J. ADAM VINING

**** ******** *********, **. **

Jacksonville, Florida 32207

904-***-****

E-mail: ab9i2g@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

• A skilled Business Operations professional with a Master of Business Administration (MBA), plus an

Honors Graduate (Summa cum laude) of a Bachelor of Science degree program in Business

Administration/Economics.

• Over 6 years of hands-on experience in Process Management, Operations Management and Real Estate-

related business operations, with experience in managing the work flow of others, and conducting

business process and financial analysis through Executive Scorecard.

• Exceptional leadership and team building qualities, strong analytical and problem-solving abilities, and

well organized/detail oriented; excellent interpersonal and written communications skills.

• A flexible team player with a strong work ethic, and proficient in Microsoft Word, Excel, PowerPoint,

Access and Outlook applications, SharePoint, as well as industry-specific software such as Stata and

MiniTab in a Windows operating system.

EDUCATION

UNIVERSITY OF NORTH FLORIDA, Jacksonville, Florida

Master of Business Administration - Degree conferred April 2011

Bachelor of Science, Business Administration Minor: Economics

Honors graduate (Summa cum laude) - Degree conferred August 2009

EXPERIENCE

09/12 - LENDER PROCESSING SERVICES (LPS), Jacksonville, Florida

Present Project Manager – Financial Support

• Generate, analyze and interpret a wide variety of executive level reports on a

daily/weekly/quarterly basis.

• Work directly with unit managers and executives to identify opportunities to mitigate financial

and reputational risk within each business unit of the company.

• Prepare and analyze preliminary profit and loss reports.

• Developed and implemented databases and macros (SQL) used for business reconciliation and

billing validation.

• Complete time sensitive analysis, forecasts and other miscellaneous projects related to

operations.

• Responsible for seven business units with over $1,000,000 in monthly revenue.

• Initiated and implemented billing controls, reducing human error during the monthly billing

cycle.

• Worked with IT business analysts to systematically automate manual tasks, resulting in an

estimated $100,000 of annual FTE labor savings.

08/11 - LENDER PROCESSING SERVICES (LPS), Jacksonville, Florida

09/12 Customer Support and Operations – Team Lead

• Directed, motivated and lead a diverse workforce of 20+ associates, including FTEs, PTEs,

WAHs and Contractors.

• In a high-volume, deadline-driven environment, conducted extensive research to gather

information to respond to inquiries from attorneys and banking institutions; measured

effectiveness and efficiency via Executive Scorecard.

• Created and implemented new departmental procedures to enhance operational efficiency.

• Generated and analyzed complex, executive-level reports and documents (Excel spreadsheets),

ensuring accuracy, timeliness and overall quality assurance.

• Maintained effective liaison with Information Technology (IT) department, sending information

and referring to processes that require automation.

06/09 - FIRST MAN FINANCIAL COMPANY, Jacksonville, Florida

01/11 Investment Project Manager

• Performed wide variety of ad hoc projects for the president of this privately-owned financial and

realty company; conducted market research, permitting issues, and participated in the

management of an investment portfolio earning an average 18% annual return; attended college

classes studying for MBA.

• Initiated and managed the completion of multiple real estate investment projects, averaging a

50% return.

• Current acting mortgage servicer and property manager for several residential properties.

08/02 - PHH MORTGAGE CO., Jacksonville, Florida

08/06 Mortgage Associate

• While still attending high school and later, undergraduate studies for a Bachelor's degree,

performed wide range of general mortgage processing duties; audited loan package for

completeness and accuracy before delivery to the client; strong emphasis on customer service.

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