MARIA XIMENA URRUTIA

**** ** ***** ****, ***** Fl. 33178

786-***-****

ab8xjd@r.postjobfree.com

Excellent communication and computer skills; ability to work independently or as part of a team to

meet project deadlines; multicultural awareness with a high level of adaptability.

SKI LL HIGHLIHGTS

• Problem resolution.

• Proficient in Microsoft Office.

• Bilingual: Spanish (fluent) and English.

• Great Administrative abilities.

• Customer Service

PROFESIONAL EXPERIENCE

XTERRAQ. MIAMI, Fl.

Administrative Coordinator, January 2011 – September 2012

• Managed daily office operations and equipment, maintaining accurate records for all business supplies.

• Prepared folders and maintained records of new clients.

• Provided efficient customer service to clients.

• Verified payments done by clients, according to contract guidelines.

• Scheduled and confirmed appointments with clients.

• Prepared and drafted all outgoing correspondence in a timely manner.

• Coordinated walk-through process.

• Verified contracts deadlines and prepare new contracts.

SIGNATURE PROPERTIES OF GREATER FLORIDA. NAPLES, FL.

Real Estate Sale Associate, April 2005 – September 2010l

• Coordinate appointments to show homes to prospective buyers.

• Prepare documents such as representations contracts, purchase agreements, closings statements, deeds and leases.

• Act as intermediary in negotiations between buyers and sellers, representing one of them..

• Generate a list of properties that are compatible with the buyers’ needs and financial resources.

• Interview clients to determine what kind of properties they are looking.

• Compare a property with similar properties that have recently sold to determine its competitive market price.

• Promote sales of properties through advertisements, open houses, and listing services.

SYSGOLD CORPORATION. CALI – COLOMBIA

Customer Services Manager, August 1999 – July 2000.

• Resolve customer’s problems.

• Determine changes for services requested, collect deposits or payments, or arrange for billing.

• Determine customer’s needs, to provide information about products and services, to take orders, cancel accounts

or to obtain detailed complaints.

• Refer unresolved customer problems to the proper departments to find a solution.

• Keep records of customer interactions and transactions, recording details of inquiries, complaints and comments,

as actions taken.

Human Resources Coordinator, August 1998 – August 1999.

• Process and review employments applications to evaluate qualifications or eligibility of applicants.

• Explain company personnel policies, benefits and procedures to employees or job applicants.

• Answer question regarding salaries, eligibility, benefits and other pertinent information.

• Verify payroll entries and e-transfer funds.

SELF-EMPLOYEE. CALI – COLOMBIA

Personnel Recruiter, September 1997 – July 1998

• Interview applicants to obtain information on work history, training, education and job skills.

• Administer and score applicant and employee aptitude, personality, and interest assessment instruments.

EXTRAS LTDA, CALI – COLOMBIA

Senior Recruiter, March 1995 – August 1997

• Interview applicants to obtain information on work history, training, education and job skills.

• Contact applicants to inform them of employment possibilities and selection.

• Prepare and maintain employment records.

• Serve on selections and examinations boards to evaluate applicants according to test scores, contacting candidates

for interview.

• Perform searches for qualified candidates according to relevant job criteria, using computer databases,

networking, internet recruiting resources, and employee referrals.

• Establish and maintain relationships with hiring managers to stay informed of current and future hiring and

business needs.

• Conduct reference and background checks on applicants.

EL PINAR ELEMENTARY SCHOOL, CALI – COLOMBIA

Psychologist, August 1994 - March 1995

• Perform student psychological evaluation.

• Interview families to know the student background.

• Therapeutic work with selected students.

• Coordinate the teacher staff training.

EDUCATION

JAVERIANA UNIVERSITY. CALI – COLOMBIA

Psychology, April 1994

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