Renee Rein, COA

**** ********* ****** **. #*** . Charlotte, North Carolina 28226 .

Telephone: 330-***-**** . ab9dvm@r.postjobfree.com

Licensed and highly-experienced Ophthalmic Technician, offering key

credentials and strengths in medical support activities, cosmetology arts,

and patient care assistance. Skilled in the usage and sterilization of all

instruments; supports physicians in procedures, including Botox. Gathers

medical and ocular history; evaluates color vision, conducts pupil

assessments, and administers anesthetic or dilation drops. Maintains

effective patient flow. Mature and stable professional who excels during

complex conflicts; achieves optimal patient care results and satisfaction.

. Special & Visual Field Testing Skills

. Tonometry/Slit Lamp/Visual Acuity

. Leadership & Team Collaborations

. Medical Assisting/History Gathering

. Cosmetology Arts and Coordination

. Confidential Patient Charts Analysis

. Oculoplastics and Visual Field/OCT

. Quality Assurance/Refractometry

. MedFlow and Centricity Programs

PROFESSIONAL EXPERIENCE

Oculoplastics Cosmetic Coordinator

2010 to Present

Charlotte Eye Ear Nose & Throat, PA

Charlotte, North Carolina

Coordinate the Oculoplastics Cosmetic support activities for 20 to 40

patients on a daily basis; support the surgeon or physician during

procedures, sterilize and maintain instrumentation, and ensure quality

control and safety in the completion of procedures. Successfully generate

new business for the facility; drive growth through the development of

marketing practices and networking initiatives. Deliver world class patient

care and service; respond to inquiries, questions, complaints, or requests

and improve customer satisfaction rates.

* Provide medical care and treatment within the scope of established

policies; support administrative operations, perform triage, conduct key

evaluations, instill eye drops, and perform diagnostic testing

Certified Ophthalmic Technician

2009 to 2010

Northeast Ohio Eye Surgeons, Inc.

Kent and Stow, Ohio

Provided quality patient care and support within a fast-paced optical

environment; conducted diagnostic examinations, performed screening exams,

initiated interviews to gather medical histories, and coordinated the

clinical activities. Planned and coordinated daily workflow and prioritized

activities to facilitate patient flow throughout the facility. Responded to

inquiries, questions, or requests from patients; delivered optical

education and instruction and resolved conflicts; served as a direct

liaison between the physician and patient.

Certified Ophthalmic Technician

2005 to 2009

North Coast Ophthalmology

Fairview Park, Ohio

Worked closely with the physician and internal personnel to facilitate the

day-to-day care activities; led the initial screening process, gathered

history, and initiated complex diagnostic examinations to identify eye

conditions; performed color vision tests, pharmacological pupil tests,

tonometry, and tonography and determined pressure and pupil reaction.

Updated, maintained, and evaluated confidential patient charts; recorded

all reactions and complaints and input optimal testing data into electronic

medical records systems.

Certified Ophthalmic Technician

2003 to 2005

University Hospital Pediatric Ophthalmology

Cleveland, Ohio

Collaborated with cross-functional healthcare teams to provide quality care

and achieve optimal results for patients; maintained confidential patient

files, performed diagnostic examinations, and ensured compliance with all

regulations. Calibrated and maintained instruments, including lamps,

tonometers, lensometers, bio-microscopes, and keratometers; sterilized and

setup instruments for surgical procedures. Coordinated the flow of patients

to ensure timely and quality care; supported administrative staff in the

prioritization of tasks.

Receptionist / Optician / Pre-Testing

2002 to 2003

Andros Gagliani Eye Center

Strongsville, Ohio

Managed the day-to-day administrative activities of the eye center;

answered a high-volume of incoming phone calls on a multi-line system,

updated and maintained confidential patient files, produced reports and

correspondence, and facilitated the check-in and check-out of patients.

Gained independence in eye care operations; supported eye exam operations,

delivered quality patient support, and ensured successful execution of all

activities. Fostered a positive environment for patients and employees;

maintained efficiency.

Additional Professional Experience

* Stylist / Salon Manager, The Galleria of Hair Designers

* Independent Demonstrator, Trumbull County Schools

* Cosmetologist Manager, Hairgraphics, Incorporated

EDUCATION AND CREDENTIALS

Pre-Radiology / Optical / Ophthalmic Assisting Coursework: Completed Hands-

On Training / Education Programs

Cuyahoga Community College - Cleveland, Ohio - Completed Three Years of

Core Ophthalmic / Optical Coursework

Associate of Science degree with a major in Business Management Technology:

Business Administration Courses

Kent State University - Warren, Ohio - Associate of Science degree in

Business Management completed in 05/2001

Professional Certifications and Affiliations

* Certified Opthalmic Assistant, Active Licenses in North Carolina and Ohio

* Ohio Board of Opticians - Licensed Optician in the State of Ohio

* Managing Cosmetology / Cosmetic Arts Certification, North Carolina and

Ohio

* Cosmetology License in the State of North Carolina (Active License)

* Association of Technical Personnel in Ophthalmology (ATPO), Active Member

* Cardiopulmonary Resuscitation (CPR) Certification for Healthcare

Professionals

* Introduction to Computers, ABO License Review, International Trade Show

Training

Contact this candidate