ANNA PAWLUK

** ********** ****** # *** ( Wallington, NJ 07057 ( Mobile: 201-***-**** (

ab84wr@r.postjobfree.com

OBJECTIVE

To secure a position that will benefit from supervisory, marketing and

administrative skills and strong academic training

EXPERIENCE

Eco-Way Cleaning & Organizing Solutions, Wallington, NJ May 2010-Present

General Manager

. In charge of management, operations and human resources

. Recruit, train, motivate and supervise cleaning personnel

. Generated new business from multiple customer referrals

. Developed policies and procedures for employees and clients

. Collaborate with employees, customers, suppliers, legal entities

. Implemented quality control system and asses job performances

. Resolved customer complaints and inquiries

. Conduct meetings with prospective customers and provide estimates;

negotiate fees for cleaning projects

. Analyze and develop budget efficiency

. Prioritize daily tasks and organize work schedules

. Developed marketing plan for small business idea

. Designed marketing and promotional materials

. Assisted in direct mail and print designs

J & M Car Wash Builders, Cliffside Park, NJ July 2009-July 2011

Office Management and Administrative Support

. Made recommendations for operational & office efficiencies

. Constructed spreadsheets for monthly and yearly sales and increased

efficiency

. Defined more effective marketing plan and increased productivity

. Assisted in direct mail and print designs

. Re-organized and maintained the improved file system

. Converted aged software for QuickBooks

. Eliminated majority of aged account receivables and increased profit

. Assisted in decision making for construction projects

. Developed ability to handle many tasks simultaneously

Ellen Siperstein, Watchung, NJ January 2007-June 2009

Estate Management

Elderly Care

. Scheduled maintenance operations and supervised daily household

activities

. Assisted in daily routines for elderly

SKILLS

. Bilingual: English/Polish

. Proficient in Microsoft Office (Excel, Word, PowerPoint), QuickBooks,

SAP (FI/CO,MM,SD,PP)

EDUCATION

Rutgers Business School, Newark, NJ

Bachelor of Science in Management

October 2012

Cumulative GPA: 3.6/4.0

. Relevant Coursework: Managing Diversity, Business Research Methods,

Production & Operations Management, Marketing, Business Forum,

Organizational Behavior, Managing Human Resources, Managing Growing

Ventures, Finance, Business Government and Society, Negotiations,

Intro to Supply Chain Management, Business Policy and Strategy,

International Business, Six Sigma and Lean Manufacturing, Fundamentals

of Supply Chain Solutions with SAP

Raritan Valley Community College, Branchburg, NJ

Associate of Science in Business Administration

May 2009

Cumulative GPA: 3.8/4.0

HONORS

. Dean's List, Rutgers Newark

Fall 2009

. Inducted, Phi Theta Kappa

March 2009

. Dean's List, Raritan Valley Community College

Spring 2008, Fall 2008

. President's List, Raritan Valley Community College

Fall 2007

CERTIFICATIONS

Project Management Certificate (2-day Seminar)

March 2009

References Available Upon Request

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