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Project Manager Customer Service

Location:
Fresno, CA
Posted:
September 23, 2013

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Resume:

Michael Langley

**** *. **********

Visalia, CA *3277

559-***-****

E-mail: ab8hge@r.postjobfree.com

Professional Summary:

I have a proven record of accomplishment in a variety of business industries. I have managed a medical

office and hospital OR resources. I have managed key accounts and high profile projects. I have sales,

marketing, P/R, accounting, medical and management experience. I have taught and tutored students in

finance, investing, computer skills, and mathematics.

Education:

BA – Business Administration – California State University – Bakersfield. Graduated 1984

AA – Business Administration – Bakersfield College – Bakersfield. Graduated 1981

Experience:

Office Manager, 04/2012 – Present

Sunalp Laser Vision – Tulare & Visalia, CA.

I am responsible for the daily operations of the business. I manage the banking, accounting and financial

aspects of the practice. I interact with patients and assist with billing and collections. I also manage the

medical staff. I assist with payroll and tax reporting.

Private Tutor, 02/2007 – Present

Club – Z Tutoring, Visalia & Hanford, CA.

I am responsible for tutoring students in a variety of subjects, primarily Mathematics. I consistently

helped students increase test scores and classroom grades. I have taught math classes at CSET

(Community Services Education Training). The purpose of the class was to assist adult students in

passing the High School Exit Exam. I have also tutored college students in finance, economics and

accounting.

O.R. Resource Manager, 02/2011 – 04/2012

Tulare Regional Medical Center – Tulare, CA.

I was responsible for managing the O.R. inventory and equipment. I was a buyer for surgical supplies,

implants and tissue. I frequently met with medical vendors to trial new products and negotiate contracts.

I had a good working relationship with staff, vendors and doctors.

Project Manager, 01/2000 – 10/2006

Accela Inc. Visalia, CA.

I was responsible for implementing engineering software at government agency sites across the nation.

On small accounts I did the entire implementation process myself. On large accounts I lead a team of

specialists from sales, customer service, technical support and engineering. The largest and most

successful project was Los Angeles County.

Project Manager, 03/1998 – 01/2000

County of Kern, Bakersfield CA.

I was responsible for implementing a new building permits system for the Count of Kern. I acted as the

liaison between the county and the software vendor. I trained county staff on the use of the new system

in various cities around the county. I also prepared weekly status reports for senior management.

Investment Officer, 06/1995 – 03/1998

Dean Witter / Morgan Stanley – Bakersfield CA.

I managed investment portfolios for individuals and companies. I managed client assets to meet

investment goals and expectations. I conducted investment seminars for clients and potential investors.

References:

David Divoky – Director of Supply Chain – Providence Health – Seattle, WA. 559-***-****

John Schouten – CEO – World Wide Sires, LTD – Visalia, CA 559-***-****

Larry Pruitt – Senior Sales Engineer – Accela, Inc. Visalia CA. 559-***-****

Michael Fong – Controller – Selma-Kingsburg-Fowler Sanitation District 559-***-****



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