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Manager Customer Service

Location:
Montgomery, AL, 36101
Posted:
June 10, 2013

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Resume:

Daniel K Butts

***** **** ******

Blountsville, AL United States 35031

205-***-****

ab9b89@r.postjobfree.com

OBJECTIVE

Searching for a career in shipping/receiving, production, manufacturing, cable installation,

warehouse position, food service, customer service, retail. $10/hr+ and possibility of insurance

preferred.

WORK EXPERIENCE

Jack's Family Restaurant, Blountsville, AL United States 10/2008 - 12/2010

Breakfast Manager, Assistant Manager

I started out as a biscuit maker and on the grill. I was encouraged to consider going into

management and became and Assistant Manager within 3 months of working at Jack's. I

trained in most areas of restaurant operations including all areas of food prep and shift

management. I was an Assistant Manager at 3 Jack's locations. Due to family obligations I had

to step down to Breakfast Manager after a few months. As a Breakfast Manager I was

responsible for opening the store with my coworkers, counting the safe and cash drawers, and

controlling food production based on time of day. I also was responsible for putting up freight at

least once a week. I was a Breakfast Manager for about a year and a half at 2 Jack's locations.

I thoroughly enjoyed providing a quality product for people and setting my personal expectations

above those required. I experienced negative treatment from some coworkers that resulted in

my resignation. I stayed at home to care for children and my ailing grandmother-in-law, now

deceased. I am open to positions in the food service industry provided there is a positive

environment.

My last supervisor was Betty Ward. Store Manager Blountsville 205-***-****

I also had 2 weeks training with Jack's Tech Support team.

Self-Employed, Oneonta, AL United States 04/2001 - 10/2007

Lawn Care Professional

Grounds keeping, landscaping, minor plumbing, electrical, carpentry, and masonry work.

Experienced with the following equipment: push mower, riding mower, zero-turn mower, bush

hog, weed trimmer/brush trimmer, walk-behind trimmer, edger, hand-held blower, back-pack

blower, chain saw, hedge trimmer, hand-held cultivator, sprayer, tree pruner/pole saw, loppers,

pressure washer

Customer Referrence: Steve Zaharias 256-***-****

Wal-mart, Oneonta, AL United States 04/1999 - 03/2001

Garden Center Associate

Forklift and scissor lift operation, loading product for customers, customer assistance, cashier,

inventory, care of live plants, receiving. My supervisor was Carey Moore, Garden Center

Manager.

I left this job to begin a lawn care business. Store ph#205-***-****

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Homes of Legend, Boaz, AL United States 06/2000 - 08/2000

In-line Plumber

I began working here as a 2nd job between semester of college while working at Wal-mart. As

an in-line plumber I assembled and installed water and drain line connections from fixtures

(kitchen and bathroom sinks, washing machines, etc.) to the main water and drain lines. I also

installed dishwashers, garbage disposals, toilets, and shower stalls. I often had to troubleshoot

problems with incorrect plumbing before I could preform my work. I aslo participated in a

monthly inventory. This job was very satisfying for me, as I like to work with my hands. My

supervisor was Marty Moone. I believe Homes of Legend is now out of business.

Recreation Department, City of Oneonta, Oneonta, AL United 04/1995 - 03/1999

States

Concessions Worker

I began working as a concessions worker at age 15. I worked seasonally at baseball, soccer,

and basketball games. My duties included cooking and preparing food such as popcorn,

nachos, hot dogs, peanuts, and hamburger. I was a cashier for concession transactions and all

admission for basketball games. I preformed janitorial duties in restrooms, kitchen, lobby, and

gymnasium. I left this position to begin working at Wal-mart. My supervisor was Paul Hazelrig,

director of recreation 205-***-****). Additional reference: David Elliot Owner Dakey and

Lamonde's Car Spa 205-***-****

EDUCATION

Oneonta High School Oneonta, AL 1995 - 1999

GPA: A+

I received an advanced diploma, scholarship to Snead State, and a Civitan Scholarship.

Classes included Latin, AP American history, government, Algebra II/Trigonometry, and

Chemistry I was a Student Assistant for 6 years and voted Most Talented. National Honors

Society, Who's Who, Science Club, Mu Alpha Theta, All-County and District honor bands.

Graduated Top 10 percent.

Snead State Community College Boaz, minor United States 1999 - 2001

none in Business, GPA: 3.2 GPA

I attended this institution on an academic scholarship. I completed basic classes including

Calculus, Biology, and Economics. I also completed Business Statistics and Business

Communications.

SKILLS

Serve Safe Certified

Shift Management

Kitchen Management

Some tech support training

Forklift experience

Receiving Experience

Experience making Plantation Blinds

Experience as temporary laborer for 2 contractors

Plumbing as in-line plumber in mobile homes

Grounds keeping - 6 years

Customer service

Strenuous labor/heavy lifting

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Additional References:

Steve Zaharias Former Customer 256-***-**** Businessman

Russell Murphree Friend 205-***-**** Pastor, School Bus Driver

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