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Administrative Assistant Customer Service

Location:
Piscataway, NJ
Posted:
October 18, 2012

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Resume:

PROFILE SUMMARY

SHIRL D. DAVID-WYNN

I am a seasoned administrative professional with experience in various sectors which include

corporate, legal, financial, and non-profit industries. My versatile office management skills

include providing executive-level support in a team environment. I am looking to secure a

position which will allow me to utilize my diverse skillset to facilitate operations and workflow in

an environment which fosters increasing knowledge and growth. I am well-organized with a

proficiency in Microsoft Office programs. I possess excellent oral, written and digital

communication capabilities which enable me to adapt to change; while juggling multiple

priorities to meet deadlines.

E ducation, Professional Development & Affiliations

B.A., Business and Technical Management, DeVry University, North Brunswick, NJ (2014)

HR Management Certificate Program, Middlesex County College, Edison, NJ (2011)

● 1444 Dogwood Drive ● Piscataway, NJ 08854 ● T. 732-***-**** ● ab8we3@r.postjobfree.com

New Jersey Notary Public

Mentor, DeVry University

Mentor, Middlesex College Project S.P.A.N.

Mentor, We Are Impacting Communities Organization

Technical Proficiencies

MS Word MS Outlook Dictaphone

MS Excel Lotus Notes Steno

MS PowerPoint Quickbooks e-file Conversion

Lexis/Nexis LegalKey Peoplesoft8

PC Docs Interwoven DeskSite Imagine Time Entry

CD Time Entry DTE Time Entry CMS Time Entry

Office Proficiencies

Office Management

Spreadsheets/Reports Reception

Records Management

Event Coordination Customer Service

Database Administration

Calendaring Travel Coordination

PROFESSIONAL EXPERIENCE

FINANCIAL CONSULTING GROUP, 242 Old New Brunswick Road, Piscataway, NJ 6/08-10/12

Executive Administrative Assistant

Part time contractor providing administrative support one day to President and CEO:

Document Production/Operations: Preparation and management of new engagement

contracts, partnership agreements, promissory notes, leases, business continuity plans,

and general correspondence using Microsoft Word, PowerPoint and Excel; enter time in

Imagine Time billing system, process client billing/collection and payroll certifications,

perform bookkeeping; maintain vendor and procurement accounts; calendar appointments

in Microsoft Outlook; create marketing material and transcribe minutes.

Database Management: Track compliance documentation, attendance, performance

reviews and salary adjustments.

WAKEFERN CORPORATION, 5000 Riverside Drive, Keasbey, NJ 1/07 to 8/11

SHIRL D. DAVID Wynn

Executive Administrative Assistant

As division coordinator, provided support to Vice President and team of 30 associates:

Document Production/Operations: Prepared correspondence and reports using Microsoft

Word, PowerPoint and Excel, processed procurement requisitions through Oracle iPro;

entered time and administered payroll; coordinated and calendared travel in Lotus Notes

which included professional development courses and bi-weekly membership meetings;

recorded/transcribed meeting minutes; and processed check requests; prepared analytical

documents to generate reports for competitive pricing, gross profit, and forecasting.

Database Management: Processed job requisitions - scheduled appointments with in-

house and search agency candidates, interviewed candidates and provided new hire

orientation, maintained confidential associate files in PeopleSoft - attendance, performance

● Page 2

reviews, salary adjustments, service awards, and promotional/disciplinary actions,

facilitated annual associate satisfaction survey and implemented social activities.

KING & SPALDING LLP, 1185 Avenue of the Americas, New York, NY 12/03 to 1/07

Legal Administrative Assistant

Provided support to Senior Partner and team of 14 associate in litigation, labor, tax, corporate &

banking and financial restructurings:

Document Production/Operations: Transcribed and produced documents using Microsoft

Word, PowerPoint and Excel consisting of briefs, contracts, motions, pleadings, affidavits,

summonses, court forms, and other required correspondence; received and date/time

stamped incoming documents, scanned and converted documents for calendaring, digital

communication and e-filing; research cases in Lexis/Nexis, and processed check requests.

Database Management: Entered time, generated time and expense reports to produce pre-

bills for monthly client billing; organized and updated pleading files and indexes; maintained

client files in Legalkey; coordinated and managed team calendar in Microsoft Outlook for

travel, court appearances, meetings and continuing legal education courses; Tracked

associate performance reviews and increases; member of secretarial committee and

department liaison.

GIBBONS PC, One Gibbons Way, Newark, NJ 4/97 to 12/03

Legal Administrative Assistant

Provided support to two Partners, Counsel, Marketing Director, and team of three associates in

litigation, labor, corporate, IP, land use and zoning:

Document Production/Operations: Transcribed and produced documents in Microsoft

Word, PowerPoint and Excel- briefs, contracts, motions, affidavits, pleadings, summonses,

court, and other required correspondence; received and date/time stamped incoming

documents, scan and document conversion for calendaring, digital communication and e-

filing; process check requests and coordinated and managed department calendar in

Microsoft Outlook for travel, continuing legal education courses, court appearances and

meetings; facilitated logistics for firm events; and processed check requests; departmental

liaison regarding policy and workflow; prescreened applicants, facilitated new hire

orientation.

Database Management: Entered time, generated time and expense reports to produce pre-

bills for monthly client billing; organized and updated pleading binders and indices, updated

firm intranet, extranet, website, Hoovers, Dunn & Bradstreet, and Martindale Hubbell

accounts to include firm bios, events, and/or news articles; tracked attendance,

performance reviews and salary adjustments.



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