NORA COLE

*** *******, *** *******, ** *****

501-***-**** and 501-***-****

EMPLOYMENT HISTORY

Transcriptionist

**** – present

Various companies, clinics, and hospitals. Duties have included maintaining a 24-48

hour turnaround of all job types (H&Ps, clinic notes, discharge summaries, radiology,

consultations, procedure notes, correspondence). Created personalized templates for

clinics to improve accuracy and consistency of reports, both in dictating and

transcribing. Proficient with Medrite, Word Perfect; DVIs, tapes, and computer

for voice. Have worked out of my home, in hospital, and in clinic settings and by

production, hourly, and contract pay scales.

• Regional Medical Lab, Tulsa, OK, November 2009 - present

Contract work doing the dermatological pathology cases.

• Genesis Cancer Center, Hot Springs, AR, August 2008 – April 2009

Contract work for overflow dictation of Timothy Webb, M.D., Fred Divers, M.D., and

Robert Muldoon, M.D.

• Digital Transcription Services, Oklahoma City, OK, 1997 to 2008

Various hospitals accounts, some clinics with all work types. Pay was based on

production (65 character line, no headers or footers.)

• Cancer Care Associates, Tulsa, OK, 1997-1998

In-house transcription department responsible for approximately 20 doctors' dictations

locally from 4 office locations, as well as numerous state-wide satellite locations.

• Self-employed, Tulsa, OK, 1996-1997

Contract work for Steven Buck, D.O., and Richard Staab, D.O., oncologists.

• Ranch Acres Internal Medicine Clinic, Tulsa, OK, 1994-1997

Organized and initiated working system for dictation and transcription of an 8-doctor

clinic. Set up specialized templates for each physician. Maintained and managed

dictation on computer system to maintain consistent work flow. Daily backup of

transcription.

• Saint Francis Hospital, Tulsa, Oklahoma, 1993-1994

In hospital transcription department, evening shift, with emphasis on completing H&Ps,

consultations.

Crown Products, Tulsa, OK

1991 -1994

Office manager/secretary/receptionist for small computer company.

Blue Cross Blue Shield of Oklahoma, Tulsa, OK

1983-1990

● Provider service representative. Implementation of PPO network. Responsible for

mailing of contracts, verification of all contract information and Input of all information

into computer system. Compilation, updating, editing, and mailing of PPO directories on

a yearly basis. Education of health care providers regarding payment issues, contract

responsibilities and stipulations.

● Member service representative. Direct accountability to the vice-president and

manager over claims. Researched inquiries from state health insurance commissioner

concerning BCBS denial of payment to subscribers.

● Claims processor.

● Data entry clerk, Medicare department.

EDUCATION

● Oral Roberts University, Tulsa OK, 1977-1981

Bachelor of Arts with double major in English Literature and Telecommunications.

● Tulsa Junior College, Tulsa, OK, 1992-1993

● Hope High School, Hope, AR, 1972-1976

References are available upon request.

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