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Customer Service Sales

Location:
New York, NY
Posted:
July 09, 2013

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Resume:

Pamela Powell

** ******** ****

Stamford, CT ****2

Home: 203-***-****

Cell: 646-***-****

ab9h5u@r.postjobfree.com

www.linkedin.com/pampowell

OBJECTIVE: Seeking an operational and administrative position with an

established firm.

SUMMARY OF QUALIFICATIONS:

. Hands on professional with increasing responsibility in administration

and operations in small to large companies within e-discovery, digital

risk, legal, manufacturing and retail industries.

. Proficiency in maintaining databases, business performance analytics,

project management, office and asset management and managing

calendars.

. An innovative, energetic, proactive team member with the proven

ability to execute in a fast paced environment.

SKILLS: Excel, Word, Outlook, PowerPoint, SharePoint, Adobe, Blackberry,

Business Application Software

PROFESSIONAL EXPERIENCE

Stroz Friedberg LLC, Purchase, NY January

2012-May 2013

An international digital risk management and investigations firm.

Receptionist/ Administrative Assistant, E-Discovery Group

Responsible for operational/administrative functions related to office

operations, inventory, evidence, data and record management; supported

managerial staff.

. Maintained office and consumables inventory and remained below

allocated budget.

. Ensured that office equipment and facilities were in working order.

. Maintained Master Asset List and conducted annual inventory of office

assets.

. Using Excel created and issued business analytical reports-Billable v

Non-billable Activity, Overtime, Attendance, Production Volumes,

Supply Budget.

. Using Word coordinated and issued Monthly Executive Summary Report.

. Maintained database that recorded incoming data, client deliverables,

production, and hard drive inventory.

. Conducted monthly inventory of hard drives and internal office drives.

. Managed client property chain of evidence process and inventory.

. Played an integral role in a seamless office move, demonstrating

project management skills.

. Performed lead role in planning department events.

. Answered phones, ingoing/outgoing mail, greeted guests.

Venture Photography, Westport/Greenwich, CT, Ridgewood, NJ

July 2008-October 2011

An international high end custom photography studio providing art for the

home and office.

Assistant Manager/Receptionist

Managed the studio customer service, operations, and administration

functions. Reported to Area Director.

. Managed studio workflow to ensure optimum performance and customer

satisfaction

. Established and maintain studio's calendar including booking clients

for sessions, design consultations and collections as well as staff

schedule using Studio +.

. Using Excel created daily reports analyzing business trends, work in

progress, and staff performance.

. Provided operational support by maintaining supply inventory, upkeep

of studio facilities and vendor relationships.

. Managed petty cash, bank deposits, and reconciliation of accounts

payable/receivable using Excel and business software.

. Maintained studio database that contains client information, purchase

orders, invoices, and work in progress.

. Issued/coordinated administrative staff payroll, performance

evaluations, and training programs.

. Interacted with clients regarding delivery, quality, and delinquent

payments.

. Answered phone, distributed mail, greeted clients.

Scheduling Manager

Sales follow up and scheduled clients into the studio. Reported to Area

Director.

. Entered client information into the database.

. Called clients to schedule their photography sessions.

General Manager

Managed sales and operations of a $2.5 Million studio. Reported to Area

Director.

. Directed a team of nine consisting of photographers, sales, digital

artist, telesales, administration and customer service.

. Using Excel created monthly sales and daily business trends, staff

performance reports.

. Administered quarterly performance evaluations and pay roll.

. Conducted sales presentations.

Kellwood Company, New York, NY

September 1998-November 2006

A $2 Billion national apparel conglomerate, offering women's, men's and

children's apparel for the mid-upper tier market. Brands: Liz Claiborne,

Sag Harbor, Vince, David Meister

Halmode Apparel, Inc. New York, NY division of Kellwood Company

Vice President-Manufacturing Operations

Managed and executed product development, sourcing, operational and

manufacturing activities in order to optimize execution, delivery, and

improve gross margin. Reported to Vice President and COO.

. Handled all correspondence, reports, appointment calendar, expense

reports, scheduling and preparing meetings.

. Arranged all international and domestic travel for office staff.

Included: air, hotel, airport transfers, passports, visas, restaurant

reservations and appointment schedule.

. Implemented and maintained work in progress software that tracked

product from purchase order placement to manufacturing process to

product delivery, to identify supply chain problems on a timely basis.

. Managed in the United States a team of twelve consisting of import

coordinators, technical designers, and administrative assistant. In

China established and managed the patternmaking facility and staff of

60 responsible for administration, human resources, budget management,

pattern and sample making.

. Presented corporate quarterly reviews of manufacturing operations to

the Chairman/CEO, CFO and Treasurer of the Kellwood Company.

. Created seasonal cost analysis reports that reflected our gross margin

performance by division and supplier using Excel.

Kellwood Operating Services Division, a division of Kellwood Company

Vice President-Strategic Sourcing Asia

Coordinated and facilitated management of resources across 21 divisions of

a Men and Women's $2.1 billion company to maximize performance, delivery,

while improving cost of goods sold. Reported to CFO.

. Planned corporate meetings with sourcing executives and corporate

management both on and off site.

. Chaired project teams, issued monthly project reports, presented

results and recommendations to corporate, divisional and sourcing

executives.

. Executed new businesses processes that resulted by working with

divisions and suppliers.

Halmode Apparel, Inc. New York, NY division of Kellwood Company

Director of Imports

Coordinated sourcing and product development efforts among merchandising,

sales and overseas offices.

. Established product development, merchandising and production calendar

and accountabilities. Responsible for meeting the benchmarks

required.

. Negotiated prices, sourced factories, allocated orders, monitored work

in progress.

. Managed staff of six handling aspects of logistics, customs clearance,

letters of credit, and production.

Danskin, Inc., New York, NY

December 1993-September 1998

Women's and children's active wear specializing in performance product.

Director of Sourcing

Managed product from design through to delivery in the distribution center.

Reported to VP.

Education Pennsylvania State University University Park, PA.

B.S. Consumer Related Studies



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