SUZANNE MEYER

**** ******* ******

954-***-****

Weston, FL 33326

ab8u9p@r.postjobfree.com

Profile

Dynamic, multi-disciplined Human Resource Professional with diverse

experience and proven record of accomplishment and leadership.

Comprehensive knowledge of Federal, State, and Local employment laws and

hiring policies to ensure compliance in labor, HR practices and procedures

including EEOC, ADA, COBRA, FMLA, Workers Compensation, I-9 documentation,

Compliance and others. A self-starter and leader who consistently exceeds

performance expectations. Possess an outstanding work ethic and high

personal standards of achievement. Core competencies encompass:

( Recruitment/Hiring Policies ( Employee

Relations ( Workers Compensation

( Compensation Administration/Benefits Enrollment (

Personnel Training/Development ( Performance Appraisals

Creative, innovative thinker with outstanding interpersonal and

communication skills able to relate well to individuals at all levels, from

diverse multicultural backgrounds. Polished staff manager who leads by

example. A confident leader and decision-maker with demonstrated ability to

meet strict operational deadlines and team player that works well with

others and quickly adapts to new situations. Successfully screen, recruit,

and hire individuals and teams to achieve organizational goals. Speak Basic

Spanish.

Education

Master of Science Degree in Human Resource Management - Graduated with

Honors GPA: 3.86

H. Wayne Huizenga School of Business and Entrepreneurship at Nova

Southeastern University, Fort Lauderdale, FL

Recipient of the Dr. David F. Blank Right Management and HRABC Scholarship

Program

Sigma Beta Delta International Honor Society for Business, Management and

Administration

Bachelor of Science Degree in Hospitality Management GPA: 3.3

Rosen College of Hospitality Management at the University of Central

Florida, Orlando, FL

Florida Bright Future Medallion Scholar and Eta Sigma Delta International

Hospitality Management Honor Society

Other Leadership and Extracurricular Activities: Treasurer/Officer of

Campus Activities, Hospitality Association; Operations Director and

Volunteer Co-Director, Late Knights; Advertising/Public Relations Director,

Every Knight Can Excel in Leadership (EKCEL)

Professional Experience

Meyer Lighting Products - Hialeah Gardens, FL

05/2010 -

present

( Human Resource Coordinator/Operations Assistant

Work with this independently owned company to put a more formal human

resource structure in place. Also assist with operational aspects of the

business including answering phones, writing and pricing orders, filing,

assisting customers, and entering inventory.

> Maintain accurate and confidential human resource records and employee

files.

> Stay abreast and current on employment laws in order to ensure compliance

with Federal and State labor laws.

> Effectively communicate and model the company's philosophy, culture and

vision.

> Maintain excellent communications and positive relationships with

employees to promote employee satisfaction.

The Service Companies - Miami Lakes, FL

04/2010 - 05/2010

( Human Resource Associate

Performed recruiting duties for this hospitality cleaning outsourcing

service. Interviewed, qualified and screened potential employees for

contract positions. Accountabilities encompassed conducting background

checks, processing/verifying I-9s and all new hire paperwork/documentation,

and various aspects of general employee relations. Used recruitment systems

such as HireRight, Paychex, and CATS to locate and maintain employee

records.

> Responsible for meeting hiring goals that directly impacted overall

growth of the organization.

> Filtered through approximately 1,000 I-9 documents and located 500 to

audit.

> Audited I-9s to identify errors with penalties of $10,000 per mistake if

found.

> Laid off due to continually declining economic conditions in the local

market.

Nova Southeastern University - Fort Lauderdale, FL

03/2008 - 12/2009

( Graduate Assistant, Office of Student Enrollment and Services

Organized student financial aid records, updated college course catalogs

and assisted with student transfer credit confirmation.

> Flexible/adaptable to rapidly changing project requirements and

accomplished a high volume of work within strict deadlines.

> Consistently provided the highest quality services while

meeting/exceeding deadlines and quality/performance requirements.

> Worked while attending school to help fund own expenses.

R sum of Suzanne Meyer ( 954-***-**** (

ab8u9p@r.postjobfree.com ( Page Two

Professional Experience - (continued)

City of Coral Springs - Coral Springs, FL

11/2007 - 03/2008

( Human Resource Intern

Assisted in the HR Department with orientation, training, benefits

administration and formulating personnel records for newly hired staff.

> Devised E-learning training courses for 500 to 1,000+ City employees on

sexual harassment and discrimination.

> Improved the presentation process by reformulating overhead projection

slides to PowerPoint slides for orientation, open enrollment and other

benefits information.

> Created end-of-course test questions and credited each employee upon

passing courses.

White Lodging Services (Residence Inn by Marriott) - Plantation, FL

05/2006 - 09/2007

( Housekeeping Manager

Planned, organized, and directed the management activities of the

housekeeping department for this extended stay hotel. Supervised staffing

levels based on hotel occupancy to ensure quality service without

redundancy. Trained and developed new staff associates, maintained quality

and achieved company standards.

> Assisted in pulling the hotel out of the "Red Zone" by training personnel

on cleaning standards.

> Enhanced the hotel's Guest Satisfaction Survey (GSS) scores from below

50% to above 80% in one month through incorporating incentive programs.

> Raised annual quality assurance inspection scores from 85% to 95% through

collaboration with the Engineering Manager and assigned a team for cleaning

prior to inspections.

> Regulated par levels and inventory control within the confines of

budgetary constraints.

> Ensured quality control of guest rooms, confirming that high company

standards were met.

> Completed White Lodging Services Management Orientation course and

Marriott's Cleanliness Certification Training Program.

Disney's Pop Century Resort (Central Florida Hospitality Program) -

Orlando, FL 12/2004 - 04/2006

( Intern

Completed an intensive hospitality internship program in multiple

departments for a comprehensive understanding of hotel workings including

Front Desk, Housekeeping and Baggage departments.

> Implemented procedural changes to hotel check-in service, reducing check

in time to less than 5 minutes per guest without compromising customer

service and care.

> Excelled at providing guest services, exceeding Disney's exacting

standards.

Computer Skills

Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook), Internet

applications and social media

Working knowledge of HireRight, Paychex, ADP, CATS, Oracle, Kronos, Micros,

and FOSI

Professional Affiliations

Society of Human Resource Management (SHRM)

Human Resource Association of Broward County (HRABC)

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