Post Job Free

Resume

Sign in

Human Resource Customer Service

Location:
Sunrise, FL, 49503
Posted:
April 21, 2013

Contact this candidate

Resume:

ab854d@r.postjobfree.com

954-***-****

Reginald Jackson

Motivated, reliable individual whom have a positive attitude with high energy.

PROFILE

Flexible and versatile- able to maintain a sense of humor under pressure.

Poised and competent with demonstrated ability to easily transcend cultural

differences. Thrive in deadline-driven environments. Excellent team building

skills

Employee advocate

SKILLS &

Training

ABILITIES Sourcing

Employee relations

Recruiting

Talent management

PROFESSIONAL HUMAN RESOURCE DIRECTOR, HEARTLAND HEALTHCARE-

JACKSON, MI

EXPERIENCE

04/30/12- Current

Oversee the Human Resource Department. Some of the responsibilities include

staff recruitment, training, orientation, onboarding, updating staff on company

personnel policies, procedures and regulations. Monitoring and evaluating

human resource systems. Assure OSHA rules and regulations are followed.

Chair of the safety committee, conduct exit interviews, lead investigations,

train management on hiring, performance evaluations, oversee all leave of

absences including FMLA. Employee relations, monitor unemployment claims

and participate in associated hearings and mediations. Participate in

department budget planning, compensation and benefits.

HUMAN RESOURCE GENERALIST, SPHERION CORPORATION-

FORT. LAUDERDALE, FL

01/2011-03/30/2012 (Contract Position)

Process payroll, human resource/compliance. Onboarding, background

screening and drug testing, account management, recruitment, sourcing. Act as

the employee advocate, employee relations, assist with internal audits, and

ensure corporate compliance is being followed. Interview candidates, hire

candidates, terminations. New hire orientations, trainings, ensures employees

files are complete and kept confidential, employee compensation

HUMAN RESOURCE GENERALIST, FLORIDA ATLANTIC

UNIVERSITY- BOCA RATON, FL

10/2007-01/2011

Recruiting, compensation, create training power point presentations, track

attendance for all new hires and employee trainings, facilitate team meetings,

maintain and update employee information, assist with payroll, review

employee applications, participate in the interview and hiring process for

student workers and staff, Conduct orientations, explain benefit packages,

conduct refresher trainings for existing employees.

CUSTOMER SERVICE SUPERVISOR, BEST BUY- PLANTATION, FL

08/2004-09/2007

Supervise 15-20 employees, conduct interviews for cashiers and customer

service reps, facilitated team meetings, facilitated trainings, produced

employee work schedule, resolved customer issues, counted total daily

revenue for the entire store are the end of the day, verified each employee’s

registered totals at the end of their shift.

MASTERS OF HUMAN RESOURCE MANAGEMENT, NOVA

EDUCATION

SOUTHEASTERN UNIVERSITY- DAVIE FL

Graduated GPA: 3.6

BACHELORS IN HEALTH SERVICE ADMINISTRATION, FLORIDA

ATLANTIC UNIVERSITY- BOCA RATON, FL

MINOR IN BUSINESS ADMINISTRATION

Graduated GPA: 3.4

PROFESSIONAL ORGANIZATON

Alpha Phi Alpha Incorporation

Nova Southeastern Alumni Association

Page 2 Reginald Jackson



Contact this candidate