QUALIFICATIONS

. PMI certified Project Manager and Certified Marketing Analyst with

advanced MS Office skills and an "Exceeds Expectations" work ethic.

. Proven ability to quickly become a key contributor in new environments.

. Meticulous analytical, organizational, communication, facilitation, and

presentation skills.

. Twenty plus years of diverse, award-winning experience.

CORE COMPETENCIES/ABILITY

. MS Excel/Advanced . MS Outlook/Advanced . User

Training/Advanced

. MS Word/Advanced . Project . Eclipse/Advanced

Management/Advanced

. MS . Process . AS400/Advanced

PowerPoint/Advanced definition/Advanced

. MS . Data Analysis/Advanced . QuickBase/Advanced

Access/Intermediate

EMPLOYMENT HISTORY (most recent)

Haines, Jones & Cadbury, Bentonville, AR Contract Administrator

7/11 - 4/13

. Responsible for loss prevention due to errors and omissions on Purchase

Orders and Change Orders, coordinating approval of document alterations,

dispersal of approved documents, updating QuickBase, and submitting job

reports.

. Defined and developed the criteria for the new Contractor Administrator

position.

. Recommended numerous enhancements to QuickBase to help track the PO

review progress.

. Centralized the responsibility of returning signed POs which

substantially improved document delivery time, reduced CSR workload and

significantly reduced late payments and collections due to missing signed

documents.

. Approximately 60% of POs are turned around within one day, with the

remaining 40% requiring additional contractor action.

Haines, Jones & Cadbury, Bentonville, AR Credit Assistant 6/09 - 7/11

. Responsible for various credit functions including processing credit

applications and inquiries, setting up new customers and jobs, reviewing

POs and daily AR deposit. Also responsible for processing lien waivers,

customer support, monthly payment reminders, routine maintenance, and PC

116 and 154 collection calls.

. Beat the learning curve, proclaimed "best assistant ever" by Gordon Long

after only two months.

. Improved and streamlined every job function where possible.

Staffmark, Bentonville, AR Office Temp 8/08 - 6/09

. Utilized my MS Office expertise to successfully adapt to different

environments and challenges following the economic downturn in the Real

Estate market while continuing my education.

Wal-Mart (Temp Services), Bentonville, AR Program Manager 1/08 - 8/08

. Defined and implemented processes to manage the nation-wide store

sidewalk power-washing program and provided ongoing customer service to

stores and power-wash contractors.

. Suggested and created Excel templates to expedite monthly program metrics

reporting.

. Built MS Access applications for archiving and querying Industrial Health

Report data.

Coldwell Banker Faucette Real Estate, Rogers, AR Realtor 3/04 - 6/08

. Leveraged my diverse business analysis and computer skills to develop

comprehensive marketing plans and materials that enabled me to be the top

new agent in my office for 2004, and continue to be a top producer.

Hallmark Homes, Bentonville, AR Project Manager 6/02 - 2/03

. With no construction or real estate experience, adapted my problem

solving and project management skills to successfully manage all aspects

of new home construction and sales.

VISA International, Foster City, CA Software Development Project

Manager 4/98 - 12/01

. Received award for successfully leading $1.4 million matrix managed

project to create a prototype message switching system designed to allow

Visa to begin to migrate from their aging legacy mainframe system to a new

state of the art system that was portable and scalable.

. Saved Visa $65K by leading my own project planning workshops while other

project managers continued using outside vendors at $13K per session.

Tailored curriculum to be project specific, cutting sessions from 3 to 2

days. Received positive feedback about tailored sessions.

. As part of a new Project Management Office (PMO) centric organization,

developed tools and procedures outlining project communications, planning,

management, and status reporting which were emulated by the PMO and other

project managers.

CONSULTING

VISA International, Foster City, CA Software Engineer Consultant

9/96 - 4/98

. Re-engineered ultra-high speed high-performance database applications to

function efficiently in a loosely coupled environment to allow scalability

during peak periods.

British Airways, London, England Software Engineer Consultant 7/95 -

8/96

. Assisted in retro-fit of British Airway's reservation system being

purchased by Qantas Airlines.

Westin Hotels and Resorts, Seattle, WA Software Engineer Consultant

2/93 - 6/95

. Led Westin's largest and most ambitious project to date to implement a

new dynamic rates package that exceeded user expectations.

. Liaised with users to analyze, create and review business requirements

and design.

. As Project Manager, led the design and development teams and coded

multiple applications.

. Created and managed beta test, training, and roll-out plans.

. Authored training materials, conducted user training and led reservation

managers through product roll-out.

. Suggested and implemented numerous enhancements that made reservation

system easier to use.

CONTINUING EDUCATION

NWACC, Bentonville, AR 9/07 - 5/08

Marketing Analyst Certification Program, GPA: 4.0

Curriculum: Advanced EXCEL, ACCESS, Retail Fundamentals, Business

Communications, Merchandising and Data Analysis. Was told that I produced

the best sales presentation in the 7 year history of the program.

Visa International, Foster City, CA 9/99

PMI (Project Management Institute) Certification Program

Contact this candidate