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Customer Service Representative

Location:
Calgary, AB, Canada
Salary:
35,000
Posted:
October 15, 2013

Contact this candidate

Resume:

Andrea Peters

**** ** *** **

Calgary, AB T*Y *J*

(Home) 403-***-**** ab97ek@r.postjobfree.com

Objective: To obtain full time employment while expanding my experiences

in the work force. I welcome new challenges and I am eager to

learn new skills.

Experience:

groupSource November 7, 2011 to August 12, 2013

Administrator in document management. My main duties were

filing of all administrative documents, creating new file

folders, opening and sorting all incoming mail and responsible

for all outgoing Canada Post mail. I was main reception for

eleven months. My main duties were answering all phone calls,

transferring calls, opening and sorting all incoming mail,

sending out couriers and worked on projects that managers and

VP's gave me. I also trained reception relief.

ATCO Gas June 1, 2011 to November 4, 2011

(Casual Employment)

Mail room clerk as administrative support. I was responsible

for the sorting and distribution of inter-office mail and

employee notices, receiving outside mail and parcels and

bringing down the mail bags and parcels to the loading dock at

the end of the day.

Crown Optical November 2007 - September 2008

August 2011 - November 30, 2011

Customer service representative. I was responsible for handling

sales transactions, the care and cleanliness of the store. I

was brought back to help out the store due to a staff shortage.

Soft Moc January 2011 to August 2011

Sales associate and customer service representative. I am

responsible for handling transactions, the care and cleanliness

of the store.

ATCO Gas May 2010 - August 2010

Graphics department for their Sons and Daughters summer work

program.

Art Visions October 2008 - July 2010

Custom framer and customer service representative. I was

responsible for handling transactions, the care of the artwork and the

cleanliness of the store.

Subway July 2005 - February 2008

Sandwich Artist. I was responsible for handling transactions,

the care and cleanliness of the store and the preparation

of the food.

Education -Bow Valley College for Interior Decorating and Merchandising,

Sept 2009 to April 2011.

-Received College Diploma

-Crescent Heights Senior High School, Sept 2005 to 2008.

-Received High School Diploma.

Skills -AutoCAD 2010, 2011.

-Google Sketch Up.

-Microsoft Publisher, Excel and Word Documents.

-Sewing, Quilting and Drawing.

-Fund Raising.

Interests -AutoCAD, Reading, Music, Sewing, Drawing and Crafts.

Volunteer Work

Petland November 2004 - May 2005

Volunteer work on weekends, as well as work experience during

the school week.

ATCO Gas 2002 to current.

-ATCO Gas Children's Christmas Party and Company Picnic.

- Entertaining guest with Face Painting, colourful hair spray,

rub on tattoos and balloons.

- Monitoring Safety of activities like the Moon Bounce.

- Help with crowd control at Pony rides.

- Help with set up and tear down of venue.

-ATCO Gas Stamped Breakfast.

- Help with set up and tear down of venue.

- Help serve the food.

-Kids Day at the Stampede.

- Helped hand out informational wrist bands to parents and

their children.

Glenbow Museum Window Display.

- Helped create the plan for the window display for the store

Interiors In Balance.

- Helped take down the previous window display.

- Helped set up new window display.

Homes for the Holidays.

- Helped create the plans for the vignette at the store

BoConcept.

- Helped take down the previous vignette display.

- Helped set up new vignette display.

- Provided own materials for the vignette.

Ronald McDonald House

-Made dinner and dessert for the families in residence. (Very

rewarding experience)

References Available upon request.

References

June Losey (HR Manager/Work)

groupSource

403-***-****

Wendy Moita (Work)

groupSource

403-***-****

Colin MacKinnon (Work)

ATCO Gas

403-***-****

Matt Floyd (Work)

ATCO Gas

403-***-****

Greg Wilson (Work)

ATCO Gas

403-***-**** (H)

403-***-**** (W)

Gloria Andres (Work)

ATCO Gas

403-***-**** (C)

Peter Graval (Work)

ATCO Gas

403-***-****(W)

Joyce MacPherson-Litke (Work)

ATCO Gas

403-***-****(W)

Rick & Diane Edle (Personal)

Family Friend

403-***-****

Karen Millar (Personal)

ATCO Gas

403-***-**** (H)

403-***-****(W)



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