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Customer Service High School

Location:
Fresno, CA
Posted:
June 04, 2013

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Resume:

-***** S. Rogers Lane

Fresno, CA *****

209-***-****

ab9ap3@r.postjobfree.com

Mai Kou Lee

To obtain a position that will enable me to utilize my strong organizational skills,

Objective

educational background, and ability to work well with people.

Summary of Qualifications

01/10 present

Hmong TV Network Fresno, CA 559-***-****

Position: Office Assistant

Description: handle large volume of customer check in/check out, see to resolution of customer

complaints, operate computerized switchboard, carry out all paperwork and manual billing, answer the

main telephone lines for incoming calls, deal with inquiries, use fax and e mail regularly. Ensure that a

welcoming, professional environment is maintained in the office area. Maintain supplies of publicity

material and replenish supplies.

6/09 05/12

Teriyaki Don Fresno, CA 559-***-****

Position: Cashier

Description: keep lobby well maintenance and organized, stock boxes and utensils,. Attend to day to

day problems and needs concerning equipments and food supplies, detect and ensure disposition of

spoiled or unattractive food. Balanced cash draw at close of shift.

4/10 6/10

La Coronita Fresno, CA 559-***-****

Position: Server

Description: customer service, seat customers, take orders, help keep area well cleaned and

Organized.

10/05 05/08

KL Market Merced, CA 209-***-****

Position: Sales Associate/Cook/Cashier

Description: review production schedule to determine food requirements including variety and quantity

of food for preparation and to assemble supplies and equipment needed for daily cooking activities.

Maintain clean work areas, utensils, and equipment. Attend to day to day problems and needs

concerning equipment and food supplies; detect and ensure disposition of spoiled or unattractive food,

defective supplies/equipment, and other unusual conditions. Handling all cash and credit card

transaction in department store environment. Balanced cash draw at close of shift. Frequently closed

store and secured building. Customer assistance.

10/06 12/06

Wal Mart Merced, CA

Position: Seasonal Cashier

Description: courteously greet customers, assist customers with purchases, and resolve customer needs

using professionalism and sensitivity; operate cash register, receive and dispense correct change, and

properly balance out cash register; stock shelves; and general housekeeping duties

08/03 10/05

Merced City School District Merced, CA

Position: Substitute Instructional Aide

Description: Assist in the educational and social development of pupils under the direction and

guidance of the head teacher. Provide support for individual students inside and outside the classroom

to enable them to fully participate in activities. Assist class teachers with maintaining student records.

Prepare and present displays of students’ work. Support class teachers in photocopying and other tasks

in order support teaching. Undertake other duties from time to time as the head teacher requires.

Education

Diploma in General Studies

Merced High School

Merced, CA

1999 2003

Pending AS in Business Accounting

Merced College

Merced, CA

Pending AS in Business Accouting

Fresno City College

Skills:

Bilingual: Hmong/English MS Office quick learner/visual learner

MS PowerPoint 10 key customer service skills

Multiple Tasks Multiple phone answering cash handling

60 wpm Organizational fax/copying

References:

Available upon request



Contact this candidate