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Customer Service Sales

Location:
Lawrenceville, GA
Salary:
55,000.00
Posted:
October 09, 2013

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Resume:

**** **** ****** *****, *************, GA ***** 678-***-**** ab918s@r.postjobfree.com

Royalle Wright

O bjective

To contribute positively to this organization in a challenging position commensurate with my qualifications and

experience while working alongside an energetic and enthusiastic team in order to improve current procedures.

E xperience

AkzoNobel, A&AC

Feb 12 - Present Norcross, GA

E xecutive Assistant

Provide high level secretarial and administrative support to two senior executives (General Manager & Director of

Finance for the automotive division)

Manage schedules and itineraries for all meetings and travel for both executives including weekly / monthly meetings,

international travel, conferences and shows, along with customer visits.

Liaise with senior management (Americas Management Team), customers, and vendors to organize meetings, plan

business trips, coordinate next steps, execute contracts, etc.

Prepare correspondence, documents, presentations as well as organize financial data and create presentations

Coordinate with Business Improvement team to streamline processes and procedures in order to establish cost savings

measures and provide more structure to ongoing activities and projects

Avon Products, Inc

Mar 11 – Aug 11 Suwanee, GA

A dministrative Assistant ( Temporary Assignment)

Provided high level administrative support to four Division Sales Managers and 80 District Sales Managers

including calendar management, coordinating staffing meetings, leadership rallies, Hub meetings, Gala Events,

and annual Representative tributes, office space arrangements for local staff, as well as new store locations

Prepared mass emails that I distribute to local representatives, coordinate internal and external meetings and

conference calls, prepare agendas and meeting notes, and arrange amenities for meetings

Created complex daily, monthly and quarterly financial data reports, Google forms and PowerPoint presentations

Made travel arrangements for Division and District Sales Managers including airfare, hotel, and car rental

reservations while ensuring that all documentation is placed on their respective calendars

United Parcel Service

Sep 04 – Oct 10 Atlanta, GA

S enior A dministrative Assistant

Identified ways to streamline processes and procedures for high level executives in the Strategic Accounts Sales Team

Coordinated and maintained multiple calendars and travel arrangements for executives using Microsoft Outlook

Analyzed revenue with spreadsheet software. Created database to include entire organization of over 500 members

Prepared weekly and monthly reports, memos, letters, presentations, and other documents, using word processing,

spreadsheet, database, and presentation software

Read and analyzed incoming memos, submissions, and reports in order to determine their significance and plan their

distribution

Show Pros Entertainment Services, Inc

Aug 08 - Present Alpharetta, GA

E ntertainment Staff

Provide customer service-minded event assistance for concerts, sporting, and special events

Represent Gwinnett Arena and Verizon Wireless Amphitheater as the premier event locations for companies looking

for an exceptional marketing tool for their current and potential customers

Assist event facility operators with crowd management and guest services

Act upon all comments or complaints in a prompt in friendly manner while ensuring a safe and fun environment for all

678-***-**** ab918s@r.postjobfree.com

R oyalle Wright

guests, staff, and performers

Understand the importance of customer service to guests while being alert, professional and trained in how to handle

difficult situations

Sports Fanachicks, LLC

Aug 06 - Present Lawrenceville, GA

F ounder & Managing Member

Established and manage home-based seasonal business, which provides variety of sports fan apparel and accessories

Partnered with a nationwide fan club that assisted with the increase of sales by 100%

Expanded line of product offerings from 10 SKU’s to 45 SKU’s in a two year timeframe which doubled sales

Handle all aspects of business, including customer service, sales, purchasing, accounting and marketing

Participate in charity events with players and fan club hosts where I donate items for auction

Established a strong business relationship with distributors, vendors, marketing associates, and retail customers

Onstaff Agency/KForce

Jul 03 – Jul 04 Fort Lauderdale, FL

P olicy S pecialist

Performed tax, lien and judgment searches

Issued owners and lenders title policies

Verified that all requirements in commitment had been satisfied

Examined title in order to clear all title issues

E ducation

DeVry University

Sep 03 – Jun 08 Alpharetta, GA

B achelor of Science in Business Administration

Emphasis on Small Business Management & Entrepreneurship

Dean’s List

S kills

Microsoft Office Products including:

Outlook Word Excel PowerPoint Publisher Access

Visio SharePoint Picture Manager FrontPage Project QuickBooks

Additional experience with: Lotus Notes 7 Adobe Dreamweaver / Photoshop / Illustrator

C ommunity Service

hYPe Gwinnett Young Professionals: hYPe provides its members with opportunities for building relationships with

local and regional community and business leaders as well as cultivate an atmosphere for building personal

relationships and a sense of purpose within the community. (July ‘09 to present)

UPS Blood Drive – We have five blood drives annually where I volunteer to sign up donors as well as participating in

the canteen to ensure all donors are feeling well enough to return to work (March ’08 to Oct ‘10)

UPS Health and Wellness Committee (March ’08 to Oct ‘10)

Norcross Co-Op with United Way (June 2009)

UPS Heart Walk (February 2008)

2007 UPS United Way Campaign assistant coordinator for Program Management department.

Volunteer for the Walk for Autism (May 2007)

100 Days of Caring (September 2007) / UPS Heart Walk (February 2008) / UPS Car & Bike Show (September 2007)



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