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Sales Customer Service

Location:
Pittsburgh, PA, 15239
Posted:
May 26, 2013

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Resume:

Robert Sopcak

**** ********** ****

Allison Park, PA 15101

412-***-****

ab88m5@r.postjobfree.com

SALES / BUSINESS DEVELOPMENT / ACCOUNT MANAGEMENT

Highly driven, results-oriented, self-motivated professional with a background of success in

challenging environments. Deliver consistent excellence selling and marketing products and

services to both new and existing accounts and / or customers. Has ability to identify key trends

to formulate on-target messages leveraging current and projected conditions. Able to identify and

present to key decision makers including C-level. Thrive in deadline-oriented, high-pressure

environments. Able to work seamlessly with clients, customers, staff, and partners to foster

change, ensure superior quality, and consistently meet desired goals and objectives. Personal

integrity and character are supreme. Sold over 900 automobiles in 6-year span. Experience

working expos and trade shows locally and out of state. Included set up and tear down of booths.

B2C and B2B experience.

OBJECTIVE

To obtain a stable position in a challenging environment where I can utilize my natural talents

and previous work experience in order to make an immediate contribution.

EXPERIENCE

Baierl Automotive, Pittsburgh, PA

Sales Consultant, 2011 - December, 2012

* Achieved top 1% in Kia building each month

* Proactively sold automobiles (units) at a pace well above the national average

* Worked seamlessly with team in a fast-paced, highly competitive environment

* Utilized networking, referrals, and follow-up (phone, email, letters) to win new customers

* Presented product and services, educate customers in features and benefits

* Kia customer satisfaction score well above national average

#1 Cochran Automotive, Pittsburgh, PA

Sales Consultant, 2006 - 2011

* Achieved top 5% sales ranking including all franchises and top 1% in my building each month

* Chosen #1 Cochran Circle of Honor Member selling 200 or more units in one year

* Sold 7 units in one working day

* Sold 801 documented units to date obtaining $16,890,000 in sales for the Company

* Proactively sold automobiles (units) at a pace well above the national average

* Worked seamlessly with team in a fast-paced, highly competitive environment

* Utilized networking, referrals, and follow-up (phone, email, letters) to win new customers

* Presented product and services, educated customers in features and benefits

* GM Customer Service Index (CSI) well above national average

Robert Sopcak

Continued

Page 2

Premier Health and Wellness, Monroeville, PA

Sales / Sales Manager, 2002 - 2006

* In 2004, garnered additional revenue resulting from a purchase order from Eckerd for 6,150

units

* Routinely exceeded sales quota and achieved top 5% sales ranking

* Analyzed current trends and market conditions to identify and present to key decision makers

* Provided superior, proactive, customer-focused sales leadership in a challenging territory

* Trained and supervised 2 B2B sales representatives

* Assisted upper management in identifying key internet marketing trends

* Road warrior selling B2B

EDUCATION

Associate Degree - PTI, Pittsburgh, PA - Major in CADD - Member, National Honor Society

COMPUTER COMPETENCIES

Word * Excel * Outlook * PowerPoint * HTML * Web Design * Adobe (Acrobat, Photoshop

CS2, Illustrator) * ADP * Higher Gear * CRM * Proprietary Applications

ORGANIZATIONS & ASSOCIATIONS

American Pharmaceutical Sales Association * International Sports Sciences Association *

Monroeville, PA Chamber of Commerce

References provided upon establishment of mutual interest.



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