E ugene A. Stewa r t I I

*** **** * * ***

Kissimmee, F L 34759

M:407-***-**** email: ab9g54@r.postjobfree.com

OBJECT I VE: Career Changer

Transitioning from a labor intensive occupation to a technical workforce where I

have obtained the skills and t raining necessary to reenter the workforce as an IT

p rofessional. Seeking employment in a supportive role such as a help desk position,

or a t roubleshooter in the role of repairs.

SU M MARY OF QUAL I F ICAT IONS:

Experienced professional possessing excellent customer services skills and a

certificate of completion as a Microsoft Office Specialist.

Knowledgeable in areas of hardware and basic networking in addition to

configuration and operating systems.

Excellent communication skills with a pleasant and customer friendly demeanor

Proactive approach to problem solving and working independently with li t tle or

no suervision

KNOWLEDGE & SK I L LS:

A+ Essentia ls 2009/ A+ Pr actical Application (Certificate of Completion)

(CompTIA A+ 220-801)-knowledgeable in the fundamentals of computer technology,

i nstallation and configuration of PCs, laptops and related hardware, and basic

networking.

(CompTIA A+ 220-800)-2covers the skills required to install and configure PC

operating systems, as well as configuring common features (e.g. network

connectivity and email) for mobile operating systems Android and Apple iOS.

M icrosoft Office Specia l ist Certificate (MOS) M aster level ( Certificate of

Completion)

RE LAT I VE EXPER I E NCE:

F ield Service Engineer / Office Repai r Manager, Sunland

Chandler, Arizona

F ield Service Engineer, Megabite Fayetteville,

A rkansas

WORK H ISTORY:

Safety Team Member -Lowes Regional Distribution Center, Kissimmee, FL

08/05-02/12

Warehouse #1-Hughes Supply, Inc, Orlando, FL 02/04-

07/05

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