Glenda A. Luzzi

**** **** **** **** **** North Smithfield, RI 02896

401-***-****

ab7zvm@r.postjobfree.com

401-***-****

Qualifications

. Strong organizational skills

. Professional manner, integrity and confidentiality

. Engenders loyalty and gains confidence in others

. Develops initial and ongoing rapport with co-workers

. Knowledge and proficiency with Microsoft Suite programs, Exceed Premier,

FileMaker, Maestro Soft and QuickBooks

Employment

2004-2012 Mount Saint Charles Academy, Woonsocket, RI

Administrative Assistant for the Office of Advancement

. Handled Exceed Premier Database; Word, Excel, Maestro Soft and File Maker

experience

. Maintained mailings, high call volume and travel arrangements for the

Director of the Department

. Organized and overviewed the Annual Golf Tournament and Annual Auction as

the Director

. Assisted in mail orders and money processing for the Annual Fund Appeal

and Walkathon Appeal

. Responsible for all office communication to parents and staff for my

department

. Troubleshooter of daily work schedule and organized/supervised weekly

office volunteers

. Developed the ability to work under strict time constraints and in high

stress scenarios

. Conducted customer service for consumers and kept inventory of the school

store

. Reviewed and managed daily cash and check receipts for department

1990-2004 Island Basket & Trading Company, Esmond, RI

Executive Administrative/Sales for the Import/Export company

. Provided all administrative responsibilities for President

. Self initiated additional projects to increase efficiency of time

management

. Aided with sales and customer service including National Trade Shows

. Overhauled record keeping from manual to digital filing

. Invoiced consumer purchase through the utilization of QuickBooks

1974-1988 Senior Inn Inc., Pawtucket, RI

Social Service Case Worker

. Served elderly population for various State and Federal low-income

programs

. Conducted interviews of candidates for multiple programs

. Reviewed and screened applicants for eligibility while evaluated data

. Gathered and assessed all necessary documentation

. Learned to work in an environment with a variety of ethnic and cultural

backgrounds

Education

University of Rhode Island - Liberal Arts

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