Kathy Wallace

Cell: 719-***-****

ab97fp@r.postjobfree.com

ab97fp@r.postjobfree.com

www.linkedin.com/pub/kathy-wallace/3a/9a8/941/

Summary

Over fifteen years experience in management and seven in human resources,

as well as a Master's Degree and two Bachelor's Degrees, have provided

extensive skills, knowledge and abilities in leadership, human capital,

organizational excellence, employee development, and the capability to

learn new software amazingly fast

Highlights

* Strong recruitment skills: cold-calls, job fairs, mass emails *

Efficient hiring to meet marketing efforts

* Employee handbook and policy development

* Benefits administrator - PTO, LOA's, Medical

* Effective employee relations

* Payroll experience - ADP

* Successful communication of policies/procedures

* Employment law knowledge: ADA, FLSA, EEO,

* Over twenty years in training: Excellent organization

ACA, COBRA, HIPAA, JCAHO

development knowledge * Extensive Profit/Loss

experience: Budgeting

Accomplishments

Management:

. Reduced turnover to almost 0% through effective leaderships skills:

Promoted 15 employees in five years

. Increased profits each year through cost reduction measures

. Successfully operated a $20M store for two months while Manager on LOA

. Effectively recruited and trained holiday staff for $20M store,

doubling the number of employees

. Promoted several times within each retail company

Human Resources:

. Detailed personnel file audits for all health care companies, leading

to positive state surveys for the HR department

. Successful recruitment of clinical and non-clinical staff, resulting

in the elimination of agency employees

. Successful on-boarding of approximately sixty new staff during a two-

month period, meeting the needs of the marketing efforts

. Efficiently managed all benefit plans and Open Enrollments - including

entering all changes, additions or deletions - leading to increased

participation in both medical and 401K plans

. Effectively supported the performance management systems of all

companies, ensuring that evaluations were timely, fair and accurate

. Developed job descriptions, performance evaluations, orientation and

new hire paperwork for home care agency

Experience

Human Resources Consultant

. Rocky Mountain Franchise Owner's Association

August 2013

Recently hired by RMFOA to present information on Immigration

Compliance, Record Retention, State

New Hire Reporting, Wage/Hour Compliance, and How to Avoid

Unemployment

. D.C. Wallace d.b.a. 7-Eleven

January

2009 - Present

Completed personnel file audit; implemented Colorado Affirmation;

developed Vacation Policy

Human Resources Generalist

May 2009 - September 2011

Aspire Home Care

After being promoted twice from the Staffing Department, took over the

Generalist position after it had been vacant for three months. Before the

branch closed, accomplished the following:

. Organized the department and filing, which had not been done in over

eighteen months: developed efficient filing system that met all

company, state and JCAHO regulations

. Provided an atmosphere of trust and honesty during a difficult merger;

the branch had seven Administrators in just two years

. Successfully represented the company during all unemployment claims,

reducing the UI rate for the company

. Effectively updated all employees on policy, benefit, and compensation

changes, resulting in more standardized wages and better informed

staff

Tutor

February 2009 - May 2009

Cherry Creek School, I-Team Ranch

Temporary position working with a junior for the spring semester tutoring

him in English and Math: Student graduated May 2010

Human Resources Generalist

December 2007 -

February 2009

Glen Ayr Health Center

Responsible for all Generalist duties for a long-term care center, and

achieved the following before leaving the company:

. Supervised Safety Committee; conducting monthly meetings and evaluations,

leading to fewer workman's

compensation claims

. Attended several training sessions through Mountain States Employer's

Council, increasing knowledge in several areas, especially workplace

investigations

. Performed an in-depth I-9 audit which revealed that some employees had

used false documents

Human Resources Coordinator

December 2006 - September

2007

Active Living Home Care

The first HR job in fifteen years led to the development of the company in

several key areas. Promoted from HR Clerk (hourly) to the Coordinator

position (salary), was instrumental in the following before the job was

eliminated:

. Developed several employee policies, and made updates to the Employee

Handbook as necessary

. Created a more effective orientation and new hire paperwork, leading

to better trained employees

. Accomplished first I-9 audit, including the implementation of the

Colorado Affirmation

. Worked closely with Mountain States Employer's Council on workman's

compensation and unemployment

Store Manager/Assistant Manager

September 1997 - October

2006

Barnes &Noble, Inc.

After four years as an Assistant Manager in increasingly higher volume

stores, promoted to Manager of $6M B&N store. Reached the ensuing before

leaving to re-pursue HR Career:

. Extensive management experience, but also continued many HR functions

such as recruitment, orientation, file management, benefit and

compensation administration, and performance management.

. Received a 4/5 on last review, and earned quarterly bonus regularly

Field Consultant/Store Manager/HR Clerk/Store Clerk

July 1983 - October 1997

7-Eleven

Starting in high school and working through college as a Store Clerk, was

promoted to HR Clerk June 1989 through August 1992, and was then promoted

to Field Consultant Trainee. Reached the subsequent goals in HR:

. Established benefit presentation for orientation, doubling

participation in the medical and 401K plans

. Initiated improvements in the Targeted Jobs Tax Credit, which

increased the tax credit for the company by 60%

. Effectively operated two markets (1000 employees) while training the

new HR Clerk

. Developed manual for operation managers to help with employee data

retrieval on HRIS system

. Earned 5/5 on last three evaluations

Education

Master's Degree in Organizational Leadership

Graduation May

2013

Emphasis in HR: GPA 3.98, graduated with Honors, Certificate in Strategic

HR Integration 8/2012

Bachelor's Degree in Management

Graduation May 1996

Emphasis in HR, GPA 3.75, National Dean's List ('93-'94) and Colorado

Scholar Scholarship ('95)

Bachelor's Degree in Psychology

Graduation December 1988

Included Internship at the City of Ft. Collins - salary surveys and

organized Senior Shopping Spree

Additional Training

SHRM: EEO and Diversity MSEC: Workplace Investigations CHCA: Safety

Implications and Immigration Compliance Mather's Life Ways: Disaster

Preparedness (P.R.E.P.A.R.E.)

Volunteer Work

Monument Library (CSPD)

March

2013 - Current

Military Veteran's Employment Expo (MVEE)

May 2013

Cherry Creek School District I-Team Estate

September 2001

Additional Skills

Intermediate to advanced skills MS applications, Windows 8.0; Type 50 wpm;

10-key; Office equipment; ADP payroll

Interests

Volleyball (same recreational league for 22 years);

Camping/Fishing/Boating; Yoga; Reading; Learning

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