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Medical Assistant Customer Service

Location:
Baltimore, MD, 21201
Posted:
June 12, 2013

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Resume:

Jessica E. Smith

*** ********* *** (H)

304-***-****

Kearneysville, WV 25430 ab9cwx@r.postjobfree.com

(C) 304-***-****

Summary

. Ability to work well independently or as an active team member to

reach company goals

. Committed to bring about real and practical results in people's lives

. Demonstrated skill in supervising an efficient, well-run department

Education

Associate of Applied Science in Medical Assistant

06/12

Program Accredited through the American Association of Medical Assistants

Kaplan University, Hagerstown, MD

. Overall GPA 3.00

Certificate - Medical Assistant

04/12

Program Accredited through the American Association of Medical Assistants

Kaplan University, Hagerstown, MD

. Overall GPA 3.45

Professional Skills

Injections (SC, ID, IM)

Histories and vital signs

EKGs

Blood finger sticks

Venipuncture

CLIA Waived Testing

HIPAA Guidelines

Billing and Coding

Medical Records

Referrals

Telephone Techniques

Scheduling Appointments

Externship Experience

Mountain View Family Practice

02/12-04/12

Medical Assistant Extern

. Performed back office duties including preparing patients for exam

. Prepared patient case files

. Completed insurance filing and necessary front office functions

Professional Experience

Cardiovascular Center of Hagerstown

06/12-Current

Medical Assistant

. Get patient vitals and information

. Preform EKG's, Place Holter Monitors on patients

. Inform the Doctor of anything new going on with patient and set the

mood

Stone Brook Inc. 09/11-01/12

Resident Care Giver

. Transfer clients to and from appointments and other events

. Assist clients with maintaining homes and preparing meals

. Ensure that clients take their medications and completed other

treatment programs

Pac Sun/Van Heusen Outlet, Leesburg, VA

04/11-09/11 - 06/08-10-09

Assistant Manager

. Performed opening and closing store party

. Completed weekly scheduling, payroll, and ensured sales goals were met

. Provided outstanding customer service at all times

Certifications

CPR & First Aid Certification

11/13



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