Danielle Johnson

*** ** **** ******

Pompano Beach, Fl 33060

954-***-****

ab8975@r.postjobfree.com

Objective: Customer service oriented individual seeking a stable position

to utilize my skill sets to improve the company support staff.

Education

Blanche Ely High School, Pompano Beach, FL. H.S. Diploma08/2001 – 06/2005

Florida College of Natural Health, Pompano Beach, FL. As

06/200*-**-****

Florida College of Natural Health, Pompano Beach, Fl, Esthetics 1/2011-11/2011

Work Experience

Performance Automotive Management, Lighthouse Point Fl, Receptionist 5/2012-

5/2013

Welcomes visitors by greeting them, in person or on the telephone; answering or

referring inquiries. Directs visitors by maintaining employee and department directories;

giving instructions. Maintains telecommunication system by following manufacturer's

instructions for house phone and console operation. maintains safe and clean reception

area by complying with procedures, rules, and regulations. Maintains continuity among

work teams by documenting and communicating actions, irregularities, and continuing

needs. Contributes to team effort by accomplishing related results as needed.

King’s Insurance, West Palm Beach, FL, Receptionist 08/2006 – 12/2011 Provided

customer service to customers, phone communications booking appointments,

customer relations including customer payments, questions, concerns; Data Entry and

Filing.

Stiener Education Group, Pompano Beach, File Clerk 06/2005-07/2006 Performed

general office duties such as typing, operating office machines

and sorting mail, tracked materials removed from files in order to ensure borrowed files

are returned. Gathered material to be filed for departments and employees.

Tele-Media, Coconut Creek, FL, Customer Service Representative 10/2002 –11/2004

Provided customer support, received and posted customer payments, generated credits

and adjustments, recommended new services based on customer history, maintained

filing system and customer accounts, generated daily financial report for corporate

office, and ensured daily bank deposits were made.

Skills: Understand the importance of customer service well spoken with clear

communication skills excellent work ethic.

Reference Available Upon Request

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