May **, ****

Dear Sir or Madame:

I appreciate the opportunity and the consideration for your available

position.

Having diverse professional experience has provided me with strong written

and verbal communication skills having excellent selling and customer

service abilities. I am productive independently as well as working within

a team. I can problem solve, prioritize, and adapt to interruptions being

able to revert back to complete tasks.

I have a positive work ethic and a genuine ability to establish rapport and

build lasting business relationships. I am seeking a Company where I can

build a long, lasting professional career.

If you feel we may have mutual possibilities, I would welcome the

opportunity to meet with you soon.

Thank you for your time.

Respectfully,

Tracy A. Post

TRACY A POST

843-***-****

ab88go@r.postjobfree.com

OBJECTIVE

Position as a Receptionist/Office Assistant

SUMMARY OF QUALIFICATIONS

20 years professional experience working in customer service oriented

positions: Receptionist, Customer Service Representative, Inside Sales

Representative, Account Manager (Outside Sales), Food and Beverage Server,

my own professional Cleaning Service business.

Excellent reputation with customers as a competent, knowledgeable, and

helpful professional; Genuine ability to establish rapport and generate

lasting business relationships.

Outstanding Work Ethic: Honest, Reliable and Productive.

Computer Experience: Microsoft Windows Office : Word, Excel, Outlook,

Publisher; (POS) Point Of Sales system; Type 60-70 wpm.

SALES AND CUSTOMER SERVICE TRAINING

May 2001 (Certificate): Academy of Professional Cocktail Servers &

Bartenders-Las Vegas, Nevada

July 1999 (Certificate): "Street Smart Sales"-Bob Gibson's Negotiations &

Sales Training Program-WestEx, Inc.

February 1999: "Take Action Now"-Marshall Sylver Enterprises

April 1997: "WOW" Takes More than a minute (How to stay focused on the

Customer)-Lessons In Leadership

December 1992: "Success" with Tom Hopkins and Zig Ziglar-Peter Lowe

International

April 1992 (Certificate): "How To Be A Better Receptionist"-Keye

Productivity Center

EDUCATION

Total Credits Earned: 48 GPA: 3.9

January 2007: University Of Phoenix-Phoenix, Arizona; Bachelor of Science

in Psychology

September 1993 - March 1998: Lakeland Community College-Kirtland, Ohio;

Administrative/Business Courses

RECENT EMPLOYMENT HISTORY

09/2011-09/2012 Assistant to Container Manager Lewis Truck Lines, Inc.

Conway, SC

10/2010-09/2011 Food Server Spring House Family

Restaurant, Myrtle Beach, SC

11/2009-09/2010 Inside Sales Consultant Oasis Moving and

Storage, Las Vegas, NV

TRACY POST

Page two

PROFESSIONAL EXPERIENCE

ACCOUNT MANAGER/OUTSIDE SALES: Two years experience: Managed outside

sales territory for in core marketed service areas for LTL Freight Carriers

in Las Vegas, Nevada and commuted from Nevada to Manage Los Angeles core

marketed service area ?Created and established pricing contracts, developed

and designed sales literature, invoices, on Microsoft Publisher ?Develop

and revise effective six-week continuous call cycle with maximum 160

primary accounts ?Weekly (50) outside calls expected, (40) outside calls

required, including (4) required lunches ?Expected daily (10) outside

calls, (8) primary accounts, (2) prospects for new business development

?Planned and arranged (1) monthly evening entertainment for current or

prospective high-profit target accounts ?National House Accounts calls

expected in local territory to maintain rapport and monitor ?Call reports

submitted both, weekly and monthly-documenting sales quotas generated for

new, potential or lost business, target account status, notation of outcome

and potential of every call encountered ?Pricing specifications (4) quota

minimum required for new business and re-negotiations, submitted to Pricing

Committee weekly; Pricing to based from NMFC guidelines and cubing

customer's freight ?Primary Account Progress charts recorded daily, weekly,

and monthly, for revisions of operating costs with actual business revenue,

versus sales goals revenue percentages

CUSTOMER SERVICE: Two years experience: Provide Customer Service for a

Chemical Distribution Company and assist Outside Sales staff for local and

the U.S. Southeastern Regional Company territory ?Manage purchase reports

of product sales analysis to effectively provide local and public warehouse

inventories from manufacturers and distributors ?Manage purchase reorder

points, purchasing and stocking requisitions, customer purchase orders and

blanket purchase orders, advise customer lead-times and delivery

?Researching resources to purchase other specialty raw and manufactured

food chemicals ?Organize and schedule weekly truckloads of all bulk and

liquid deliveries for customers ?Calculate margin costs and update customer

pricing and price changes ?Input into system new chemical product

descriptions and appropriate containers ?Provide documentations for

customers of technical data sheets, material safety data sheets,

certificate of analysis, Kosher certifications, material specifications

sheet

OFFICE MANAGEMENT/ADMINISTRATIVE: Five years experience: Operate Company

switchboard and direct incoming calls on fifteen-line phone system with

voicemail functions ?Type reports, sales quotations, correspondence

(operate Dictaphone), design layout of forms/charts ?Clerical support to

various Company Departments ?Cost Accounting of products for each job line

assembled ?Monthly balancing of checkbooks of multiple properties ?Make

daily bank deposits ?Oversee and purchase office supplies, equipment

maintenance and services ?Maintain internal office filing and archiving

FOOD AND BEVERAGE SERVER: Seven years experience: Provide guests

courteous, prompt beverage services in a professional manner as a Cocktail

Server in Las Vegas, Nevada ?Respond, satisfy, and resolve guest questions,

present specials and up-sell menu ?Replenish stocks, drink garnishes, keep

organized and clean service stations during and upon entering and leaving

shift ?Abide to policies and procedures to health and liquor laws

?Knowledge of food menu, cocktail recipes and garnishes; familiar with

brand name liquors, cordial liqueurs, cognacs ?Maintain uniform and

personal appearance to established guidelines ?Knowledge of property events

and attractions

Contact this candidate