Quality Engineer

CAREER OBJECTIVES

Utilizing my experience and expertise towards optimization of quality and

efficiency of manufacturing processes and products by developing and

implementing robust and effective strategies for improvements

> By conducting internal/external investigations and by analysis to

develop countermeasures for functional/dimensional issues, utilizing

variable data and SPC: Pareto, control charts, and 5-Why analysis.

PROFESIONAL HISTORY

Austin Tri-hawk Automotive, Inc., Austin, Indiana, 2004 - Present

Assistant Quality Manager/Product Quality

Manage the Quality department of 11 associates, to ensure all aspects of

product quality, verifying adherence to specifications, developing and

implementing corrective actions to resolve internal and external quality

issues, and preventative measures to preempt potential future issues.

Apply the Kaizen philosophy of continuous improvement to analyzing data and

identifying opportunities for quality improvement. Assist development of

business plans by setting goals and targets, accounting for customers' PPM

and internal defect data.

Example Accomplishments:

> Improved consistency of associates' performance by prioritizing and

simplifying dimensional and weld testing schedules, using visual

tracking boards since 2011.

> Resolved 5-week long, $10,000 rear seat assembly installation issue at

customer plant by systematic countermeasures including on-site

investigation, car body/parts accuracy data analysis, and on-site

trial activity in 2011.

Quality Coordinator/Engineer

Coordinated resolution of customer/internal/supplier issues through

analyzing root causes and implementing countermeasures. Implemented part

accuracy improvements in assembly and stamping processes using variable

data and process sampling analysis.

Example Accomplishments:

> Spearheaded development of quality standards for a major new model

launch based on APQP in 2008 - 2009.

> Resolved 5-month long, $70,000 rear suspension assembly installation

issue at customer plant through extensive on-site and internal

investigations, parts accuracy data analysis and trial activities in

2006.

Ai Tech Services, Inc., Dallas, Texas, 2003 - 2004

Quality Coordinator

Scheduled and conducted quality inspections on satellite television

installations. Developed quality inspection procedures and a performance

evaluation system. Monitored and evaluated installers for performance and

efficiency improvements.

Pinkerton Cables, Inc., Oklahoma City, Oklahoma, 1999 - 2003

Quality Coordinator

Prepared, obtained, and then maintained ISO 9000 certification. Planned

and performed internal audits. Managed interdepartmental teams for quality

improvements. Reviewed recommendations for improvement with top

management.

EDUCATION

UNIVERSITY OF OKLAHOMA, Norman, Oklahoma B.A., Marketing, 1998

ADDITIONAL

> Excellent verbal and written communication skills in English and

Japanese

> U.S. permanent residency status since 2000

> Effective skills with Microsoft Excel, Words, and PowerPoint

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