ROBIN COLE

*** ***** ******

Canonsburg, PA *****

724-***-**** Email:

ab952c@r.postjobfree.com

CAREER SUMMARY

More than eight years experience in purchasing for UN Rated packaging;

Purchase Order and Inventory Management, Spend Analysis and Cost

Management, Supplier Development & Performance Improvement, Project

Management, Sourcing and Negotiations, Logistics, Production planning,

Warehouse Management for internal and third party warehousing

2005-2013 Berlin Packaging/All-Pak Bridgeville, PA

Buyer/Procurement Specialist for Dangerous Good Packaging

. Effectively managed purchase order replenishment process for main

warehouse and outside warehouses

. Monitored inventory levels and adjust reorder points and min/max levels

to minimize inventory and maximize service levels to contribute to

inventory and aged ware goals

. Processed purchase orders, returns, and warehouse transfers for over 900

items.

. Resolved discrepancies and/or issues as they occur during the purchase

order cycle

. Identified areas of opportunity with regard to cost reduction and

negotiation

. Managed transportation costs for scheduled shipments and deliveries

. Effectively managed supplier performance by conducting routine supplier

business reviews

. Effectively gathered project requirements from sales and obtain pricing

from qualified sources of supply

. Maintained excellent supplier relationships while negotiating pricing,

terms and other contractual issues

. Set up new inventory items with multiple components and production labor

costs

. Purchased UN regulated print plates and annual slugs for corrugate

packaging

. Conducted Power Point training sessions for new employees; corrugate and

foam

2000-2004 TAC Americas Canonsburg, PA

Office Manager

. Preformed all administrative duties

. Responsible for monthly/yearly financial operations including payroll

setup, monthly billings, A/R, A/P, GL, customer/sales correspondence, and

bank reconciliation

. Provided customer service

. Coordinated office functions with other departments and divisions

. Orientation of new employees; new employee setup

. Reviewed, approved and entered contracts for VARs and subcontractors

. Established and maintained a variety of files and records

. Handled sales support functions

. Notarized AIA billings and other documents

1999-2000 SuiteOne Computer Services Pittsburgh, PA

Software Products Trainer and Telemarketing Assistant

. Organized and trained customers on various business application software

packages

. Acquired prospect mailing list for sales department

. Updated prospect list into Goldmine database

. Developed prospect questionnaires, mailings, and strategies

1993-1999 MacDonald Computer Systems Valencia, CA

Data Acquisitions Coordinator (1997-1999)

. Acquired electronic and paper catalog data files for data

entry/production

. Established and maintained productive relationships with manufacturers

. Created/maintained catalog files, production reports

. Implemented training for new recruits

. Oversaw production and shipping of monthly update CDs and pricing updates

. Set up new VARs, prepared commission reports and reseller license fees

. Processed customer service agreements for VARs and in-house Sales staff

for the IS department.

. Processed customer billing and collections for the IS department

. Generated and installed software license keys Administration/Customer

Software Support

. Performed all administrative activities within company policy

. Prepared sales correspondence and proposals

. Evaluated, documented, and assigned customer service calls in tracking

system

. Resolved customer application software questions/problems

. Assisted software support and programmers in testing newly developed

software applications

. Created customer documentation for newly developed software applications

1991-1993 United States Cellular

Uniontown, PA

Customer Service Representative

. Created and maintained journals of cellular activations and disconnects

. Performed switch activations, disconnects, and ESN changes

. Executed prompt entry of customer information into billing system

. Processed monthly billing extract

. Handled credit and collections tasks

. Responded to customer complaints and problems in a timely manor

. Maintained perpetual inventory system

. Prepared weekly market reports, bimonthly financial reports

. Assisted Market Manager with other monthly reports and administrative

functions

1989-1991 Crown American Corporation

Compri Hotel, Harrisburg, PA and Holiday Inn, Uniontown, PA

Training Supervisor/Directory on Duty

. Orientation and training of all front desk and reservation personnel

. Director on Duty in absence of other managers

. Created work schedules for front desk and reservations

. Performed daily sales audit

. Performed all front desk and reservation responsibilities

Education and Training

. 2011 UN performance oriented packaging standards program in accordance

with DOT requirements for general awareness/familiarization, function

specific with security awareness

. 1991 PAN - Notary training

. 1991 Excellence in Customer Service, Billing processing, Credit and

Collections

. 1988 Uniontown National Travel School - Uniontown, PA Travel Industry

Fundamentals - Certificate

. 1987 Brownsville Area High School Brownsville, PA

Fortitude 9.1, Trend, SharePoint, UN/ DOT Training, ISO, Solomon

accounting software, Goldmine,, Microsoft Word, Excel, Outlook,

Publisher, FACTS, MacCEL, Holidex 2000, PARS, PartSelect, LabelWorks, Act

4.0

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