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Medical Assistant Customer Service

Location:
Norristown, PA
Posted:
January 11, 2013

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Resume:

Ashley M. Cox

484-***-****

**** **** ********* **. ********** Pennsylvania 19401

ab82kq@r.postjobfree.com

Objective:

My objective is to obtain a carrier by utilizing skills learned through theoretical and clinical training.

Education:

Norristown Area High school

501 North Whitehall Road

Norristown Pennsylvania 19401

September 2006-September 2009

Diploma

Central Montco Technical High school

122 Johnson Highway

Norristown Pennsylvania 19401

Certification

Lincoln Technical Institute

3600 Market Street

August 2010-May 2100

Certified Medical Assistant

Administrative and Clinical Skills

Laboratory Specimen Collection and Phlebotomy

EKG, Professional Development, Basic Pharmacology

Knowledge in Medical Terminology, Medical Law and Ethics

Medical Office Procedures

Certifications and Awards

Student of the Module Award, Perfect Attendance Award, EKG Electrocardiography Certification, CPR

Certification, AED Automated External Defibrillator Certification, CPR Cardiopulmonary Resuscitation

Certification, CMA Certified Medical Assistant

Externship

Summary of Qualifications

•Working with the public and handling clients with care and professionalism.

•Dedicated business team player with a support skill set developed through experience as an office

manager and office clerk.

•Acted as a mediator in resolving employer/employee challenges with solutions proven to be beneficial to

both parties.

•Microsoft Word, Excel, Power Point and Outlook.

Professional Experience

•Performed all aspects of Customer Services to include reception and confirming reservations.

•Handle multi-line phone system.

Ashley M. Cox

•Secretarial functions, including, but not limited to: keyboarding, word processing, data entry, filing and

copying.

•Provide customer service and direct administrative support

•Resolve guest complaints and ensure overall guest satisfaction.

•Verifies the status of all wake-up call requests and ensure they are properly handled

Experience:

Valley Forge Casino Resort

Wardrobe Attendant Secretary. Current Job

Room Inspector

Responsible for the upkeep of computer records regarding rooms & the constant update of information.

Handling guests, answering phones & up keeping of records.

Giant Foods

Cashier, Stock, Floorwalker

East Norrition PA

June 2007- January 2009

* Responsible for the upkeep of designated area assigned throughout the facility. * Responsible for

providing customers with quality and efficient services as well as a pleasant shopping experience. * To

have general knowledge of the facility as well as the many various products it obtains.

Norrition Family Medical Center

Medical Records Clerk/Medical Assistant

Responsible for the upkeep of patient information records, Notify physician of x-ray & lab results.

Answering phone calls, calling in prescriptions. Having computer knowledge of patient database as well

as familiarity with Microsoft Word, Duties included managing patient files, answering phones, processing

and collecting specimens, phlebotomy, processing patient information and interacting with patients along

with other MA duties.

Shannon dell Retirement Home

Dietary/ Housekeeping

maintaining clean and sanitary conditions of food service areas, facilities, and equipment. Assists in some

aspects of food preparation.

Keeping resident rooms clean and attending to personal needs.

Harbor Freight Tools

Sales Associate

Having general knowledge of the sales floor, answering all questions for customers and providing them

with the proper materials,

tools. Stocking the sales floor with all the necessary items for purchase.



Contact this candidate