Donald Wurzel

**** ******* ****

Canfield, OH ***06

Home 330-***-****

Mobile 330-***-****

ab83h0@r.postjobfree.com

PROFILE

Self-motivated, results-oriented low-voltage systems expert with over 25 years of experience in the Systems Integration

Industry. Operations, Installation and Construction Manager with proven team building and effective leadership skills.

Project Manager with a history of delivering projects of the highest quality on time and within budget. Project Engineer

with vast knowledge of systems design and building code requirements. Hands-on technical experience as installer and

technician. Electrician in the United States Navy. Utilizes superior communication skills to effectively manage client

expectations and maintain employee satisfaction. Highly organized goal oriented supervisor. Experienced in recruiting,

hiring and developing operations personnel.

PROFESSIONAL EXPERIENCE

Johnson Controls, Inc. Cleveland, OH

April 2005 - April 2009

Operations Manager - Fire and Security Group

Key Responsibilities:

Operations Manager of the Ohio, Western Pennsylvania and West Virginia Region with branches in Cleveland,

Columbus, Cincinnati, Youngstown and Pittsburgh. Manage direct reports including seven Project Managers, five

Union Fire System Representatives, ten Fire and Security Technicians and one Fire and Security System Designer.

Set and monitor goals and personal development plans for overall team growth and profitability. Evaluate employee

performance and perform salary planning. Coordinate resources to ensure cost effective service, installation and sales

support while providing customer satisfaction. Develop and execute account plans for renewal and growth of service

focused contracts. Ensure profitable completion of projects by effectively managing cash, cost and billing. Manage the

engineering process and oversee project construction for compliance with specifications, codes, installation techniques

and safety activities. Ensure projects are completed on schedule and with a smooth transition from installation to

service teams. Confirm with customer that the job was done to their satisfaction and that proper documentation and

training were provided. Develop and maintain relationships with customers, consultants, prime contractors,

subcontractors and vendors. Provide accurate revenue forecasts and create appropriate staffing plans.

Intertech Security, LLC. Pittsburgh, PA

November 2004 - March 2005

Manager – Project Management Department

Key Responsibilities:

Manager of the Project Management Department of the Pittsburgh and Morgantown branches with direct reports

including three Project Managers, two Project Engineers, three Technical Support Specialists, eight Installation

Technicians and eight Service Technicians. Develop and implement project management procedures and best

practices to ensure successful and profitable projects. Build a successful operations team by recruiting and hiring

skilled and professional personnel and placing them in the correct positions. Provide operational support to the

engineering and sales teams as needed and review all estimates for approval. Supervise and review the work of all fire

and security operations personnel. Analyze financial and other management reporting tools to identify project problems

and define solutions. Train and develop team on project management technique and skills. Provide employee

feedback through performance evaluation and compensation adjustment.

Johnson Controls, Inc. Pittsburgh, PA

May 2003 - October 2004

Installation Manager - Controls Group

Key Responsibilities:

Installation Manager of the Pittsburgh, Erie, and Charleston WV branches, with direct reports including five Project

Managers, and eight System Application Engineers. Establish and track goal setting worksheets, personal

development plans and certification and training schedules. Evaluate employee performance and perform salary

planning. Act as single source of contact to upper management and assist in developing and implementing staffing and

strategic planning. Responsible for allocation of project management resources and asset management including cost

control, payables, progress billings and collections. Coordinate engagement of delivery teams in sales support and

engineering activities. Ensure successful delivery of projects by enforcing standards and best practices. Review and

interpret contract terms and conditions. Prepare and issue subcontracts. Oversee project construction for compliance

with plans, specifications, local codes and installation techniques. Use negotiation skills to resolve disputes. Manage

material procurement, warehousing and logistics processes. Manage engineering design, submittal and as-built

processes. Ensure successful transition of completed projects to service department is achieved. Follow up on

customer satisfaction surveys by proactively addressing trends identified in surveys. Develop and build customer

relationships.

Siemens Building Technologies, Hayward CA

July 1999 - July 2002

Group Operations Manager

Key Responsibilities:

Supervise all engineering and field labor so that schedules are maintained and projects proceed in accordance with

plans and job specifications. Develop manpower schedules to assure compliance with contract completion dates.

Provide monthly revenue and manpower forecasts. Provide monthly budget analysis and billing aging financial reports.

Ensure proper job management and cost control by reviewing financial reports with assigned labor. Develop and

monitor methods to improve quality and reduce costs of engineering and installation. Monitor backlog and forecasted

workloads to recommend staff levels. Recruit and hire operations personnel to meet required staffing needs while

keeping overhead costs on budget. Create and implement individual training and development plans for all group

personnel. Review, promote and discipline operations personnel as necessary.

Construction Manager

Key Responsibilities:

Create new Security Systems Group and build new customer base. Integrate new group with existing Fire Life Safety

and Building Automation Groups to better serve existing customer base. Act as Project Manager on all projects until

proper staffing requirements are met to handle backlog. Perform role of Group Operations Manager until position is

filled. In two years as Construction Manager I grew the Security Systems Group as follows: five Project Managers, one

Project Engineer, three Engineering Assistants, twelve Systems Specialists and four Installers. I advanced to Group

Operations Manager and promoted one of the Project Managers I had hired to Construction Manager.

SASCO Electric, Santa Clara, CA

February 1996 - July 1999

Project Manager

Key Responsibilities:

Manage all day-to-day aspects of the project relative to Fire Life Safety, Security, Access Control, CCTV, Paging,

Intercom and Nurse Call Systems. Develop and maintain construction schedule. Maintain direct contact with all

owners, architects, consultants, contractors, sub-contractors and associated trades involved in the project. Attend all

required construction meetings associated with the project. Optimize the internal coordination of office staff and labor

superintendents. Monitor the procurement and delivery of all material and equipment with the purchasing department to

ensure timely delivery to the job site. Prepare weekly forecasting, budgeting and billing aging reports in order to keep

project on track. Negotiate change orders as related to scope of work. Ensure all project closeout documentation is

complete, including signed certificate of completion from AHJ and owner.

Project Engineer

Key Responsibilities:

Design, engineer and estimate drawings for Fire Life Safety, Security, Access Control, CCTV, Paging, Intercom and

Nurse Call Systems on design-build projects as well as review and estimate planned and specified jobs. Create

submittal packages for owners, architects, consultants and AHJs. Apply for and obtain required building permits prior to

mobilization of project. Coordinate with drafting department to keep drawings up to date with change orders as project

progresses. Assist Project Manager in all aspects of project including mobilization by maintaining extensive contact

with vendors, field employees and local jurisdictions. Provide all closeout documentation including signed off final

inspections, certificates of completion, as-built drawings and operation and maintenance manuals. I was promoted to

Project Manager after six months as a Project Engineer.

EDUCATION

1995 Chabot College, Hayward, CA

Associate in Arts Degree

Computer Information Systems

1993 Chabot College, Hayward, CA

Associate in Arts Degree

General Engineering

1980Naval Training Center, Great Lakes, IL

Electricians Mate Class A School

1980 Naval Training Center, Great Lakes, IL

Basic Electricity and Electronics School

CERTIFICATIONS

2008 Johnson Controls Institute Orlando, FL

Situational Leadership

2008 Johnson Controls Institute Orlando, FL

Social Styles

2003Johnson Controls, Inc. Milwaukee, WI

Technical Management Program

2001 Siemens Building Technologies, San Francisco, CA

Selling Skills for Operations

2000Siemens Building Technologies, San Francisco, CA

Interviewing and Assessment Skills

2000 Siemens Building Technologies, Buffalo Grove, IL

Management Essentials

2000 Radionics, Salinas, CA

Technical Training Seminar

1998Checkpoint Systems, San Jose, CA

Dealer Training Seminar

1996Cerberus Pyrotronics, San Francisco, CA

Life Safety Seminar

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