*** ******* ******** **.

#****

Round Rock, Tx **681

Cell#: 281-***-****

Email: ab8e3s@r.postjobfree.com

Tristan Thigpen

Objective

To obtain a position at a company where I can utilize my customer service and leadership skills as I continue my studies for future opportunities.

Skills

Bachelors Degree in Audio Production

Excellent computer skills including Microsoft Word, PowerPoint and Excel.

Ability to type 40 words per minute.

Ability to multi-task while working under heavy pressured situations.

Many years of experience in customer service (Face to Face, phone)

Excellent verbal and communication skills

Experience in telecommunication

Experience with technical support

Experience

Sep. 2013 – Current Logisticare Austin, TX

Customer Service Representative

Schedule non emergency transportation rides to qualified members

2012-Current

(Part Time - Nights Only) Austin Parks and Recreation Austin, Tx

Basketball Official

Officiate adult men’s basketball games

Feb. 2012 - Sep. 2012 HostGator Austin, Tx

Junior Administrator 1 – Inbound Call and Chat Technical Support – Call Center

Assisted customers with technical support via inbound calls and chats regarding their websites while maintaining excellent customer service.

Aug. 2009 – Feb. 2010 AI Austin Media Resource Center Austin, TX

Media Cage Worker

Issued out and checked in media equipment that are for the student’s use.

Feb. 2009 – Aug. 2009 MyTown Media Austin, TX

Inbound Call Representative

Sales position

2008-2009 World Service Houston, TX

Air Craft Cleaner

Responsible for internal cleaning of the aircraft

2008-2009 Reliant Stadium Houston, TX

Ticket Booth Agent

Checked customer’s tickets before allowing them to enter the stadium. Private suite agent.

2005-2007 Randalls Flagship Houston, TX

Front end Checker

Checked out customer’s groceries

Provided assistance to front end managers

Assisted with sacking and carry outs when needed

Assisted with the training of new employees

2007-2007 Coytrocan Properties Houston, TX

Housing Counselor

Assisted with the emergency relocation for the Harris County DHAP program

Contacted and interviewed client

Communicated with landlords, homeowners and renters regarding the moving process

Education

2009-2013 Art Institute of Austin Austin, TX

Bachelors of Science Degree in Audio Production

Art Institute of Austin Achievements

2013 Graduate Commencement Speaker

Audio Production Student Ambassador

Honor Roll

2 Time Dean’s List

President’s List

2002-2006 Westfield High School Houston, TX

Diploma in 2006

References

Available upon request

Contact this candidate