Customer Service Administrative Assistant
Resume:
Sarah Ann Whitehead
ab99dt@r.postjobfree.com
October 17, 2013
Bartlesville, OK
Re: Administrative Assistant
To Whom It May Concern:
You need a sharp full time administrative assistant with great attention to detail and
excellent skills. My education and training make me an ideal candidate for this position.
My experience and my education have given me the expertise needed for this position.
My educational and career background has prepared me for this role. In particular, I
have fifteen years of experience working in a research and development library and my
study of social science with a minor in psychology along with my retail/customer service
experience have given me a solid background so that I can perform duties that are
expected in this role. I am eager to contribute my enthusiasm and up-to-date skills to
your team. I have a CDL, a CPR card, and I have passed an OSBI background check.
My resume will give you a greater understanding of my qualifications for this exciting
opportunity. I would greatly appreciate the opportunity to work with and learn from you
and your talented team. I look forward to speaking with you soon. I will await your
response.
Sincerely,
Sarah Whitehead
SARAH A. WHITEHEAD
Email: ab99dt@r.postjobfree.com
I graduated from Rogers State University in May 2013 with a bachelor’s degree. I have
a Sociology major with a Soc. Opt. and a minor in Psychology. I am currently employed
by J.D. Young contract to Phillips 66 in Bartlesville, OK. I work in the Research and
Development Library and I have been employed by them for 15 of the 17 years I have
been with J.D. Young.
WORK EXPERIENCE:
September 1996 to present:
J. D. Young, Tulsa, OK, contract to Phillips66, Bartlesville, OK.
Job title: Administrative clerk, librarian, camera Operator, and courier.
Document Conversion duties: Preparing and microfilming documents; driving the
courier route for documents and film delivery; and being farmed out to different
areas to fill positions needed by Phillips 66 and ConocoPhillips. Administrative
clerical duties include: Filing, indexing new unit, lease and well information, and
checking in and out files to company patrons. Librarian duties include: Attending
to Phillips 66 and ConocoPhillips Research and Development patron’s needs for
research information, checking in and out books and videos, aiding patron with
searching the library’s catalog system, updating records, and maintaining the
company’s scientific journal database. Duties also include Research and
Development report research, checking in and out reports and lab notebooks,
taking requests, and issuing new lab notebooks. I am proficient with MicroSoft
Word, Excel and PowerPoint. I am familiar with library websites (ScienceDirect,
Wiley, WorldCat, and university websites).
July 1984 to October 2006:
Dillard’s Department Store, Washington Park Mall, Bartlesville, OK 74006, 918-
335-3300.
Positions: Head auditor/Customer Service associate and sales associate.
Duties: Overseeing daily audit of all registers, reporting to Division Auditor, taking
payments, drawing up contracts, reviewing accounts, customer complaints,
shipping merchandise, and gift wrap. Sales associate duties included: Customer
service, opening and closing registers, stocking floor merchandise, and yearly
inventory.
April 1990 to April 1994:
Ogden, Tulsa, Oklahoma: Contract to Phillips 66 Transportation Center,
Bartlesville, OK 74004.
Job title: Part-time limo driver/ full-time shop utility person.
Duties included: Driving company limo and/or the MCI bus to and from the Tulsa
airport; driving the company’s Research and Development bus; making special
drives; working in the shop doing maintenance on all company vehicles and
detailing turn-in vehicles from the field. Extra duties were filing and substituting
for the front desk receptionist. Job ended due to company cut-backs and
dismissal of all contract personnel.
October 1984 to August 1987:
Milo’s Fashion Footwear, 308 Johnstone, Bartlesville, OK.
Job title: Sales associate.
Duties included: Floor sales, opening and closing registers, inventory, and
transport of cash bags to bank depository.
Job ended due to relocating to Missouri.
October 1973 to November 1983:
Cobalt Boats, 1101 Illinois, Neodesha, KS 66757.
Job title: Lead-person.
Duties included: Knowledge of all stages of assembling fiberglass boats;
experience in the industry’s upholstery department; I was one of four inspectors
for the entire plant; I gained lead experience in the company’s shipping
department; I performed current and obsolete warehouse inventories; and I
contributed knowledge and skills by trouble-shooting for the customer service
department. The job ended due to my relocating back to my home state,
Oklahoma.
College: Rogers State University. I graduated in May 2013.
Internships: I completed my first internship at the Lighthouse Outreach which is a
homeless shelter in Bartlesville, Oklahoma. I enjoyed working with the homeless and
found the experience to be beneficial when I worked my second internship.
I completed my second internship at the Washington County Drug Court. I was
supervised by Karen Wood and I feel I learned much from this internship. I became
familiar with doing assessments and orientations of candidates applying for the drug
court program. This internship was beneficial to me because I met a diverse population.
I accompanied Ms. Wood on house searches and became familiar with the clientele and
their lifestyles.
Additional comments: I feel my experience along with my professionalism lends much
to my credentials for this position. I am a Cherokee tribe member.
References:
Kay Bales
506 S. Moore Ave.
Dewey, OK 74029
Dee Dee Puckett
3305 Wayside Dr.
Bartlesville, OK 74006
Sheila Jones
400 S. Fenway
Bartlesville, OK 74006
Contact this candidate