Goods Management implemented at all Ferro

sites in EU region. System was scaled and designed for future implementation in all regions where the

company does business.

Preparation of training materials for global implementation of SAP EH&S using uPerform in conjunction

with ARIS flow maps to work in unison with SAP Help.

Represent Ferro’s interests on American Chemistry Council RAIN and GHS committees. Develop and

communicate company response to emerging global regulatory legislation.

Develop strategies with Global and Regional Product Stewardship for product formulation changes to

comply with changing regulations.

Ferro Corporation - Independence, Ohio 7/2010 - 1/2011

Product Compliance Specialist – Contractor

Verification of chemical formulations for production of Material Safety Data Sheets (MSDS).

Authoring and review of new MSDS for compliance with health, safety and environmental regulations, as

well as DOT and labeling requirements.

Testing of data reliability of over 1700 MSDS during plant conversion to WERCs, as well as completing

more than 500 MSDS over a four month period.

Preparation and review of EU GHS compliant Safety Data Sheets for shipments to Europe.

Prepared MSDS Authoring in WERCs Training Manual and subsequent new author training.

Completion of over 200 EU REACH notifications.

Manual and subsequent new author training.

Completion of over 200 REACH notifications.

Meyers Engineering, LLC. - Mobile, Alabama 06/2010

Safety Monitor - Contractor

Resume of Libby A. Iskandar

Provide safety oversight of teams on land and on water during the cleanup of weathered crude oil in the

Gulf of Mexico including appropriate use of PPE and prevention of heat stress

Resume of Libby A. Iskandar

ATC Associates, Inc. - Brecksville, Ohio 02/2007-04/2009

Project Manager/Hydrogeologist/ Branch Safety Officer

Project management duties for a portfolio of over 50 sites for a major petroleum retailer

Management of budgets, subcontractors, suppliers, and field staff as part of site investigations.

Plan in-depth and detailed Site Investigations, prepare Tier 1 Site Investigation and Tier 2 risk based

evaluation reports. Prepare corrective action plans

Perform branch safety audits and preparation of health and safety plans for construction sites.

Implementation and tracking of corporate Behavior Based Observation system for improvement of safety

within the branch by focusing on potential hazards and near-miss incident evaluations.

Safety-Kleen Systems, Inc. - Brunswick, Ohio 08/2006-02/2007

Market Sales Specialist

Analyzed and reviewed customer safety and environmental needs, including Hazard Communication

and OSHA compliance, to provide customized solutions.

Groundwater & Environmental Services, Inc. - Chicago, Illinois 04/2003-06/2004

Staff Hydrogeologist

Project management of a portfolio of over 30 projects for major petroleum retailers.

Perform Phase I and II Site Investigations, Risk Based Corrective Action and prepare reports.

Gemini Geotechnical, Inc. - Middleburg Heights, Ohio 1998

Regional Business Development Representative

New business development for New Hampshire environmental engineering/geotechnical firm.

Phase I and II Site Assessments.

Safety Officer at Voluntary Action Plan sites during remediation phase of lead contamination project

BJAAM Environmental, Inc. - Canal Fulton, Ohio 1995-1998

Project Manager/Senior Environmental Geologist/Sales

Maintained full accountability for overseeing all aspects of Phase I and II site investigations.

Perform in-depth, detailed Site Investigations and prepare Risk Based Corrective Action activities.

Independent Consultant - Akron, Ohio 1995

Project Manager/Senior Environmental Geologist

Perform in-depth and detailed safety and environmental Site Evaluations for OSHA and EPA compliance

at large industrial and manufacturing facilities including USS/KOBE Steel, and Reuther Mold and

Manufacturing.

MHC Environmental, Inc. - Twinsburg, Ohio 1994-1995

Remediation Supervisor/Senior Environmental Geologist

Supervision of field staff in completion of site investigation and emergency spill response activities

Ohio Bureau of Underground Storage Tank Regulation - Twinsburg, Ohio 1992-1994

Environmental Supervisor

Supervised staff of geologists, biologist and engineers in the enforcement of Ohio laws regarding leaking

underground storage tanks (OAC 1301:7-9-13).

Served on joint government and industry committee to revise Ohio UST requirements. Chaired

subcommittee to develop Ohio BUSTR's Site Feature Scoring System to streamline site reviews.

Reviewed remedial investigations, monitoring plans and remedial activities.

Reviewed sites for compliance with regulations and referred for enforcement action with the AG.

Shell Oil Company - Dayton, Ohio 1989-1992

Health, Safety & Environmental Representative

Completed annual compliance audits for over 800 retail service stations with regards to federal, state

and local health, safety and environmental issues including OSHA and EPA requirements.

Coordinated outside consultants assigned to remedial investigations and cleanups and associated

budget of $3.2 million. Reduced budget by 30% from $3.2 Million to $2.1 million.

Prepared and submitted leaking underground storage tank trust fund applications (PUSTRCB) and

tracked payments. Assisted real estate division in property acquisitions and sales.

Managed hazardous waste permitting and disposal. Administered POTW compliance program.

Responsible for training of marketing and service station personnel on Safety, Health and Environmental

Issues.

Education

University of Pittsburgh at Bradford - Bradford, Pennsylvania

Bachelor of Science in Geology

Professional Training

Marine Spill Response -Mississippi Canyon 252 Incident (Gulf of Mexico), June 2010

OSHA/HAZWOPER Refresher Course (8-hour), 2/2013

OSHA/Hazardous Materials for Treatment, Storage and Disposal Facilities (24-hour), 2006

OSHA/HAZWOPER Site Supervisor (8-hour), GES, Inc., Aurora, Illinois, 2004

OSHA/Hazardous Waste Operations and Emergency Response (40-hour), USEPA, Cincinnati, Ohio, 1992

Total Quality Management, Shell Oil Company, Houston, Texas, 1990

Professional Certifications

Certified Professional Geologist #9559, American Institute of Professional Geologist, 1994

Registered Professional Geologist, Commonwealth of Pennsylvania, 1995



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