Robert Phillips

*-** **** *** *** **F

Long Island City, NY

Home: 905-***-****

ab9bf5@r.postjobfree.com

Summary

Top line executive of 20+ years as an Inspirational leader with exceptional

organizational skills developing Supply Chain & Operational Teams.

Responsible, industrious, decisive & energetic leader who exhibits

boundless energy & the ability to perform a number of roles simultaneously

while producing best in class results.

Ability to identify key factors that impact decisions by using integrative

thinking across all business channels within the Supply Chain.

Highly integrated with Finance/Information Technology /Regional team

building, implementing platforms with achievement of P & L cost deviations,

Freight Contracts, budgets, measuring gaps, saving, utilizing analytical

data, reports, trends,

Specialize in developing strategic platforms regarding customer service

metrics, systemic improvements, physical constraints inhibiting growth,

cultural shifts in the work place, and developing the skill set of the

leadership teams.

Elimination of internal/external process barriers with improved operational

& sales service levels, robust skill set in reducing expenses on the P & L,

developing teams in a cross functional environment which provides customer

satisfaction.

Networking throughout the globe with Distribution/IT/Logistics partners,

reviewing best in class opportunities for regional excellence (3Pl, Bricks

& Mortar facility locations, WM, TMS, ERP solutions, Air, Ocean, Parcel

service)

Skills

Dynamic and Energetic Operational Leadership P&L

and Operations Management Executive Leader for Startup, Restructure

Multi-Site Operations Management

IT Strategies, Solutions & Projects Production,

Throughput & Quality Improvement Internal & External Customer Relations

Superior Management Development

Labor Relations - Union/Non-Union Supply Chain

Management internal/external

Manhattan WMS Implementation integration with SAP & JDE ERP E-

commerce Set-up /Process Excellence

International - Domestic Distribution & Logistics Cost Savings Expertise

EXECUTIVE EXPERIENCE

Fresh Direct Long Island City, New York

9/2012 - present

Senior Vice President - Operations

Fresh Direct is the leading profitable online grocer in the U.S. with

customers in New York, New Jersey, Philadelphia and Connecticut. It is

known for its fresh-from-the-farm foods and brand-name groceries at

everyday low prices, all delivered to customers' doors.

Manufacturing/Distribution operating 24/7, processing orders within 24

hours for next day delivery.

Leading / developing 10 direct reports, indirectly 65 Management personnel

working within 13 departments scheduling weekly 1,300 hourly associates.

Producing 2 million packs per week with 300 delivery trucks dispatched

daily.

Accomplishments

. Executed Inbound Supply Chain model with use of SAP and WM.

. Improvement on Customer Metrics ( On Time delivery, Accuracy, Quality

)

. Redefining metrics for improved cost per order by utilizing scheduling

of labor programs, reduced overtime/turnover.

. Optimizing product selection, enhancing speed of inventory turn on

promotional items

. Streamlining system improvements for cost efficiencies throughout the

facility

. Reorganized order flow through the facility by internal expansion with

material handling equipment, creating physical structure changes

Crocs, Inc. Niwot, Colorado

10/2007 - 9/2012

SENIOR DIRECTOR OF DISTRIBUTION & LOGISTICS - The Americas

North American Facilities (Leon, Mexico; Toronto, Canada; Ontario,

California; San Juan, Puerto Rico)

South American Facility (Sao Paulo, Brazil)

Responsible for 24/7 multi-site Distribution operations totaling 2.4 M sq.

ft. Management of 34 exempt and 1000 + non-exempt associates, $140M

inventory with a 40K+ sku base. P&L accountability for a $65M budget.

Distribute over 1 million pairs/units of footwear, apparel per week with

multi- channel business units across North and South America. Reporting to

VP Global Distribution.

Accomplishments

. Hands on implementation regarding 30,000 pick slotting process

increasing service level to achieve 24 hour turn whilst reducing cost

per unit by 25%

. Implemented the modeling of Labor management (Daily Workload Plan)

with pay for performance programs, Charting of Service Levels within

Distribution Centers and Logistics teams.

. Project Manager/Setup greenfield Distribution/office site (500k sq.

ft.) in Ontario California from cradle to grave with site selection,

material handling equipment, hired management staff (8), hired hourly

staff (300) while relocating from current location.

. Designed Green field startup of facility is highly automated with

60,000 high bay pallet storage locations, 30,000 sku based

dynamic/static pick faces, value add printing at scan for customer

customization, Radio frequency scanning in all process', with 3 miles

of high speed conveyors

. Created program, process and controls with daily cycle counting

standards eliminating any physical inventories at year end (accuracy

by unit /location 99.6%)

. Project Leader for moving 750k square feet of Distribution space from

Denver to Ontario in 60 days without any service interruptions to

customers.

. Project Team Member for Global Ecommerce Start-up (Demand-

ware/JDE/Manhattan)

. Project Leader for organizing inbound deliveries (LTL, FedEx) for 165

Crocs owned Retail kiosk/stores.

. Project Leader on the implementation/utilization of Manhattan

Associates Warehouse Management system interfaced with JD Edwards E1

ERP, in Leon, Holland, China, Toronto, Ontario and Denver.

. Involvement in assisting with Inventory Turns from 1.5x annually to

current 4x towards target of 6x

. Partnered with 3PL partners throughout the setting up operations from

inbound, EDI interfacing, storage, processing, shipping, logistics

deliveries to retail and wholesale location

. Development of metrics dashboards with visibility on service levels,

quality, direct /indirect costs, inventory and facility utilization.

Mikasa -ARC International Charleston, South Carolina & Secaucus,

New Jersey 1997 - 10/2007

VICE PRESIDENT OF SUPPLY CHAIN

North America (United States, Canada)

Developed process for one number forecasting, while working with colleagues

in Finance, Marketing Manufacturing and Sales.

Utilizing SAP with Demand Solutions to provide Inventory Planners with open

to buy, placing orders with over 7 factories across the world.

SENIOR DIRECTOR OF DISTRIBUTION, WAREHOUSING & LOGISTICS

North American Facilities (Charleston, SC; Millville, NJ; Markham, Ontario,

Canada)

Developed leadership team(s) for 24/7 multi-site operations totaling 2.3 M

sq. ft. Management of 23 exempt and 1000+ non-exempt (union/non union)

associates, $120M inventory with an 80k+ sku base. P&L accountability for

a $28M budget. Distribute over 10,800 million units per week for world's

largest tabletop company with multi- channel business units across North

America. Setup delivery process-carrier network for daily/weekly inbound

shipments to support 175 Mikasa Retail /Outlet stores, Mikasa.com web site

and Department Stores in 52 states.

. Generated a 15% productivity improvement across all sites, while

increasing order processing to within 24 hours of order availability

. Put into practice new revitalized leadership with new concepts, so

recognition of performance can be documented and reviewed with

increased accountability; therefore enabling others towards obtaining

individual/team goals.

. Attained 99%+ fill rates on outbound shipments, working with

production schedules/sales forecasting demand.

. Facility setup with 80,000 unit-picking slots, 200,000 pallet

positions, Ecommerce, retail owned stores and wholesale accounts

across North America.

. Implemented unit picking program in a glassware manufacturing facility

to add new customers for sale increases for the company

. Generated +30% production improvement by rolling out a labor tracking

system (ProRep) with up to

additional 10% with the usage of a 3PL flex work force.

. Created new policies on how to respond to Vendor compliance programs,

. Utilize contracted unloading service, unloading allowance program, and

supply tracking programs

. Negotiated all National Freight contracts to encompass all sites ($14

M Annual Budget) using shared freight tariffs, resulting in a savings

of $1 M +

. Revitalized business practices in the operations in all sites to

evaluate labor cost efficiencies with proper work methods

. Generated a Direct labor savings of $1M+ through negotiations with two

3PL vendors to provide on site flex work force based on work volume

fluctuations

. Put into practice daily cycle count programs in all sites, improving

and maintaining Inventory accuracy of +99.7%

. Awarded by Modern Materials Handling Magazine - Best Distribution

Center in 1999 due to state of the art high automation with tilt tray

unit sortation, dynamic/static high velocity turn unit pick

operations.

. Hired and managed the teams in the set-up of a green field site with

closing and merging of 2 other Facilities into a highly automated

environment. (Secaucus, NJ / Long Beach, CA) High bay storage of

104,000 pallet locations.

. Hands- on utilization of Manhattan Associates Warehouse Management

system interfaced with Legacy, SAP ERP, Radio frequency, Tilt tray

sortation systems, and 13 miles of high speed conveyor,

. Provided labor savings of $2.5M+ over 5 years from previous operations

in New Jersey and California.

. Hired and trained new Operations staff to run day-to-day operations in

the Distribution Center.

. Designed and installed a just in time shipping method to 175 Mikasa

Retail stores with reduced freight costs.

Toys "R"

DISTRIBUTION CENTER OPERATIONS MANAGER Mt. Olive, NJ

1995-1997

DISTRIBUTION CENTER MANAGER OF PRODUCTIVITY Paramus, NJ

1993-1995

DISTRIBUTION CENTER MANAGER Five Distribution Centers

1984-1993

Accomplishments

. Accountable for opening a new state of the art highly automated

facility and guided operations in the consolidation process of 2

Distribution Centers nearby. (Secaucus/Port Elizabeth)

. Project Leader to implement Book R US 13 level high unit picking

module

. Prepared SOP's in the training of 600 associates on the utilization of

Radio frequency equipment in coordination with workflow on the

conveyor systems.

. Put into practice a productivity tracking system with 15% to 33%

annual productivity improvement.

. Created and put into practice planning programs to control expenses by

monitoring staff requirements

. Created and put into practice computer data analytical applications

using financial/quantitative data for cost reduction initiatives.

. Team member in the development of system design and capacity

utilization

. Revitalized work methods and procedures while maintaining efficiencies

. Put into practice productivity tracking system in collaboration with

Accenture (Arthur Anderson) and partnered in the development of

capital, payroll, and non-payroll budgets.

COMPUTER/ SYSTEM SKILLS

JD Edwards E1 ERP systems

Manhattan Associates - SCALE

Manhattan Associates - WMS System I -Series

Manhattan Associates - LMS Labor Management Pay for Performance Model

Manhattan Associates Slot It system

Manhattan Associates- WMS System Version 22R1 with Inbound/Storage/Wave

processing / Outbound modules Manhattan Associates - TMS system version

22R1 (Transportation Management System)

Teklogic and Symbol/Motorola- RF Systems with ring scanner vehicle mounts

and hand held units

Developed several in- house reports to track production, Charts and KPI's

PRO-REP- Labor Management Individual/Team Workload Tracking - Spalding

Software

SAP - Warehouse. Finance, Inventory Management, Materials Management and

Customer Service

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