Patcheria Sosa

SW *** Ave Miramar, Florida *****

Phone: 954-***-****. E-Mail: ab8xiz@r.postjobfree.com

Profile

Loyal, Motivated Professional, Self Starter, Strong work Ethic, Energetic and Thorough are a few personal traits I

bring to an employer. Developed strong multi-tasking skills managing three basic function for 20+years: Front

Desk Receptionist and Switchboard: Billing Accounts receivables; Company store Manager with inventory control

and Sales responsibility. Provided Customer Service in multiple businesses Environment, such as a Town Hall

meeting, TV live Debate, Political Round Table, as well as intake and resolution of Customer Complaints.

Experience

1990-2010

Viewer Services Representatives…Channel 10 WPLG Local 10 News

Managed Logo store Inventory valued at approximately $45k. Conducted Sales analysis, utilized intranet

n

board, employee reminder and adjusted price to enhance income and sales, provide billing and accounts

receivable services including reconciliation of sub-contractor payees to insure receipt of full payment for TV

commercials. Manage full front desk duties Electronic Security Systems. Multiple Phone Systems:

Programming incoming and out going calls, Generating the first Greeting for arriving guests, Business

appointment as well as final departures. Maintained Professional yet personal rapport with all employees,

provide professional and cordial feedback to incoming consumer report and complaints. Research as needed

and bring amicable closure

Experience

Switchboard Operator…Channel 7 NBC TV Miami Florida 1986-1990

Managed Front Desk Receptionist Duties (Full time to Part time) Answering phone calls consumer complain,

n

in house Mailroom function with incoming mail and out going. Dealing with Local commercial Traffic tapes,

and the importance of having to reach the appropriate person for Airing, Scan night shows for next morning

callers.

Experience

1986-1989

Flight Attendant, Eastern Airlines

Work under the direction of inflight Base manager, Conduct flight operations in strict compliance with Company

policy. Ensure that all passenger needs are met with regards to comfort and safety; provide constant informational

update to passenger. Attend all company-training events to maintain currency

SKILLS: Computer Experience Microsoft Office (Words, Excel, PowerPoint Outlook)

My Community and Volunteer Activities

MS. Multiple Sclerosis Heart Walk

Premature Babies Brest Cancer Awareness

Education: George Brown College Toronto Canada

Contact this candidate