EMPLOYEEMENT DETAILS

**** ** **** - ***** ***** HOTEL & RESORT

BERUWELA, SRI LANKA

Position: Room Attendant/ Waiter

**** ** **** - ****** **************** HOTEL

SULTANATE OF OMAN

Position: Houseman/ Floor Supervisor

1988 to 1997 - HYATT REGENCY HOTEL

DUBAI, U.A.E.

Position: Floor Supervisor

July 1997 to March 1998 – HOLIDAY INN RESORT

SHARJAH – U.A.E.

Position: Assistant Executive Housekeeper

April 1998 to August 1998 -- SERVOTEL HOTEL PRODUCTS

Position: Sales Executive Hotel Products

August 1998 to August 1999 - AJMAN KEMPINSKI HOTEL & RESORT

Position: Assistant Exec. Housekeeper (Opening Team)

December 1999 to July 2000 - SHARJAH ROTANA

Position: Executive Housekeeper (Opening Team)

August 2000 to January 2002 RIHAB ROTANA SUITES / RIMAL ROTANA SUITES

Position: Executive Housekeeper

February 2002 to September 2004 QUALITY INN UNION SQUARE SAN FRANCISCO

Position: Front Desk Manager

October 2003 to August 2006 COMFORT SUITES SAN CLEMENTE

Position: General Manager

September 2006 to August 2007 SAN CLEMENTE’S LITTLE INN BY THE BEACH

Position: General Manager

September 2007 to October 2010 AMERICAS BEST VALUE INN REDLANDS

Position: General Manager

October 2010 to June 2011 COMFORT INN & SUITES CHESAPEAKE

VIRGINIA

Position; Operations Manager / Sales

June 2011 to Present COUNTRY INN & SUITES HAMPTON VIRGINIA

Position; Operations Manager / Sales

EXPERIENCES:

I have been in the Hotel industry for the past thirty-six years I have crossed trained in the

Front Office, Purchasing, Sales and Marketing during my 10 years with the Hyatt Regency

Dubai and well versatile with all operational procedures and training skills in this field.

I have been a member of the Opening Team of the Ajman Kempinski Hotel and Resort and

was sent to the London Kensington Kempinski in May 1999 to represent the Housekeeping

pre opening task force.

In December 1999 I was selected by Rotana Group of Hotels (Mid-East base chain) to be

their Executive Housekeeper and a member of the pre-opening team of Sharjah Rotana

Hotel. In August 2000 I was further more given a challenging position to be the Executive

Housekeeper of The Rihab and Rimal Rotana Suites in Dubai until migrating to the United

States in January 2002, which has 134 and 124 Guestrooms each.

Prior to my present Position as General Manager of Comfort Suites San Clement I worked

with the Quality Inn San Francisco ( 90 Bedrooms) as a Front Desk Manager handling all

Front office duties independently and fully versatile with the Choice Hotels Profit Manager

program in Reservation and Accounting systems.

REFERENCES:

Mr. Trevor Burton -Human Resources Director Hyatt International Hotels Hong

Kong

Mr. Richard Johnson - Resident Manager Ritz Carlton Half Moon Bay California

U.S.A.

Mr. Carsten Rath - General Manager Ritz Carlton Florida U.S.A.

Mr. Fadhil Wehbe - General Manager Sheraton Hotel Yemen

Mr. Kinan Al Ghraoui - General Manager Rihab / Rimal Rotana Suites

Mr. Andy Patel - Proprietor Chirag Investments

Mr. Chandu Patel - Global Hotel Network

Mr. Ike M. Lalji - Premier Hotels & Management & Coast Meridian Hospitality

Mr. Don Krall - Owner San Clemente’s Little Inn By The Beach

Mr. Prakash Patel - Owner Americas Best Value Inn Redlands

JOB DESCRIPTION FOR RALPH C. A. FELSINGER

Job Title:

Country Inn & Suites

1551 Hardy Cash Drive

Hampton VA 23666

Scope of Work:

Ensure that all Standards are met by consistent training with staff and motivation, keeping

in line with all safety laws and preventions, keeping cost low in order to gain higher

returns.

Responsible to:

Owner

Responsible for:

Front Desk Staff – Night Auditor – Housekeeping Staff – Maintenance Staff

Limits of Authority:

Hiring prior to approval, Capital Expenditure

Main Duties:

Ensure that all financial reports are correctively audited and filed, banking records

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and statements checked periodically

To update Rates and Inventory, check locally on market segment with per diem rate

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to meet with other flag hotels

Update staff with promotional activities

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Ensure that adequate guest supplies linen and Breakfast supplies are ordered and

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purchased.

Co ordinate with the Chamber of Commerce, AAA and local bodies for activities in

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the area and attend any mixers, to generate sales.

Share with the Owner any developments within the area and close competitors to

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enhance productivity.

Contact:

• Cell phone: 650-***-****

E MAIL: ab8yty@r.postjobfree.com

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