JENNIFER L SMITH

th

**-** ** *** ***

REGO PARK, NY 11374

512-***-****

ab89eo@r.postjobfree.com

PROFESSIONAL EXPERIENCE

DUANE READE NEW YORK CITY, NY

Beauty Advisor March 2011 – Present

§ Confer with company officials and brand representatives to develop methods and

procedures to increase sales, expand markets, and promote business

§ Plan and coordinate advertising campaigns and sales promotions and prepare

merchandise displays

§ Contact customers by phone, email, or in person to provide information about products or

services, take or enter orders, or obtain details regarding compliments or complaints

§ Review inventory and sales records to prepare reports for management and budget

departments

§ Attend regular training classes and assist in training new team-members

§ Examine clients' skin, using magnifying skin analysis tool, to evaluate skin condition and

appearance.

§ Demonstrate how to clean and care for skin properly and recommend skin-care

regimens.

§ Advise clients about colors and types of makeup and instruct them in makeup application

techniques.

Accomplishments

§ Won two sales contests as an individual, and three as a team-member

§ Increased sales in all stores permanently stationed, and regularly met daily, weekly, and

monthly sales metrics

COMAIR – DELTA CONNECTION NEW YORK CITY, NY

Flight Attendant July 2007 – January 2011

§ Attend preflight briefings concerning weather, altitudes, routes, emergency procedures,

crew coordination, lengths of flights, food and beverage services offered, and numbers of

passengers.

§ Answer passengers' questions about flights, aircraft, weather, travel routes and services,

arrival times, or schedules.

§ Administer first aid to passengers in distress.

§ Prepare reports showing places of departure and destination, passenger ticket numbers,

meal and beverage inventories, the conditions of cabin equipment, and any problems

encountered by passengers.

Accomplishments

§ Received three complimentary letters from passengers regarding professionalism and

warm customer service

WALGREENS

AUSTIN, TX

Pharmacy Technician April 2004 – June 2007

§ Establish or maintain patient profiles, including lists of medications taken by individual

patients.

§ Receive written prescription or refill requests and verify that information is complete and

accurate.

§ Assist customers by answering simple questions, locating items, or referring them to the

pharmacist for medication information.

Accomplishments

§ Promoted from beauty advisor to head cashier and finally pharmacy technician within the

three years employed

EDUCATION

QUEENS COLLEGE

BA – History Candidate, May 2015

§ 3.93 GPA

WESTWOOD HIGH SCHOOL

High School Diploma, May 2004

§ 3.85 GPA

§ Honors Graduate

ADDITIONAL SKILLS

§ Strong written and verbal communication skills

§ Strong research and analysis skills

§ Nine years front-end customer service experience with diverse clientele

§ Proficient with MacOS and PCs; Microsoft Suite (World, Outlook, Powerpoint, Excel)

§ Intermediate proficiency with HTML, CSS, PHP and Javascript

Contact this candidate