Gimes Francois

**** ****** *****

Miramar, Fl. **023

786-***-****

Email: ab8y0l@r.postjobfree.com

QUALIFICATIONS:

. Work well without supervision

. Superb interpersonal skills

. Excellent ability to convey facts and information both written and

verbal

. Ability to prioritize and remain focused to complete assignments

before deadline

. Natural ability to build professional relationships while

maintaining ethics and integrity

. Excellent team work and networking capabilities

. Skilled at learning new concepts quickly while working well under

pressure

. Ability to work effectively with people from all walks of life

. Accounts receivable and account record keeping skills

EXPERIENCE:

1/11-5/12 Comcast

Miami, FL.

Customer Service Representative

. Attracted potential customers by answering product and service

questions; suggesting information about other products and services.

. Opened customer accounts by recording account information.

. Maintained customer records by updating account information.

. Resolved product or service problems by clarifying the customer's

complaint; determining the cause of the problem; selecting and

explaining the best solution to resolve the problem; expediting

correction or adjustment; following up to ensure resolution.

. Maintained financial accounts by processing customer adjustments.

. Recommended potential products or services to management by collecting

customer information and analyzing customer needs.

2009-2011 Ashley Stewart

Miami, FL.

Cashier/Customer Service

. Answered customers' questions, an d provided information or

procedures or policies.

. Bag, box, wrap, or gift-wrap merchandise, and prepare packages for

shipment.

. Computed and recorded totals of transactions.

. Counted money in cash drawers at the beginning of shift to ensure

financial adequacy.

. Greeted customers entering establishment.

. Issues receipts, refunds, credits, or change due to customers.

2005- 2008 United Collections Bureau, Inc.

Miami, FL.

Accounts Receivable/Records Clerk

. Gathered and sorted documents and related information.

. Paid invoices by verifying transaction information; scheduled and

prepared disbursements; obtained authorization of payment.

. Obtained revenue by verifying transaction information.

. Collected revenue by reminding delinquent accounts; notifying

customers of insufficient payments.

Contact this candidate