ERICA DEAN

518-***-**** ( ab8p6h@r.postjobfree.com

**** * *** ***** ***., Tulsa, OK 74112

SUMMARY OF QUALIFICATIONS:

. Experience in Food and Beverage and Hospitality Industries for over 8

years

. Experience in Athletics administration and marketing

. Self-motivated, initiative, flexible, maintains a high level of energy

. Strong communication skills with the accuracy and attention to details

EDUCATION:

Masters in Business Administration, The University of Tulsa, Tulsa, OK

Anticipated Graduation date: December 21, 2013 Current GPA on a 4.0

scale: 3.33

. MBA Capstone Project: Tulsa Chamber of Commerce, Tulsa Sports

Commission, AC Milan Heartland Cup Elite Soccer

Bachelor in Business Administration in Marketing, The University of Tulsa,

Tulsa, OK

Graduation date: December 2010 GPA on a 4.0 scale: 3.25

Marketing Projects:

. 1894 Challenge - Worked with a team to identify 18 problems throughout

the Campus, Community, and Consumer Markets, and present 94 solutions to

University of Tulsa staff including President Stedman Upham, as well as

department heads and professors in the College of Business.

INTERNSHIP EXPERIENCE:

MBA Catering and Event Management Intern-EXPOSERVE Management Corporation,

May 2013 - August 2013

Tulsa, Oklahoma

. Developed and Implemented new employee training program at La Villa

Restaurant

. Utilized MenuMax software to analyze food costs for both La Villa

Restaurant and concessions for the upcoming 2013 Tulsa State Fair

. Assisted the Food and Beverage Operations Department by working on

various projects such as the development of safety training manuals,

uniform standards, and on-site inventory for the upcoming 2013 Tulsa

State Fair.

Marketing Intern - Tulsa Rampage Junior A Hockey Team, August 2009- April

2010

Tulsa, Oklahoma

. Promoted Team at home games throughout the Tulsa area and solicited

donations.

. Assisted in Game Day operations and organized and Planned Events.

. Served as the Community Service Coordinator organizing daily team

volunteering events.

ADDITIONAL EXPERIENCE:

Special Projects Administer-EXPOSERVE Management Corporation, May 2013 -

August 2013

Tulsa, Oklahoma

. Assisting the CEO/President with the integration of a new unit

acquisition for a regional multi-unit foodservice contractor

Graduate Assistant - Golden Hurricane Student Services, August 2012 -

Present

The University of Tulsa, Tulsa, Oklahoma

. Recruit, hire and train 40+ athletic tutors.

. Process payroll and schedule appointments.

. Monitor Enhanced Academic Support center and assist Athletic Coordinators

in day to day operations.

. Planned events for National Student Athlete Appreciation, February 2013

Cocktail Waitress, Server- Flemings Prime Steakhouse and WineBar April 2008

- Present

Prime Steakhouse, Tulsa, Oklahoma

. Extensive food and wine knowledge, committed to ongoing learning of wine

and spirits.

. Provide excellent customer service and guest experience and maintain

highest standard levels of service.

. Manage multiple situations at a time through problem solving, and

communication.

Server - Dalesandro's, November 2009-November 2010

Italian Restaurant, Tulsa, Oklahoma

Expeditor - Chianti il Ristorante June 2004 - August 2008

Italian Restaurant, Saratoga Springs, New York

OTHER ACTIVITIES AND ORGANIZATIONS:

. Tulsa Young Professionals (TYPROS), Member, 2013- Present

. Friends of Finance, Member, 2012-Present

. University of Tulsa Women's Varsity Rowing Team, August 2006-May 2010

o Community Service Coordinator, TU Women's Rowing team, 2009-2010

Season

. Assist TU Athletic Department with Marketing needs, such as game day

operations and promotions

. Volunteering with organizations such as Habitat for Humanity, ReBuild

Tulsa Together, Emergency Infant Services, Franklin Community Center, and

various Elementary Schools within the Tulsa area.

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