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Customer Service Operator

Location:
Chambersburg, PA, 17201
Posted:
June 03, 2013

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Resume:

Lisa M Gamble

*** * ******** **

CHAMBERSBURG, PA 17201

Primary Phone: 717-***-****

E-mail: ab9ae7@r.postjobfree.com

WORK EXPERIENCE

LetterKenny Army Depot - Chambersburg, PA 05/09/2011 - 05/06/2013

Position Held: Material Handler

I am currently working in the Automated Storage and Retrieval System (ASRS) Department, Bldg.

370, on the Seers Inventory Management System. My duties sometimes consist of storage,

receiving, and retrieving parts for various departments as well as inventory management. It also

consists of trouble-shooting various problems such as lost items through research, problems with

the automated robots, and communication to several departments concerning their needs for

different projects. I have a government forklift license for the sit-down, stand-up (Raymond) and

diesel lifts. I also possess a Secret Clearance. Occasionally, I supervise up to 8 employees,

completing attendance, accountability and production reports.

Ingersoll- Rand/Volvo - Shippensburg, PA

02/02/2004 - 03/06/2009

Position Held: Assembler/Stock Clerk

Selecting orders, computer management, inventory management. I had to handle quality issues, as

well as customer service and vendors. I operated a stand-up lift, sit down lift, and diesel lift for

transporting large booms and sheets of steel throughout the shop floor. I also assembled Screeds

for Paving Machines, performing electrical work as well. I occasionally supervised by managing a

group of 10 employees.

08/08/2002 - 06/15/2003

Ingram Distribution Center - Chambersburg, PA

Position Held: Picker

I Picked orders for stores and for customers and prepared it for shipping. I sometimes had to

communicate with customers and vendors.

01/24/2002 - 06/12/2002

Kmart Regional Specialty Center - Chambersburg, PA

Position Held: Inventory Control Clerk

I maintained the warehouse inventory. Ensuring the data entered in the system was accurate

measurements and information. Also, I researched items that had been lost in the system. I

conducted cycle counts and ran queries on a daily basis making any corrections deemed necessary

to business needs and demands.

10/11/1996 - 10/13/2001

Food Lion Distribution Center - Greencastle, PA

Position Held: Inventory control /clerk/loader

I was inventory control clerk for 3 years for warehouse 2. My duties consisted of running queries,

and conducting daily cycle counts to ensure that the inventory would be as accurate as possible. I

sometimes had to get on a forklift to replenish locations that were low in stock. I was also

responsible for collecting out-dated material for disposable or loading onto a truck to be donated to

the local homeless shelter. I was perishable shipping clerk for 18 months, and I loaded trucks for

six months. I used the AS/400 Systems in performing various jobs/queries. I also performed daily

cycle counts using the AS/400 Systems.

EDUCATION

Basic Machine Operator issued by Penn State Mont Alto

05/11/2009 - 12/09/2011

Wilson College

Chambersburg, Pennsylvania

Associates Degree

Major: Computer Science Management Information System (MIS)

03/01/1988 - 09/01/1988

OIC

Philadelphia, Pennsylvania

Attained other Postsecondary or Certification

Major: Data Entry Operator

09/07/1977 - 06/01/1981

John W. Hallahan

Philadelphia, Pennsylvania

Attained High School Diploma

Major: General Studies

SKILLS AND ABILITIES

Forklift operator/stock picker operator

I am experienced on a stand-up forklift, a sit-down forklift (hyster/Raymond), and a diesel lift. I

currently have a "Secret" Clearance as well.

Computer operator

In my capacity as an inventory control clerk, it was my responsibility to run several queries and

programs on the computer a day. The system that was used was the AS400 Series. I have

knowledge of Microsoft Office Suite (Word, PowerPoint, Excel, and Access). In my educational

training, we created databases using Access, and created spreadsheets using Excel.

Typing/Secretarial

My responsibilities consisted of typing, filing, organizing benefits/events, reservations, working with

various computer programs, answering phones, scheduling appointments/meetings, and Xeroxing .

United States Postal Worker

As a part-time postal worker, my responsibilities consisted of sorting and delivering mail as well as

packages. I was also responsible for selling stamps and money orders while out on my route. I dealt

with the public on a continuous basis as a rural carrier associate.

CERTIFICATIONS AND LICENSES

Data Entry Operator issued by OIC

Lean 101 6S Training at Letterkenny Army Depot

Certificate of Recognition issued by Kmart Regional Specialty

Certificate of Recognition for my involvement in the Peer Review Implementation Team.

CPR Certified

References Available Upon Request



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