PHILIP LEUNG

Cell: 647-***-****(E-mail: ab9gpi@r.postjobfree.com

CAREER OBJECTIVE

> Seeking for a challenging position in project management that will

utilise my project management and process management skills.

PROFILE

> 12 years of experience in project management and project governance with

proven track record of successful managing multiple large and complex

projects

> 10 years of application development

> Proven ability to deliver complex projects meeting business timelines and

goals

> Strong problem solving and analytical skills

> Experience in managing concurrent projects

> Experience in developing and improving SDLC methodologies

> Experience in ITIL processes

> Experience in quality assurance management

> Experience in IT audits

> Experience in eCommence

> Experience in SCRUM, Agile and Waterfall development methodologies

> PMP since 2002

PORFESSIONAL EXPERIENCE

Toyota Canada Inc September 2011 - March 2013

Manager, Governance and QA

PROJECT GOVERNANCE

> Developed PMLC (Project Management Life Cycle) process and Portfolio

Management Process (PMP)

> Established resource plan for all projects

> Managed SOX and IT audits

> Developed COBIT based IT policies for IT teams

> Developed and implemented project metrics measurement

> Prepared ePMO project dashboard

Trained project personnel for the PMLC

ITIL MANAGEMENT

Managed Change Management and Release Management processes according to

ITIL guideline

Managed the RFC (Request for Change) process in order to ensure the

success of the implementation of system changes

> Managed the release management process in order to synchronize multiple

project implementations without conflict

Toyota Canada Inc May 2001 - August 2011

Manager, Business Solutions

BUSINESS PLANNING

> Produced IT plans for Parts and Services departments in the annual

planning process, and the plan included budgetary and resource allocation

for the prioritized projects of the year.

> Produced system renewal plan for legacy systems resulting in launching of

multiple re-engineering projects

PROJECT MANAGEMENT

> Managed a group of projects ensuring all on time, on budget and within

scope

> Completed the full life cycle for application and infrastructure

projects, including initiation, planning, execution and closure.

o Identified opportunities and prepared the Business Opportunity

Statement (BOS-A3) in partnership with business units including

business justification (e.g. ROI, NPV) and high-level cost

estimate.

o Led the planning for projects including the building of WBS,

estimation, resource allocation, work scheduling, and issues and

risk identification.

o Worked close with Steering Committee, the project team and the

business to deliver the project to meet business objectives using

PMLC methodology

o Monitored the execution of the assigned tasks, and escalated and

resolved any conflicts arise.

o Conducted PIR (Post Implementation Review) to measure the success

of projects

> Managed communication across all levels from Steering Committee to

project team members

> Managed external vendors

> Ensured projects following standardised SDLC and ITIL processes

> Developed risk management plan; prepared risk strategies; executed the

risk mitigation plan to minimize risk

> Built coherent project teams by using coaching technique

> Project History:

Vehicle Logistics Management System (VLMS): Managed the $6M project with 20

analyst and developers to implement a new vehicle logistic system. The VLMS

processes 200,000+ vehicles annually across nationally. The system connects

with carriers via EDI and provides ETA and moving status of all vehicles.

Technologies: Java, IBM MQ, EDI and SOAP, XML

Extra Care Protection (ECP) System: Managed the $3M projects with 25

analysts and developers to upgrade the COBOL based legacy system into a

Java online system. The system assists 230 dealers to sell the ECP

contracts to Toyota customers. The new system helps dealer to improve the

sales cycle from days to minutes.

Technologies: Java, IBM Websphere,

Club Toyota website: Managed the $2M project with a team of 10 analyst and

developers to develop the new Club Toyota website. The Club Toyota website

serves 100,000+ Toyota users to do self-managing in viewing, managing and

updating their vehicle and user information. It also provides a self-served

credit application function. The system significantly enhances the customer

ownership experience.

Technologies: Java, IBM Websphere, XML, SOAP

Yard Management System: Managed the $2M project with 5 analyst and

developers to build the new system to manage Toronto and Montreal Vehicle

Processing Centres. The centre handles 100,000+ vehicles annually. The

system facilitates the centres to improve new business flow to handle

vehicle processing more efficiently.

Technologies: Java, COBOL, wireless network, wireless security, handheld

scanner and RFID.

Lexus website: Managed the $1.8M project with 10 persons team with internal

analysts and outsourced developers. Managed focus groups to gather

requirements. Ensued the outsourced development adhere to internal

development standard.

Technologies: Java, IBM Websphere, XML

Trigger System: Managed the $1.5M projects with 15 analysts and developers

to build a analytical tool for the Technical Services department to

identify the vehicle product problem earlier in the product life cycle. The

system provides early alerts of the product. The system had saved $4M

potential repair cost for the early problem identification.

Technologies: Cognos, ETL, Java,

Parts Warehouse System: Managed the $1M projects with 5 analysts and

testers to implement the upgraded warehouse system to handle ordering,

receiving, inventory control and dispatching of automotive parts in both

Toronto and Vancouver warehouses.

Technologies: Wireless network, wireless security, and handheld scanner.

Parts Portal: Managed the $300K projects with 10 analysts and developers to

provide a analytical system for Parts department to analysis the ordering

and delivery efficient.

Technologies: Cognos, ETL, Java.

Product Incident Report: Managed a $300K project with 6 analyst and

developers to build a new case management system for legal department. The

system processes the complaints and incident reports from various channels:

phone, media, dealers and others. The system monitors the progress and

resolution of the incidents.

Technologies: MS Sharepoint, Java, SSO

Electronic Dealer Reporting System: Managed the $250K project with 3

analyst and developers to build a dealer performance review system for 230

dealers across Canada. The challenge of this project was to gather agreed

performance standard among dealers (230 dealers). The requirements

gathering preparation required extensive and down to detail planning in

order to meet the development timeline. The project completed within 3

months, which met the project timeline.

Technologies: Java, MS Excel and Cognos, SSO,

SDLC Implementation Project: Managed the $50K project with 2 analysts to

create a formal SDLC process to project development team. The project

gathered and evaluated the best practices in the industry and customized

them to meet Toyota requirements.

Technologies: Lotus Notes, MS Excel, MS Visio

Toyota Canada Inc January 2000 - April 2001

Consultant, Retail Information Management System (RIMS)

APPLICATION DEVELOPMENT

> Rolled out the Dealer Management System (DMS) applications to 230 Toyota

and Lexus dealers across Canada

> Resolved any network and application problem related to the rollout

Canadian Pacific Railway April 1989 - December 1999

Senior System Specialist

APPLICATION DEVELOPMENT

> Gathered business requirements from business users

> Designed and developed various train management systems for the yard

masters and train control centre to manage the train reservation,

movement and yard management activities using C and Oracle SQL in the

platform of UNIX

> Planned, designed and created SAT/UAT test plans and test cases

> Coordinated the execution of testing and bug fixing

> System Development History

o Advanced Train Control System - An automatic train control system

guiding the movement of trains

o Train Message Centre - A message routing system to direct

messages from trains to provide train visibility and control

o Iron Highway - A yard reservation and management system for Yard

Manager to manage yard activities

Previous Professional Experience will be Available upon Request

EDUCATION

> LLB, University of London 2015

(Expected)

> Master of Business Administration, University of London 2009

> Post-grad Diploma of Economic Principle, University of London 2004

> Master of Science, University of Essex 1985

PROFESSIONAL DEVELOPMENT

> COBIT Foundation 2012

> Student member of CMA (Certified Management Accountant) 2011

> Program Management Professional Training 2009

> Leadership for Executive 2007

> Best Practices for the Multi-Project Manager 2005

> Project Management Professional (PMP) Certification 2002

> Strategic Planning 2001

COMPUTER SKILL

> Productivity - Word, MS Project, Power points, VISIO. MS Excel

> Development - C, UNIX, PL/SQL. JAVA, COGNOS, ETL, SOAP, XML HTML, Lotus

Notes, MQ, EDI

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