Vanessa Ranoa

Experienced in sales, banking, and hospitality

ab90dk@r.postjobfree.com

Summary

• Experienced professional with a unique background in banking and account servicing, sales and hospitality,

administrative support, and admissions in higher education.

• Consistently surpassed given sales targets and numerously has been appointed as team example.

• Skilled in talent and brand promotions and generating clientele and sales through marketing.

• Lived and traveled abroad, developing a sensitivity to those from diverse cultural backgrounds. Effective and

resilient communicator with ability to empathize with others.

• 4+ years experience in teller banking, account servicing, and new memberships and loans.

Experience

Administrative Assistant to Director of Operations (Temp) at NFI Industries

February 2013 - May 2013 (4 months)

• Completed multiple daily reports reflecting business sales and revenue and department figures.

• Created PowerPoint presentations for department overviews and team meetings.

• Provided exceptional support and utilized all available resources for NFI Team and upper management.

• Administrative duties including answering phone calls, scheduling and arranging meetings, and creating ID

cards for new employees.

Sales Assistant at Armani Exchange

April 2012 - October 2012 (7 months)

• Successfully exceeded personal sales target each month.

• Helped with organizing and maintaining stockroom.

• Assisted with inventory and numerous stock roll-outs.

• Quickly and efficiently serviced customers with basic cashier transactions.

Admissions Counselor at Ashford University

July 2011 - October 2011 (4 months)

• Called prospective students to recruit and enroll for undergraduate degree programs.

• Scheduled and conducted phone interviews to explain admissions process into the university and course

programs.

• Built rapport and empathized to gain trust and establish professional relationships with students.

• Followed up with students weekly to support and advise on any concerns or questions

Member Service Representative at Navy Federal Credit Union

August 2010 - December 2010 (5 months)

• Assisted multiple members with transferring funds, loans, and payments to their regenerated financial

Page1

institution.

• Conducted basic teller transactions, opened new memberships, and assisted in various loan applications.

• Assimilated a different credit union philosophy while studying and operating a new, advanced banking

program.

Silk Nightclub VIP Host at Pechanga Resort & Casino

September 2009 - September 2010 (1 year 1 month)

• Created networks with local businesses to promote and augment the nightclub exposure to its clientele.

• Contacted potential clientele via cold calling and site visits to gain interest in VIP services.

• Developed networking relationships with individuals in the same industry that resulted in increased clientele

attendance in the nightclub.

• Continuously surpassed weekly sales quota.

Sales & Service Representative at USA Federal Credit Union

September 2005 - September 2010 (5 years 1 month)

• Coordinated participation in special events with local businesses and chamber events.

• Lead branch sales group by marketing loan, business and investment products to potential clients.

• Produced 100% satisfaction rate from mystery shoppers regularly.

• Handled daily transactions, opened new accounts, advised on credit building and performed daily audit

procedures.

• Sold beneficial credit union products to members.

Education

California State University - San Marcos

Bachelor of Arts (BA), Communication, 2005 - 2010

Interests

Traveling, reading, networking, photography food, snowboarding

Page2

Vanessa Ranoa

Experienced in sales, banking, and hospitality

ab90dk@r.postjobfree.com

Contact Vanessa on LinkedIn

Page3

Contact this candidate